Main Article Content

Abstract

Purpose – The study aims to develop a risk mitigation approach based on the operational aspects of services and restaurants in sharia hotels.
Methodology – A series of semi structured interviews was conducted with various relevant participants consisting of lecturers and Indonesian Ulema Council (MUI) employees. The interviews aimed to elicit information pertaining to the identification of risks and risk handling priorities in halal certification sharia hotels.
Findings – In general, risk identification and risk handling were proposed to provide recommendation to sharia hotels in mitigating risks to obtain halal certificate. The findings indicate that numerous risk factors made it difficult for hotels to obtain halal certification. Therefore, the hotel needs to know potential hazards in their operational activities of the given services so that appropriate risk mitigation can be implemented.
Implications – This study's findings can be applied to improve research in the field of sharia hotels, specifically certification and implementation criteria. With the exact terms and circumstances of each criterion, it will be easier for the hotel to prepare to become a sharia hotel that adheres to Islamic sharia principles, particularly in growing halal tourism in various regions of Indonesia.
Originality – This research contributes significantly to the area of halal tourism. In addition, this paper investigates risk analysis based on Indonesian regulations that are hardly ever discussed. Therefore, the findings of this study can assist hotel management, sharia tourism practitioners, and policymakers with relatively new information.

Keywords

Sharia hotels DSN-MUI decree House of risk (HOR) Risk Mitigation

Article Details

Author Biography

Dwila Sempi Yusiani, Department of Industrial Engineering, Faculty of Industrial Technology, Universitas Islam Indonesia, Yogyakarta, Indonesia

Faculty of Industrial Technology

How to Cite
Yusiani, D. S., Kusrini, E., & Kasim, E. S. . (2023). The strategy for mitigating risk in sharia hotels based on the DSN-MUI Fatwa regarding the service and restaurant operational aspects. Jurnal Ekonomi & Keuangan Islam, 9(1), 17–30. https://doi.org/10.20885/JEKI.vol9.iss1.art2

