Main Article Content
Abstract
Purpose – The study aims to develop a risk mitigation approach based on the operational aspects of services and restaurants in sharia hotels.
Methodology – A series of semi structured interviews was conducted with various relevant participants consisting of lecturers and Indonesian Ulema Council (MUI) employees. The interviews aimed to elicit information pertaining to the identification of risks and risk handling priorities in halal certification sharia hotels.
Findings – In general, risk identification and risk handling were proposed to provide recommendation to sharia hotels in mitigating risks to obtain halal certificate. The findings indicate that numerous risk factors made it difficult for hotels to obtain halal certification. Therefore, the hotel needs to know potential hazards in their operational activities of the given services so that appropriate risk mitigation can be implemented.
Implications – This study's findings can be applied to improve research in the field of sharia hotels, specifically certification and implementation criteria. With the exact terms and circumstances of each criterion, it will be easier for the hotel to prepare to become a sharia hotel that adheres to Islamic sharia principles, particularly in growing halal tourism in various regions of Indonesia.
Originality – This research contributes significantly to the area of halal tourism. In addition, this paper investigates risk analysis based on Indonesian regulations that are hardly ever discussed. Therefore, the findings of this study can assist hotel management, sharia tourism practitioners, and policymakers with relatively new information.
Keywords
Article Details
Copyright (c) 2023 Dwila Sempi Yusiani, Elisa Kusrini, Eley Suzana Kasim
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References
Abdullah, A. A., Awang, M. D., & Abdullah, N. (2020). Islamic tourism: The characteristics, concept and principles. KnE Social Sciences. https://doi.org/10.18502/kss.v4i9.7326
Ahmad, R., Zainol, N. A., & Abu Karim, M. H. (2019). Intention to adopt Islamic quality standard: A study of hotels in Peninsular Malaysia. Journal of KATHA, 15(1), 20–45. https://doi.org/10.22452/KATHA.vol15no1.2
Amalia, P., Handayani, N., Apriza, M., & Kusrini, E. (2021). Risk analysis in halal fast food supply chain restaurant using risk map method. International Journal of Mechanical Engineering Technologies and Applications, 2(1), 61. https://doi.org/10.21776/MECHTA.2021.002.01.9
Battour, M., & Ismail, M. N. (2016). Halal tourism: Concepts, practises, challenges and future. Tourism Management Perspectives, 19, 150–154. https://doi.org/10.1016/j.tmp.2015.12.008
Battour, M. M., Ismail, M. N., & Battor, M. (2010). Toward a halal tourism market. Tourism Analysis, 15(4), 461–470. https://doi.org/10.3727/108354210X12864727453304
COMCEC. (2017). Muslim friendly tourism: Regulating accommodation establishments in the OIC member countries. COMCEC Coordination Office. https://www.comcec.org/wp-content/uploads/2021/07/9-TUR-AN.pdf
Dataku. (2022). Jumlah Hotel (DIY). Badan Perencanaan Pembangunan Daerah Yogyakarta. http://bappeda.jogjaprov.go.id/dataku/data_dasar/index/212-jumlah-hotel
Eksan, S. H. R. (2020). Halal risk management: A systematic literature review. Journal of Management and Muamalah, 10(2), 58–70. http://jmm.kuis.edu.my/index.php/jurnal/article/view/6
El-Gohary, H. (2016). Halal tourism, is it really halal? Tourism Management Perspectives, 19, 124–130. https://doi.org/10.1016/j.tmp.2015.12.013
Dewan Syariah Nasional-MUI. (2016). Fatwa DSN MUI No. 108/DSN-MUI/X/ 2016 tentang Pedoman Penyelenggaraan Pariwisata Berdasarkan Prinsip Syariah. https://ubico.id/wp-content/uploads/2019/02/108-Fatwa-Pariwisata-Syariah.pdf
