Main Article Content
Abstract
The present research investigates the influence of Work-Family conflict and ethical orientation on auditors’ turnover intentions, while also examining the mediating role of job satisfaction. Employing a quantitative methodology, the study surveyed 90 married auditors affiliated with public accounting firms (KAPs) in Jakarta. The data were analyzed using Partial Least Squares Structural Equation Modeling (SEM–PLS) to assess the proposed direct and indirect relationship. The empirical result indicated that higher levels of Work-Family conflict significantly increase auditors’ turnover intentions. Ethical orientation, on the other hand, was found to positively enhance job satisfaction, although its direct effect on turnover intentions was not significant. Furthermore, job satisfaction did not significantly mediate the relationships between Work-Family conflict, ethical orientation, and turnover intentions.
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References
- Ahmad, Z., Ismail, H., & Anuar, K. (2021). Work overload, work–life balance and auditors’ turnover intention: The role of organisational commitment. Australian Accounting Review, 31(1), 72–86. 10.1111/auar.12417
- Alves, S. M., Limao, M. M., & Lourenco, I. (2024). Work overload, work–life balance and auditors’ turnover intention: The moderating role of motivation. Australian Accounting Review, 34(2), 159–174. 10.1111/auar.12417
- Bajaba, S., Azim, M. T., & Uddin, M. A. (2022). Social support and employee turnover intention: The mediating role of work-family conflict. Revista Brasileira de Gestao de Negocios, 24(1), 48–65. 10.7819/rbgn.v24i1.4153
- Belwal, R., Belwal, S., & AlHashemi, S. E. (2024). Disentangling work-family conflict, support, and turnover intentions: quanti–quali mixed method approach. Quality and Quantity, 58(3), 2591–2617. 10.1007/s11135-023-01759-9
- Berber, N., Gasic, D., Katic, I., & Borocki, J. (2022). The mediating role of job satisfaction in the relationship between FWAs and turnover intentions. Sustainability (Switzerland), 14(8). 10.3390/su14084502
- Cahyadi, H., Andrias, D., Masman, R. R., Trisnawati, E., & Wijaya, H. (2024). Investigating the determinants of turnover intention among the big 4 public accounting firms in Indonesia. International Journal of Innovative Research and Scientific Studies, 7(4), 1423–1434. 10.53894/ijirss.v7i4.3441
- Caprar, D. V, Walker, B. W., & Ashforth, B. E. (2022). The dark side of strong identification in organizations: A conceptual review. Academy of Management Annals, 16(2), 759–805. 10.5465/annals.2020.0338
- Chen, J., Li, T., You, H., Wang, J., Peng, X., & Chen, B. (2023). Behavioral interpretation of willingness to use wearable health devices in community residents: A cross-sectional study. International Journal of Environmental Research and Public Health (Vol. 20, Issue 4). 10.3390/ijerph20043247
- Choi, J., Kim, Y., & Zang, Y. (2023). Individual auditor turnover and audit quality: Large sample evidence. The Accounting Review, 98(6), 297–326. https://doi.org/10.2308/TAR-2022-0593
- Doyle, D. M., Begeny, C. T., Barreto, M., & Morton, T. A. (2021). Identity-related factors protect well-being against stigma for transgender and gender non-conforming people. Archives of Sexual Behavior, 50(7), 3191–3200. 10.1007/s10508-021-02029-1
- Fukui, S., Rollins, A. L., & Salyers, M. P. (2020). Characteristics and job stressors associated with turnover and turnover intention among community mental health providers. Psychiatric Services, 71(3), 289–292. 10.1176/appi.ps.201900246
- Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research methods in applied linguistics, 1(3), 100027.