References

  1. Abdullah, A. A., Awang, M. D., & Abdullah, N. (2020). Islamic tourism: The characteristics, concept and principles. KnE Social Sciences. https://doi.org/10.18502/kss.v4i9.7326
  2. Ahmad, R., Zainol, N. A., & Abu Karim, M. H. (2019). Intention to adopt Islamic quality standard: A study of hotels in Peninsular Malaysia. Journal of KATHA, 15(1), 20–45. https://doi.org/10.22452/KATHA.vol15no1.2
  3. Amalia, P., Handayani, N., Apriza, M., & Kusrini, E. (2021). Risk analysis in halal fast food supply chain restaurant using risk map method. International Journal of Mechanical Engineering Technologies and Applications, 2(1), 61. https://doi.org/10.21776/MECHTA.2021.002.01.9
  4. Battour, M., & Ismail, M. N. (2016). Halal tourism: Concepts, practises, challenges and future. Tourism Management Perspectives, 19, 150–154. https://doi.org/10.1016/j.tmp.2015.12.008
  5. Battour, M. M., Ismail, M. N., & Battor, M. (2010). Toward a halal tourism market. Tourism Analysis, 15(4), 461–470. https://doi.org/10.3727/108354210X12864727453304
  6. COMCEC. (2017). Muslim friendly tourism: Regulating accommodation establishments in the OIC member countries. COMCEC Coordination Office. https://www.comcec.org/wp-content/uploads/2021/07/9-TUR-AN.pdf
  7. Dataku. (2022). Jumlah Hotel (DIY). Badan Perencanaan Pembangunan Daerah Yogyakarta. http://bappeda.jogjaprov.go.id/dataku/data_dasar/index/212-jumlah-hotel
  8. Eksan, S. H. R. (2020). Halal risk management: A systematic literature review. Journal of Management and Muamalah, 10(2), 58–70. http://jmm.kuis.edu.my/index.php/jurnal/article/view/6
  9. El-Gohary, H. (2016). Halal tourism, is it really halal? Tourism Management Perspectives, 19, 124–130. https://doi.org/10.1016/j.tmp.2015.12.013
  10. Dewan Syariah Nasional-MUI. (2016). Fatwa DSN MUI No. 108/DSN-MUI/X/ 2016 tentang Pedoman Penyelenggaraan Pariwisata Berdasarkan Prinsip Syariah. https://ubico.id/wp-content/uploads/2019/02/108-Fatwa-Pariwisata-Syariah.pdf
  11. Fitriani, H. (2018). Proyeksi potensi pengembangan pariwisata perhotelan dengan konsep syariah. Muslim Heritage, 3(1), 45. https://doi.org/10.21154/muslimheritage.v3i1.1257
  12. Haetami, E. (2021). Analysis of sharia hotel management in Bandung city in the perspective of maqashid syari’ah. International Journal of Science and Society, 3(3), 303–315. https://doi.org/10.54783/ijsoc.v3i3.373
  13. Halim, Abd., & Baroroh, N. (2021). Pariwisata halal: Studi komparatif hotel syariah di Yogyakarta dan Bali. Al-Manahij: Jurnal Kajian Hukum Islam, 15(1), 53–66. https://doi.org/10.24090/mnh.v15i1.4602
  14. Hanifa, R. (2019). Penyelenggaraan wisata halal ditinjau dari fatwa DSN MUI NO 108/DSN-MUI/X/2016 tentang Pedoman Penyelenggaraan Wisata Berdasarkan Prinsip Syariah (Studi Pada Pt Cheria Tour Travel). Bachelor's thesis, Fakultas Syariah dan Hukum UIN Syarif Hidayatullah Jakarta. https://repository.uinjkt.ac.id/dspace/handle/123456789/56485
  15. Izza, Muh. (2018). Penerapan manajemen hotel syariah dengan pendekatan maqasid as-syariah. Al Tijarah, 4(1), 19. https://doi.org/10.21111/tijarah.v4i1.2370
  16. Joeliaty, J., Ahmad Faisal, Y., & Wendra, W. (2020). An analysis of strategy formulation for halal hotel human resources in Indonesia. Cogent Business & Management, 7(1), 1842008. https://doi.org/10.1080/23311975.2020.1842008
  17. KNEKS. (2019). Template memandu muslim traveler dalam pengembangan pariwisata daerah. Komite Nasional Ekonomi Dan Keuangan Syariah. https://knks.go.id/storage/upload/1619678986-Halal%20Tourism%20Guide%20V5%20+%20cover%20-%20Compressed%20-revised.pdf
