Vania Yudiantoro, T. A., and Indah Parmitasari. “Legal Protection for Consumers on the Right to Be Heard Regarding Indihome Service Complaints on Twitter”. Journal of Private and Commercial Law, vol. 1, no. 1, July 2024, pp. 111-32, doi:10.20885/JPCOL.vol1.iss1.art6.