RAHARJO, T. H.; MULYONO, K. B.; ISMIYATI, I.; JAENUDIN, A. HEISQUAL – ACSI – IPA – PGCV: Synthesis of higher education service satisfaction measurements. Asian Management and Business Review, [S. l.], v. 3, n. 2, p. 121–137, 2023. DOI: 10.20885/AMBR.vol3.iss2.art2. Disponível em: https://journal.uii.ac.id/AMBR/article/view/29928. Acesso em: 21 may. 2024.