Main Article Content
Abstract
This study aims to examine the antecedents of zakat payers’ trust among Muslim business owners in Negeri Sembilan, Malaysia to make direct payment of zakat through zakat institutions. Three factors were proposed, which are board capital composition, disclosure practice and stakeholder management. This research is a quantitative research whereby 97 questionnaires among business owners in the sector of food and beverages were collected and analysed using multiple regression analysis. The finding revealed that disclosure practice and stakeholder management have a significant relationship with trust. This indicates that zakat institutions are urged to be transparent in their management especially in terms of financial disclosure to their stakeholder. This study helps in ensuring optimal proficiency of zakat institutions and maximization of zakat benefit to the widest possible range of eligible recipients.
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References
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- Baharum, M. A. (1989). Zakat ditinjau dari perspektff sosral Undang-Undang dan taksiran. Kuala Lumpur: Angkatan Belia lslam Malaysia
- Berman, S. L., Wicks, A.C., Kotha, S. & Jones, T.M (1999), Does stakeholder orientation matter? the relationship between stakeholder management models and the firm financial performance, The Academy of Management Journal, 42(5), 488–509. DOI: 10.2307/256972
- Ghazali, M. Z., Saad, R., Jaffri & Wahab, N.S.A. (2016). Proposing factors influencing trust towards zakat institutions amongst moslem business owners. In The European Proceedings of Social & Behavioural Sciences - II International Scientific Symposium on Lifelong Wellbeing in the World (WELLSO), Russia. Retrieved from: https://www.researchgate.net/publication/306387421_Proposing_Factors_Influencing_Trust_towards_Zakat_Institutions_amongst_Moslem_Business_Owners
- Hasan, N.M.N., (1987). Zakat in Malaysia: present and future status. IIUM Journal of Economics and Management, IIUM Journal of Economis and Management, . 1(1), 47-75. Retrieved from: https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/4
- Hillman, A. I., & Dalziel, T. (2003). Boards of directors and firm-performance: integrating agency and resource dependence perspective. Academy of Management Review, 28(3), 383–396. Retrieved from: https://www.jstor.org/stable/30040728?seq=1#metadata_info_tab_contents
- Krejcie, R. V. & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. Retrieved from: https://home.kku.ac.th/sompong/guest_speaker/KrejcieandMorgan_article.pdf
- Muhammad, F., Hussin, M. Y. M, Razak, A.A. & Awang, S.A. (2015). Ketirisan bayaran zakat fitrah terhadap institusi formal di Malaysia. Jurnal Sains Humanika, 5(1) 27–32. DOI:10.11113/sh.v5n1.590
- Mustafa, M.O.A., Mohamad, M.H.S & Adnan, M. A. (2013). Antecedents of Zakat payers’ trust in an emerging zakat sector: an exploratory study. Journal of Islamic Accounting and Business Research 4, 1: 4–25. DOI: 10.1108/17590811311314267
- Obieoya, M.M., Mohamad, M.H, & Adnan, M.A. (2011). Antecedents of zakat payers’ trust: the case of Nigeria. International Journal of Economics, Management & Accounting, 3(19), 133–164. Retrieved from: https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/204
- Patmawati, I. (20,08). Pembangunan Ekonomi Melalui Agihan Zakat: Tinjauan Empirikal". Shariah Journal 16(2), 223–244. Retrieved from: https://www.researchgate.net/publication/242206544_Pembangunan_Ekonomi_Melalui_Tagihan_Zakat_Tinjauan_Empirikal/citation/download
- Pallant, J. (2005). SPSS survival guide. Crow's Nest, NSW: Allen & Unwin.