- Kennedy, K. A., & Mohr, D. C. (2023). Job Characteristics associated with intent to quit among nursing home employees and managers. The Gerontologist, 63(1), 108–119. 10.1093/geront/gnac134
- Labrague, L. J. (2024). Psychological distress as a mediator between work-family conflict and nurse managers’ professional and organizational turnover Intentions. Journal of Nursing Administration, 54(12), 683–688. 10.1097/NNA.0000000000001513
- Le, H., Lee, J., Nielsen, I., & Nguyen, T. L. A. (2023). Turnover intentions: The roles of job satisfaction and family support. Personnel Review, 52(9), 2209–2228. 10.1108/PR-08-2021-0582
- Li, X., Chen, X., & Gao, D. (2022). Influence of work-family conflict on turnover intention of primary and secondary school teachers: Serial mediating role of psychological contract and job satisfaction. Frontiers in Psychiatry, 13(April), 1–11. 10.3389/fpsyt.2022.869344
- Lin, M. H., Yen, Y. H., Chuang, T. F., Yang, P. Sen, & Chuang, M. Da. (2024). The impact of job stress on job satisfaction and turnover intentions among bank employees during the COVID-19 pandemic. Frontiers in Psychology, 15(October), 1–19. 10.3389/fpsyg.2024.1482968
- Medina-Garrido, J. A., Biedma-Ferrer, J. M., & Rodríguez-Cornejo, M. V. (2021). I quit! Effects of work-family policies on the turnover intention. International Journal of Environmental Research and Public Health, 18(4), 1–21. 10.3390/ijerph18041893
- Mulki, J. P., Jaramillo, J. F., & Locander, W. B. (2021). Effect of ethical climate on turnover intention: Linking attitudinal-and stress theory. Journal of Business Ethics, 78, 559–574. 10.1007/s10551-007-9368-6
- Nazir, T., Umer, M., Najam, M., Nawab, S., Maqsoom, A., Shafi, K., Munir, Y., & Nawaz, I. (2022). Impact role stress on turnover intentions of Pakistan’s healthcare workers: Mediating and moderating role of organizational cynicism and self-efficacy. In PLoS ONE (Vol. 17, Issue 12 December). 10.1371/journal.pone.0279075
- Nguyen, T. M. H., & Tran, Q. T. (2022). Work pressure, job satisfaction and auditor turnover: Evidence from Vietnam. Cogent Business & Management, 9(1). 10.1080/23311975.2022.2110644
- Rahim, F. A., & Ahmad, R. (2023). The impact of technostress and ethical tension on external auditors’ turnover intention. International Journal of Academic Research in Accounting, Finance and Management Sciences, 13(1), 112–124. 10.6007/ijarafms/v13-i3/18396
- Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022). Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. International Journal of Environmental Research and Public Health, 19(15). 10.3390/ijerph19159724
- Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. Handbook of market research (pp. 587–632). Springer. 10.1007/978-3-319-05542-8_15-2
- Tang, C., Zhou, S., Liu, C., Min, R., Cai, R., & Lin, T. (2023). Turnover intention of nurses in public hospitals and its association with quality of working life: a cross-sectional survey in six provinces in China. Frontiers in Public Health, 11(December), 1–8. 10.3389/fpubh.2023.1305620
- Tremblay, M. (2021). Understanding the dynamic relationship between career plateauing, organizational affective commitment and citizenship behavior. Journal of Vocational Behavior, 129, 103611. 10.1016/j.jvb.2021.103611
- Tutan, A., & Kokalan. (2024). The mediation role of Work-Family conflict in the effect of workplace violence on job satisfaction and intention to leave: a study on health care workers in Turkey. Frontiers in Psychology, 15(April), 1–12. 10.3389/fpsyg.2024.1322503
- Wang, C. S., Smith, A. N., Scott, E. E., Edwards, B. D., & Smart, S. E. (2024). Reducing turnover intentions of Black employees in the accounting profession: The roles of racial centrality, racial identity affirmation and supervisor closeness. Accounting, Organizations and Society, 113, 101572. 10.1016/j.aos.2024.101572