Fitriani, H. (2018). Proyeksi potensi pengembangan pariwisata perhotelan dengan konsep syariah. Muslim Heritage, 3(1), 45. https://doi.org/10.21154/muslimheritage.v3i1.1257
Haetami, E. (2021). Analysis of sharia hotel management in Bandung city in the perspective of maqashid syari’ah. International Journal of Science and Society, 3(3), 303–315. https://doi.org/10.54783/ijsoc.v3i3.373
Halim, Abd., & Baroroh, N. (2021). Pariwisata halal: Studi komparatif hotel syariah di Yogyakarta dan Bali. Al-Manahij: Jurnal Kajian Hukum Islam, 15(1), 53–66. https://doi.org/10.24090/mnh.v15i1.4602
Hanifa, R. (2019). Penyelenggaraan wisata halal ditinjau dari fatwa DSN MUI NO 108/DSN-MUI/X/2016 tentang Pedoman Penyelenggaraan Wisata Berdasarkan Prinsip Syariah (Studi Pada Pt Cheria Tour Travel). Bachelor's thesis, Fakultas Syariah dan Hukum UIN Syarif Hidayatullah Jakarta. https://repository.uinjkt.ac.id/dspace/handle/123456789/56485
Izza, Muh. (2018). Penerapan manajemen hotel syariah dengan pendekatan maqasid as-syariah. Al Tijarah, 4(1), 19. https://doi.org/10.21111/tijarah.v4i1.2370
Joeliaty, J., Ahmad Faisal, Y., & Wendra, W. (2020). An analysis of strategy formulation for halal hotel human resources in Indonesia. Cogent Business & Management, 7(1), 1842008. https://doi.org/10.1080/23311975.2020.1842008
KNEKS. (2019). Template memandu muslim traveler dalam pengembangan pariwisata daerah. Komite Nasional Ekonomi Dan Keuangan Syariah. https://knks.go.id/storage/upload/1619678986-Halal%20Tourism%20Guide%20V5%20+%20cover%20-%20Compressed%20-revised.pdf
Lestari, F., Mas’ari, A., Meilani, S., Riandika, I. N., & Hamid, A. B. A. (2021). Risk mitigation via integrating house of risk and probability impact matrix in halal food supply chain. Jurnal Teknik Industri, 22(2), 138–154. https://doi.org/10.22219/JTIUMM.Vol22.No2.138-154
Maman, U., Mahbubi, A., & Jie, F. (2018). Halal risk mitigation in the Australian–Indonesian red meat supply chain. Journal of Islamic Marketing, 9(1), 60–79. https://doi.org/10.1108/JIMA-12-2015-0095
Maulana, N., Oktaviaman, R., & Farah, Y. (2020). Hygiene From the heart: The rise of sharia compliant hotel in Indonesia after Covid-19 pandemic. Jurnal Ekonomi Dan Bisnis Islam (Journal of Islamic Economics and Business), 6(2), 221. https://doi.org/10.20473/jebis.v6i2.21958
Mujib, A. (2016). Analisis terhadap konsep syariah pada industri perhotelan di Indonesia. Asy-Syir’ah: Jurnal Ilmu Syari’ah Dan Hukum, 50(2), 425–447. http://asy-syirah.uin-suka.com/index.php/AS/article/view/238
Murni, N. N., Ariana, I. N. J., & Suarka, F. M. (2019). Pengawasan sistem sop (standard operating procedure) baru oleh supervisor pada front office department sativa sanur cottages. Jurnal Kepariwisataan Dan Hospitalitas, 3(2), 43–53. https://doi.org/10.24843/JKH.2019.v03.i02.p04
Muslichah M., M. M., Abdullah, R., & Abdul Razak, L. (2019). The effect of halal foods awareness on purchase decision with religiosity as a moderating variable. Journal of Islamic Marketing, 11(5), 1091–1104. https://doi.org/10.1108/JIMA-09-2017-0102
Nesvianda, F., Malik, Z. A., & Hidayat, Y. R. (2019). Analisis fatwa DSN Nomor 108/DSN-MUI/X/2016 tentang Pedoman Penyelenggaraan Pariwisata Berdasarkan Prinsip Syariah di Hotel Wisma Syariah Aditya Belitung. Prosiding Hukum Ekonomi Syariah, 116-123. http://dx.doi.org/10.29313/syariah.v0i0.13926
Noor, M. I. M., & Noor, F. N. M. (2019). Pengaplikasian maqasid syariah sebagai parameter konsep hotel patuh syariah. Jurnal’Ulwan, 3(1), 99–109. http://www.kuim.edu.my/journal/index.php/JULWAN/article/view/287