- Salleh, I & Ahmad, S (2011). Indeks keyakinan terhadap lembaga zakat Selangor (LZS): Kajian kes kakitangan Universiti Kebangsaan Malaysia. Paper presented at Persidangan Kebangsaan Ekonomi Malaysia Ke VI (PERKEM VI), Malaysia. Retrieved from: http://www.ukm.my/fep/perkem/pdf/perkemVI/PERKEM2011-1-1B3.pdf
- Said, J., Ghani, E.K., Hayati, N. & Yusof, S. N. S. (2012). Composite performance measurement for zakat organisations. British Journal of Economics, Finance and Management Sciences, 4(2), 50–59. Retrieved from: https://www.semanticscholar.org/paper/Composite-Performance-Measurement-for-Zakat-Said-Ghani/0ca66d393aa0722e08594668caf7e6997aaadc28
- Sekaran, U., & Bougie, R. (2009). Research methods for business: a skill building approach. 5th Edition. West Sussex: John Wiley and Sons.
- Sargeant A, & Lee S. (2004). Donor trust and relationship commitment in the UK charity sector: the impact on behavior. Nonprofit and Voluntary Sector Quarterly, 33(2), 185 – 202. DOI: 10.1177/0899764004263321
- Wahab, A. A & Borhan, J.T. (2014). Faktor penentu pembayaran zakat oleh entiti perniagaan di Malaysia: satu tinjauan teori. Jurnal Syariah, 22, 3: 295–322. Retrieved from: http://mjlis.um.edu.my/index.php/JS/article/view/7860
- Wahib, H, Ahmad, S & Kader, R. A. (2009). Pengagihan zakat oleh institutusi zakat di Malaysia: mengapa masyarakat Islam tidak berpuas hati. Jurnal Syariah, 17(1), 89–112. Retrieved from: http://www.ukm.my/hairun/kertas%20kerja/IV_C_2_hairunizam_agihan_zakat.pdf
- Wahib, H., Ahmad., & Adnan, M. (2006). Penswastaan institusi zakat dan kesannya terhadap pembayaran secara formal di Malaysia. International Journal of Management Studies 13, 2: 175–196. Retrieved from: http://repo.uum.edu.my/1081/
- Zainal, H., Bakar, A. A., & Saad, R. A. J. (2016). Reputation, satisfaction of zakat distribution, and service quality as determinant of stakeholder trust in zakat institutions. International Journal of Economics and Financial Issues, 6(75), 72-76. Retrieved from: https://www.econjournals.com/index.php/ijefi/article/view/3581
- Zakaria, S. (2009). Public trust of zakat management in the office of religious affairs, Cipocok Jaya, Serang, Banten, Indonesia. Journal of Management and Sustainability, 5(3), 155–165. DOI:10.5539/jms.v5n3p155
References
Abojeib, M., & Habib, F. (2019). Blockchain for Islamic social responsibility institutions. In FinTech as a Disruptive Technology for Financial Institutions (pp. 221-240). IGI Global. DOI: 10.4018/978-1-5225-7805-5.ch010
Baharum, M. A. (1989). Zakat ditinjau dari perspektff sosral Undang-Undang dan taksiran. Kuala Lumpur: Angkatan Belia lslam Malaysia
Berman, S. L., Wicks, A.C., Kotha, S. & Jones, T.M (1999), Does stakeholder orientation matter? the relationship between stakeholder management models and the firm financial performance, The Academy of Management Journal, 42(5), 488–509. DOI: 10.2307/256972
Ghazali, M. Z., Saad, R., Jaffri & Wahab, N.S.A. (2016). Proposing factors influencing trust towards zakat institutions amongst moslem business owners. In The European Proceedings of Social & Behavioural Sciences - II International Scientific Symposium on Lifelong Wellbeing in the World (WELLSO), Russia. Retrieved from: https://www.researchgate.net/publication/306387421_Proposing_Factors_Influencing_Trust_towards_Zakat_Institutions_amongst_Moslem_Business_Owners
Hasan, N.M.N., (1987). Zakat in Malaysia: present and future status. IIUM Journal of Economics and Management, IIUM Journal of Economis and Management, . 1(1), 47-75. Retrieved from: https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/4