- Wen, Z., Xu, J., Yu, J., Huang, X., & Ni, Y. (2023). Effects of work-family conflict on turnover intention among primary medical staff in Huaihai Economic Zone: a mediation model through burnout. Frontiers in Psychiatry, 14. 10.3389/fpsyt.2023.1238315
- Yildiz, B., Yildiz, H., & Ayaz Arda, O. (2021). Relationship between Work-Family conflict and turnover intention in nurses: A meta-analytic review. Journal of Advanced Nursing, 77(8), 3317–3330. 10.1111/jan.14846
- Yucel, I., Şirin, M. S., & Baş, M. (2023). The mediating effect of work engagement on the relationship between Work-Family conflict and turnover intention and moderated mediating role of supervisor support during global pandemic. International Journal of Productivity and Performance Management, 72(3), 577–598. 10.1108/IJPPM-07-2020-0361
- Zhang, Y., Rasheed, M. I., & Luqman, A. (2020). Work-Family conflict and turnover intentions among Chinese nurses: The combined role of job and life satisfaction and perceived supervisor support. Personnel Review, 49(5), 1140–1156. 10.1108/PR-01-2019-0017
References
Ahmad, Z., Ismail, H., & Anuar, K. (2021). Work overload, work–life balance and auditors’ turnover intention: The role of organisational commitment. Australian Accounting Review, 31(1), 72–86. 10.1111/auar.12417
Alves, S. M., Limao, M. M., & Lourenco, I. (2024). Work overload, work–life balance and auditors’ turnover intention: The moderating role of motivation. Australian Accounting Review, 34(2), 159–174. 10.1111/auar.12417
Bajaba, S., Azim, M. T., & Uddin, M. A. (2022). Social support and employee turnover intention: The mediating role of work-family conflict. Revista Brasileira de Gestao de Negocios, 24(1), 48–65. 10.7819/rbgn.v24i1.4153
Belwal, R., Belwal, S., & AlHashemi, S. E. (2024). Disentangling work-family conflict, support, and turnover intentions: quanti–quali mixed method approach. Quality and Quantity, 58(3), 2591–2617. 10.1007/s11135-023-01759-9
Berber, N., Gasic, D., Katic, I., & Borocki, J. (2022). The mediating role of job satisfaction in the relationship between FWAs and turnover intentions. Sustainability (Switzerland), 14(8). 10.3390/su14084502
Cahyadi, H., Andrias, D., Masman, R. R., Trisnawati, E., & Wijaya, H. (2024). Investigating the determinants of turnover intention among the big 4 public accounting firms in Indonesia. International Journal of Innovative Research and Scientific Studies, 7(4), 1423–1434. 10.53894/ijirss.v7i4.3441
Caprar, D. V, Walker, B. W., & Ashforth, B. E. (2022). The dark side of strong identification in organizations: A conceptual review. Academy of Management Annals, 16(2), 759–805. 10.5465/annals.2020.0338
Chen, J., Li, T., You, H., Wang, J., Peng, X., & Chen, B. (2023). Behavioral interpretation of willingness to use wearable health devices in community residents: A cross-sectional study. International Journal of Environmental Research and Public Health (Vol. 20, Issue 4). 10.3390/ijerph20043247
Choi, J., Kim, Y., & Zang, Y. (2023). Individual auditor turnover and audit quality: Large sample evidence. The Accounting Review, 98(6), 297–326. https://doi.org/10.2308/TAR-2022-0593
Doyle, D. M., Begeny, C. T., Barreto, M., & Morton, T. A. (2021). Identity-related factors protect well-being against stigma for transgender and gender non-conforming people. Archives of Sexual Behavior, 50(7), 3191–3200. 10.1007/s10508-021-02029-1
Fukui, S., Rollins, A. L., & Salyers, M. P. (2020). Characteristics and job stressors associated with turnover and turnover intention among community mental health providers. Psychiatric Services, 71(3), 289–292. 10.1176/appi.ps.201900246
Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research methods in applied linguistics, 1(3), 100027.