  18. Lestari, F., Mas’ari, A., Meilani, S., Riandika, I. N., & Hamid, A. B. A. (2021). Risk mitigation via integrating house of risk and probability impact matrix in halal food supply chain. Jurnal Teknik Industri, 22(2), 138–154. https://doi.org/10.22219/JTIUMM.Vol22.No2.138-154
  19. Maman, U., Mahbubi, A., & Jie, F. (2018). Halal risk mitigation in the Australian–Indonesian red meat supply chain. Journal of Islamic Marketing, 9(1), 60–79. https://doi.org/10.1108/JIMA-12-2015-0095
  20. Maulana, N., Oktaviaman, R., & Farah, Y. (2020). Hygiene From the heart: The rise of sharia compliant hotel in Indonesia after Covid-19 pandemic. Jurnal Ekonomi Dan Bisnis Islam (Journal of Islamic Economics and Business), 6(2), 221. https://doi.org/10.20473/jebis.v6i2.21958
  21. Mujib, A. (2016). Analisis terhadap konsep syariah pada industri perhotelan di Indonesia. Asy-Syir’ah: Jurnal Ilmu Syari’ah Dan Hukum, 50(2), 425–447. http://asy-syirah.uin-suka.com/index.php/AS/article/view/238
  22. Murni, N. N., Ariana, I. N. J., & Suarka, F. M. (2019). Pengawasan sistem sop (standard operating procedure) baru oleh supervisor pada front office department sativa sanur cottages. Jurnal Kepariwisataan Dan Hospitalitas, 3(2), 43–53. https://doi.org/10.24843/JKH.2019.v03.i02.p04
  23. Muslichah M., M. M., Abdullah, R., & Abdul Razak, L. (2019). The effect of halal foods awareness on purchase decision with religiosity as a moderating variable. Journal of Islamic Marketing, 11(5), 1091–1104. https://doi.org/10.1108/JIMA-09-2017-0102
  24. Nesvianda, F., Malik, Z. A., & Hidayat, Y. R. (2019). Analisis fatwa DSN Nomor 108/DSN-MUI/X/2016 tentang Pedoman Penyelenggaraan Pariwisata Berdasarkan Prinsip Syariah di Hotel Wisma Syariah Aditya Belitung. Prosiding Hukum Ekonomi Syariah, 116-123. http://dx.doi.org/10.29313/syariah.v0i0.13926
  25. Noor, M. I. M., & Noor, F. N. M. (2019). Pengaplikasian maqasid syariah sebagai parameter konsep hotel patuh syariah. Jurnal’Ulwan, 3(1), 99–109. http://www.kuim.edu.my/journal/index.php/JULWAN/article/view/287
  26. Olya, H. G. T., & Al-ansi, A. (2018). Risk assessment of halal products and services: Implication for tourism industry. Tourism Management, 65, 279–291. https://doi.org/10.1016/j.tourman.2017.10.015
  27. Pamukcu, H., & Sariisik, M. (2021). Suggestions for standardization of halal tourism in hospitality industry. Journal of Islamic Marketing, 12(2), 389–407. https://doi.org/10.1108/JIMA-04-2019-0078
  28. Menteri Pariwisata dan Ekonomi Kreatif . (2014). Peraturan Menteri Pariwisata dan Ekonomi Kreatif No. 2. Tentang tentang Pedoman Penyelenggaraan Usaha Hotel Syariah. https://jdih.kemenparekraf.go.id/katalog-82-Peraturan%20Menteri
  29. Prabowo, S., Abd Rahman, A., Ab Rahman, S., & Samah, A. A. (2015). Revealing factors hindering halal certification in East Kalimantan Indonesia. Journal of Islamic Marketing, 6(2), 268–291. https://doi.org/10.1108/JIMA-05-2014-0040
  30. Pratiwi, E. K. (2017). Analisis manajemen hotel Adilla Syariah Yogyakarta (Tinjauan Fatwa DSN MUI No: 108/DSN-MUI/X/2016). Cakrawala: Jurnal Studi Islam, 12(1), 75–90. https://doi.org/10.31603/cakrawala.v12i1.1834
  31. Priyatmoko, R., Maulana, A., & Oktaviyanti, D. (2021). Sharia hotel attributes and their urgency for muslim tourists’ needs in maqasid shariah perspective. Amwaluna: Jurnal Ekonomi Dan Keuangan Syariah, 5(1), 76–89. https://doi.org/10.29313/amwaluna.v5i1.6464