Hillman, A. I., & Dalziel, T. (2003). Boards of directors and firm-performance: integrating agency and resource dependence perspective. Academy of Management Review, 28(3), 383–396. Retrieved from: https://www.jstor.org/stable/30040728?seq=1#metadata_info_tab_contents
Krejcie, R. V. & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. Retrieved from: https://home.kku.ac.th/sompong/guest_speaker/KrejcieandMorgan_article.pdf
Muhammad, F., Hussin, M. Y. M, Razak, A.A. & Awang, S.A. (2015). Ketirisan bayaran zakat fitrah terhadap institusi formal di Malaysia. Jurnal Sains Humanika, 5(1) 27–32. DOI:10.11113/sh.v5n1.590
Mustafa, M.O.A., Mohamad, M.H.S & Adnan, M. A. (2013). Antecedents of Zakat payers’ trust in an emerging zakat sector: an exploratory study. Journal of Islamic Accounting and Business Research 4, 1: 4–25. DOI: 10.1108/17590811311314267
Obieoya, M.M., Mohamad, M.H, & Adnan, M.A. (2011). Antecedents of zakat payers’ trust: the case of Nigeria. International Journal of Economics, Management & Accounting, 3(19), 133–164. Retrieved from: https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/204
Patmawati, I. (20,08). Pembangunan Ekonomi Melalui Agihan Zakat: Tinjauan Empirikal". Shariah Journal 16(2), 223–244. Retrieved from: https://www.researchgate.net/publication/242206544_Pembangunan_Ekonomi_Melalui_Tagihan_Zakat_Tinjauan_Empirikal/citation/download
Pallant, J. (2005). SPSS survival guide. Crow's Nest, NSW: Allen & Unwin.
Salleh, I & Ahmad, S (2011). Indeks keyakinan terhadap lembaga zakat Selangor (LZS): Kajian kes kakitangan Universiti Kebangsaan Malaysia. Paper presented at Persidangan Kebangsaan Ekonomi Malaysia Ke VI (PERKEM VI), Malaysia. Retrieved from: http://www.ukm.my/fep/perkem/pdf/perkemVI/PERKEM2011-1-1B3.pdf
Said, J., Ghani, E.K., Hayati, N. & Yusof, S. N. S. (2012). Composite performance measurement for zakat organisations. British Journal of Economics, Finance and Management Sciences, 4(2), 50–59. Retrieved from: https://www.semanticscholar.org/paper/Composite-Performance-Measurement-for-Zakat-Said-Ghani/0ca66d393aa0722e08594668caf7e6997aaadc28
Sekaran, U., & Bougie, R. (2009). Research methods for business: a skill building approach. 5th Edition. West Sussex: John Wiley and Sons.
Sargeant A, & Lee S. (2004). Donor trust and relationship commitment in the UK charity sector: the impact on behavior. Nonprofit and Voluntary Sector Quarterly, 33(2), 185 – 202. DOI: 10.1177/0899764004263321
Wahab, A. A & Borhan, J.T. (2014). Faktor penentu pembayaran zakat oleh entiti perniagaan di Malaysia: satu tinjauan teori. Jurnal Syariah, 22, 3: 295–322. Retrieved from: http://mjlis.um.edu.my/index.php/JS/article/view/7860
Wahib, H, Ahmad, S & Kader, R. A. (2009). Pengagihan zakat oleh institutusi zakat di Malaysia: mengapa masyarakat Islam tidak berpuas hati. Jurnal Syariah, 17(1), 89–112. Retrieved from: http://www.ukm.my/hairun/kertas%20kerja/IV_C_2_hairunizam_agihan_zakat.pdf
Wahib, H., Ahmad., & Adnan, M. (2006). Penswastaan institusi zakat dan kesannya terhadap pembayaran secara formal di Malaysia. International Journal of Management Studies 13, 2: 175–196. Retrieved from: http://repo.uum.edu.my/1081/
Zainal, H., Bakar, A. A., & Saad, R. A. J. (2016). Reputation, satisfaction of zakat distribution, and service quality as determinant of stakeholder trust in zakat institutions. International Journal of Economics and Financial Issues, 6(75), 72-76. Retrieved from: https://www.econjournals.com/index.php/ijefi/article/view/3581
Zakaria, S. (2009). Public trust of zakat management in the office of religious affairs, Cipocok Jaya, Serang, Banten, Indonesia. Journal of Management and Sustainability, 5(3), 155–165. DOI:10.5539/jms.v5n3p155