Raharjo, T. H., Mulyono, K. B., Ismiyati, I., & Jaenudin, A. (2023). HEISQUAL – ACSI – IPA – PGCV: Synthesis of higher education service satisfaction measurements. Asian Management and Business Review, 3(2), 121–137. https://doi.org/10.20885/AMBR.vol3.iss2.art2