  32. Pujawan, I. N., & Geraldin, L. H. (2009). House of risk: A model for proactive supply chain risk management. Business Process Management Journal, 15(6), 953–967. https://doi.org/10.1108/14637150911003801
  33. Putri, A. R. (2022). Strategi mitigasi risiko pada produksi sayuran organik dari aspek ekonomi. Agroindustrial Technology Journal, 6(1), 79. https://doi.org/10.21111/atj.v6i1.7289
  34. Rachmiatie, A., Fitria, R., Suryadi, K., & Ceha, R. (2020). Strategi komunikasi pariwisata halal studi kasus implementasi halal hotel di Indonesia dan Thailand. Amwaluna: Jurnal Ekonomi Dan Keuangan Syariah, 4(1). https://doi.org/10.29313/amwaluna.v4i1.5256
  35. Ratnasari, R. T. (2016). Shariah hotel assesment tool: Pengembangan model audit pada hotel syariah. Jurnal Ekonomi & Bisnis, 10(3), 201–211. https://stieykpn.ac.id/journal/index.php/jeb/issue/download/61/200
  36. Razalli, M. R., Abdul Rahim, M. K. I., & Hassan, M. G. (2019). A framework of halal-based operations for hotel. Journal of Engineering and Applied Sciences, 14(9), 10522–10527. 10.36478/jeasci.2019.10522.10527
  37. Razzaq, S., Hall, C. M., & Prayag, G. (2016). The capacity of New Zealand to accommodate the halal tourism market — Or not. Tourism Management Perspectives, 18, 92–97. https://doi.org/10.1016/j.tmp.2016.01.008
  38. Rusydiana, A., & Rani, L. N. (2021). What is sharia based hotel? Hayula: Indonesian Journal of Multidisciplinary Islamic Studies, 5(1), 129–148. https://doi.org/10.21009/005.01.07
  39. Saad, H. E., & Ali, B. N. (2014). Sharia-compliant hotels in Egypt: Concept and chanllenges. Advances in Hospitality and Tourism Research (AHTR), 2(1), 1–15. https://dergipark.org.tr/en/pub/ahtr/issue/32308/359044
  40. Salleh, N. Z. M., Hamid, A. B. A., Hashim, N. H., & Omain, S. Z. (2014). The practice of shariah-compliant hotel in Malaysia. International Journal of Trade, Economics and Finance, 26–30. https://doi.org/10.7763/IJTEF.2014.V5.335
  41. Satriana, E. D., & Faridah, H. D. (2018). Wisata halal: Perkembangan, peluang, dan tantangan. Journal of Halal Product and Research (JHPR), 1(02), 32–43. https://doi.org/10.20473/jhpr.vol.1-issue.2.32-43
  42. Suci, A., Junaidi, Nanda, S. T., Kadaryanto, B., & van FC, L. L. (2021). Muslim-friendly assessment tool for hotel: How halal will you serve? Journal of Hospitality Marketing & Management, 30(2), 201–241. https://doi.org/10.1080/19368623.2020.1775746
  43. Suripto, T. (2019). Analisa penerapan akad dalam pariwisata syariah berdasarkan Fatwa MUI Dewan Syariah Nasional Nomor 108/DSN-MUI/X/2016. Media Wisata, 17(2), 78–89. https://doi.org/10.36276/mws.v17i2.170
  44. Ulfah, M., Maarif, M. S., & Sukardi, S. R. (2016). Analisis dan perbaikan manajemen risiko rantai pasok gula rafinasi dengan pendekatan house of risk. Jurnal Teknologi Industri Pertanian, 26(1). https://journal.ipb.ac.id/index.php/jurnaltin/article/view/13129
  45. Wahyudien, M. A. N., & Kusrini, E. (2020). Risk management berdasarkan framework pada aktifitas perusahaan jasa konsultasi dengan ISO 31000:2018. Teknoin, 26(2), 127–140. https://doi.org/10.20885/teknoin.vol26.iss2.art4
  46. Yahaya, M. Z., Samsudin, M. A., & Mohd Kashim, M. I. A. (2020). Analisis standard hotel mesra muslim di Malaysia berdasarkan perspektif maqasid syariah. International Journal of Islamic Thought, 12(1), 43–53. https://doi.org/10.24035/ijit.18.2020.180
  47. Zafir, M. N. (2015). Establishing Shariah-compliance hotel characteristics from a muslim needs perspective. Theory and Practice in Hospitality and Tourism Research, 1–6. http://eprints.utm.my/id/eprint/59255/1/NorzafirMdSalleh2015_EstablishingShariahCompliance%20Hotel.pdf