Kennedy, K. A., & Mohr, D. C. (2023). Job Characteristics associated with intent to quit among nursing home employees and managers. The Gerontologist, 63(1), 108–119. 10.1093/geront/gnac134
Labrague, L. J. (2024). Psychological distress as a mediator between work-family conflict and nurse managers’ professional and organizational turnover Intentions. Journal of Nursing Administration, 54(12), 683–688. 10.1097/NNA.0000000000001513
Le, H., Lee, J., Nielsen, I., & Nguyen, T. L. A. (2023). Turnover intentions: The roles of job satisfaction and family support. Personnel Review, 52(9), 2209–2228. 10.1108/PR-08-2021-0582
Li, X., Chen, X., & Gao, D. (2022). Influence of work-family conflict on turnover intention of primary and secondary school teachers: Serial mediating role of psychological contract and job satisfaction. Frontiers in Psychiatry, 13(April), 1–11. 10.3389/fpsyt.2022.869344
Lin, M. H., Yen, Y. H., Chuang, T. F., Yang, P. Sen, & Chuang, M. Da. (2024). The impact of job stress on job satisfaction and turnover intentions among bank employees during the COVID-19 pandemic. Frontiers in Psychology, 15(October), 1–19. 10.3389/fpsyg.2024.1482968
Medina-Garrido, J. A., Biedma-Ferrer, J. M., & Rodríguez-Cornejo, M. V. (2021). I quit! Effects of work-family policies on the turnover intention. International Journal of Environmental Research and Public Health, 18(4), 1–21. 10.3390/ijerph18041893
Mulki, J. P., Jaramillo, J. F., & Locander, W. B. (2021). Effect of ethical climate on turnover intention: Linking attitudinal-and stress theory. Journal of Business Ethics, 78, 559–574. 10.1007/s10551-007-9368-6
Nazir, T., Umer, M., Najam, M., Nawab, S., Maqsoom, A., Shafi, K., Munir, Y., & Nawaz, I. (2022). Impact role stress on turnover intentions of Pakistan’s healthcare workers: Mediating and moderating role of organizational cynicism and self-efficacy. In PLoS ONE (Vol. 17, Issue 12 December). 10.1371/journal.pone.0279075
Nguyen, T. M. H., & Tran, Q. T. (2022). Work pressure, job satisfaction and auditor turnover: Evidence from Vietnam. Cogent Business & Management, 9(1). 10.1080/23311975.2022.2110644
Rahim, F. A., & Ahmad, R. (2023). The impact of technostress and ethical tension on external auditors’ turnover intention. International Journal of Academic Research in Accounting, Finance and Management Sciences, 13(1), 112–124. 10.6007/ijarafms/v13-i3/18396
Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022). Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. International Journal of Environmental Research and Public Health, 19(15). 10.3390/ijerph19159724
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial least squares structural equation modeling. Handbook of market research (pp. 587–632). Springer. 10.1007/978-3-319-05542-8_15-2
Tang, C., Zhou, S., Liu, C., Min, R., Cai, R., & Lin, T. (2023). Turnover intention of nurses in public hospitals and its association with quality of working life: a cross-sectional survey in six provinces in China. Frontiers in Public Health, 11(December), 1–8. 10.3389/fpubh.2023.1305620
Tremblay, M. (2021). Understanding the dynamic relationship between career plateauing, organizational affective commitment and citizenship behavior. Journal of Vocational Behavior, 129, 103611. 10.1016/j.jvb.2021.103611
Tutan, A., & Kokalan. (2024). The mediation role of Work-Family conflict in the effect of workplace violence on job satisfaction and intention to leave: a study on health care workers in Turkey. Frontiers in Psychology, 15(April), 1–12. 10.3389/fpsyg.2024.1322503
Wang, C. S., Smith, A. N., Scott, E. E., Edwards, B. D., & Smart, S. E. (2024). Reducing turnover intentions of Black employees in the accounting profession: The roles of racial centrality, racial identity affirmation and supervisor closeness. Accounting, Organizations and Society, 113, 101572. 10.1016/j.aos.2024.101572
Wen, Z., Xu, J., Yu, J., Huang, X., & Ni, Y. (2023). Effects of work-family conflict on turnover intention among primary medical staff in Huaihai Economic Zone: a mediation model through burnout. Frontiers in Psychiatry, 14. 10.3389/fpsyt.2023.1238315
Yildiz, B., Yildiz, H., & Ayaz Arda, O. (2021). Relationship between Work-Family conflict and turnover intention in nurses: A meta-analytic review. Journal of Advanced Nursing, 77(8), 3317–3330. 10.1111/jan.14846
Yucel, I., Şirin, M. S., & Baş, M. (2023). The mediating effect of work engagement on the relationship between Work-Family conflict and turnover intention and moderated mediating role of supervisor support during global pandemic. International Journal of Productivity and Performance Management, 72(3), 577–598. 10.1108/IJPPM-07-2020-0361
Zhang, Y., Rasheed, M. I., & Luqman, A. (2020). Work-Family conflict and turnover intentions among Chinese nurses: The combined role of job and life satisfaction and perceived supervisor support. Personnel Review, 49(5), 1140–1156. 10.1108/PR-01-2019-0017