Olya, H. G. T., & Al-ansi, A. (2018). Risk assessment of halal products and services: Implication for tourism industry. Tourism Management, 65, 279–291. https://doi.org/10.1016/j.tourman.2017.10.015
Pamukcu, H., & Sariisik, M. (2021). Suggestions for standardization of halal tourism in hospitality industry. Journal of Islamic Marketing, 12(2), 389–407. https://doi.org/10.1108/JIMA-04-2019-0078
Menteri Pariwisata dan Ekonomi Kreatif . (2014). Peraturan Menteri Pariwisata dan Ekonomi Kreatif No. 2. Tentang tentang Pedoman Penyelenggaraan Usaha Hotel Syariah. https://jdih.kemenparekraf.go.id/katalog-82-Peraturan%20Menteri
Prabowo, S., Abd Rahman, A., Ab Rahman, S., & Samah, A. A. (2015). Revealing factors hindering halal certification in East Kalimantan Indonesia. Journal of Islamic Marketing, 6(2), 268–291. https://doi.org/10.1108/JIMA-05-2014-0040
Pratiwi, E. K. (2017). Analisis manajemen hotel Adilla Syariah Yogyakarta (Tinjauan Fatwa DSN MUI No: 108/DSN-MUI/X/2016). Cakrawala: Jurnal Studi Islam, 12(1), 75–90. https://doi.org/10.31603/cakrawala.v12i1.1834
Priyatmoko, R., Maulana, A., & Oktaviyanti, D. (2021). Sharia hotel attributes and their urgency for muslim tourists’ needs in maqasid shariah perspective. Amwaluna: Jurnal Ekonomi Dan Keuangan Syariah, 5(1), 76–89. https://doi.org/10.29313/amwaluna.v5i1.6464
Pujawan, I. N., & Geraldin, L. H. (2009). House of risk: A model for proactive supply chain risk management. Business Process Management Journal, 15(6), 953–967. https://doi.org/10.1108/14637150911003801
Putri, A. R. (2022). Strategi mitigasi risiko pada produksi sayuran organik dari aspek ekonomi. Agroindustrial Technology Journal, 6(1), 79. https://doi.org/10.21111/atj.v6i1.7289
Rachmiatie, A., Fitria, R., Suryadi, K., & Ceha, R. (2020). Strategi komunikasi pariwisata halal studi kasus implementasi halal hotel di Indonesia dan Thailand. Amwaluna: Jurnal Ekonomi Dan Keuangan Syariah, 4(1). https://doi.org/10.29313/amwaluna.v4i1.5256
Ratnasari, R. T. (2016). Shariah hotel assesment tool: Pengembangan model audit pada hotel syariah. Jurnal Ekonomi & Bisnis, 10(3), 201–211. https://stieykpn.ac.id/journal/index.php/jeb/issue/download/61/200
Razalli, M. R., Abdul Rahim, M. K. I., & Hassan, M. G. (2019). A framework of halal-based operations for hotel. Journal of Engineering and Applied Sciences, 14(9), 10522–10527. 10.36478/jeasci.2019.10522.10527
Razzaq, S., Hall, C. M., & Prayag, G. (2016). The capacity of New Zealand to accommodate the halal tourism market — Or not. Tourism Management Perspectives, 18, 92–97. https://doi.org/10.1016/j.tmp.2016.01.008
Rusydiana, A., & Rani, L. N. (2021). What is sharia based hotel? Hayula: Indonesian Journal of Multidisciplinary Islamic Studies, 5(1), 129–148. https://doi.org/10.21009/005.01.07
Saad, H. E., & Ali, B. N. (2014). Sharia-compliant hotels in Egypt: Concept and chanllenges. Advances in Hospitality and Tourism Research (AHTR), 2(1), 1–15. https://dergipark.org.tr/en/pub/ahtr/issue/32308/359044
Salleh, N. Z. M., Hamid, A. B. A., Hashim, N. H., & Omain, S. Z. (2014). The practice of shariah-compliant hotel in Malaysia. International Journal of Trade, Economics and Finance, 26–30. https://doi.org/10.7763/IJTEF.2014.V5.335
Satriana, E. D., & Faridah, H. D. (2018). Wisata halal: Perkembangan, peluang, dan tantangan. Journal of Halal Product and Research (JHPR), 1(02), 32–43. https://doi.org/10.20473/jhpr.vol.1-issue.2.32-43
Suci, A., Junaidi, Nanda, S. T., Kadaryanto, B., & van FC, L. L. (2021). Muslim-friendly assessment tool for hotel: How halal will you serve? Journal of Hospitality Marketing & Management, 30(2), 201–241. https://doi.org/10.1080/19368623.2020.1775746
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