Jurnal Siasat Bisnis 2022-07-12T07:09:34+00:00 Prof. Dr. Muafi Open Journal Systems <p style="text-align: justify;"><strong>Jurnal Siasat Bisnis/Journal of Strategy and Business (JSB)</strong> is a peer-review journal published twice a year (January and July) by Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia. JSB addresses the broad area of management science and its applications in industry and business. It is particularly receptive to research relevant to the practice of management within the emerging regions and its effects beyond. It covers studies on how management work is done (descriptive) and/or should be done (normative) in diverse organizational forms, either in profit or non-profit firms, private or public sector institutions, or formal or informal social networks. We welcome qualitative studies with high-quality, rigorous methods, and a strong impact on the field.</p> <p style="text-align: justify;"><strong>Accredited by Ministry of Research, Technology &amp; Higher Education of The Republic Indonesia, Decree No. 158/E/KPT/2021</strong></p> <table border="0" cellspacing="0" cellpadding="3"> <tbody> <tr> <td bgcolor="#ffccdd"> <p style="text-align: justify;"><strong>ANNOUNCEMENT</strong></p> <ol> <li><strong>Per July 2019, JSB only receives manuscripts in English</strong></li> <li><strong>Per Volume 26 (July 2022), the article processing charge for an accepted manuscript is IDR. 2,500,000</strong></li> </ol> </td> </tr> </tbody> </table> Creation of competitive advantage in improving the business performance of banking companies 2022-02-14T18:20:20+00:00 Dina Patrisia Muthia Roza Linda Abror Abror <p><strong>Purpose</strong> – This study aimed to examine the impact of innovation, intellectual capital and knowledge management, and competitive advantage on business performance.</p> <p><strong>Design/methodology/approach</strong> – This study was conducted in Padang City, West Sumatra, Indonesia. The respondents are bank employees who have worked for more than five years and have structural positions in the company. The data has been collected using a survey with questionnaires. This study got 109 responses out of 135 questionnaires, so the response rate was 80.7%. It employed the Structural Equation Modeling (SEM) approach using Smart-PLS as the data analysis software.</p> <p><strong>Findings</strong> – This study found that (1) innovation has a positive and significant effect on competitive advantage; (2) knowledge management has a negative but insignificant effect on competitive advantage; (3) intellectual capital has a positive and significant effect on competitive advantage; and (4) competitive advantage has a positive and significant effect on business performance. Surprisingly, it found that innovation significantly indirectly affects business performance through competitive advantage as a mediating variable. Intellectual capital has a significant indirect effect on business performance through competitive advantage as a mediating variable.</p> <p><strong>Research limitations/implications</strong> – This study result can be more impactful considering several factors. First, this study is a cross-sectional study. Hence, it has a limitation in finding generalizations. Therefore, for further research, it could be expanded to a longitudinal study. Second, it is one country study. Future research might be extended to some countries with similar cultures, such as Southeast Asian Countries.</p> <p><strong>Practical implications</strong> – This study has implications for the decision-makers. First, companies need to develop their intellectual capital through improving employee skills and applying information technology in business processes in order to maintain the company's competitive advantage so that it has an impact on improving the company's business performance. Second, the company is expected to be able to manage the knowledge owned by the company so that the knowledge it has can increase the creation of company innovation it provides a competitive advantage for the company.</p> <p><strong>Originality/value</strong> –The contribution of this research is that the results of this study can be used as empirical evidence for banking companies of the importance of the role of IC, innovation, and KM in improving company performance by constantly creating the company's competitive advantage.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Muthia Roza Linda, Dina Patrisia, Abror Abror Moderating role of customer value on the effect of animosity, ethnocentrism and religiosity toward purchase decision: study on Chinese cosmetic 2022-02-16T07:42:06+00:00 Asyhari Asyhari Sitty Yuwalliatin <p><strong>Purpose</strong> – This study aims to examine the moderating role of customer value on the relationship between animosity, ethnocentrism, and religiosity on purchasing decisions of Chinese brand cosmetics.</p> <p><strong>Design/methodology/approach</strong> – This study used a quantitative research design. Selected 150 millennial in the city of Semarang as samples was taken using the purposive sampling technique. The data were analyzed using a moderated PLS-SEM.</p> <p><strong>Findings</strong> – The results showed that hostility, ethnocentrism, and religiosity had a negative and significant effect on purchasing decisions. The study also found that customer value actually becomes a moderator that can weaken the relationship between these three variables on purchasing decisions.</p> <p><strong>Research limitations/implications </strong>– Data were collected from millennial in the city of Semarang. This condition causes limitations as it may not capture reflections from other age groups that are different from the sample. Thus, further marketing studies are needed with comprehensive respondent characteristics, increasing the number of samples, and including other moderating variables such as the level of customer trust.</p> <p><strong>Practical implications</strong> – The empirical findings of the current study help international businesses in understanding negative factors as antecedents of purchase decisions. This will be useful in planning marketing activities and efforts to increase market share. In addition, managers can consider the customer value to gain the trust of customers.</p> <p><strong>Originality </strong>– The study on the negative influence of animosity, ethnocentrism, and religiosity on purchase decisions in Indonesia is very limited. This study focuses on explaining the importance of customer value as a moderating factor, in anticipation of the negative relationship. This study contributes to multinational companies understanding the consumer purchase decision.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Asyhari Asyhari, Sitty Yuwalliatin Open innovation in SMEs a bibliometric literature review using VOSviewer 2022-01-20T14:18:06+00:00 Nuryakin Nuryakin Brian Kiprop Ngetich Valent Krishna B <p><strong>Purpose </strong>– The focus of this study is to evaluate the features of open innovation using data accessed from the Scopus online database. We are looking at two keywords: open innovation and SMEs.</p> <p><strong>Design/methodology/approach</strong> – The study measured a bibliometric analysis of 1,214 articles from 157 journals during 2007-2020.</p> <p><strong>Findings: </strong>The findings showed that the publication trend on open innovation kept increasing. The most cited article was <em>Open Innovation in SMEs: Trends, Motives, and Management Challenges</em> by Van de Vrande with 1,107 citations, followed by Lee et al. with 699 citations. The publication journal with the highest citation was Technovation and Research Policy. The United Kingdom and Italy were in the top-ranking countries for publications on this topic. The document citation category showed that Belgium ranked the highest with 1,990, followed by the Netherland with 1,212.</p> <p><strong>Research limitation/implications:</strong> This study provides a literature search on open innovation and has several limitations that require future study recognition. These limitations include that databases are limited to sources originating from one database only in data collection and data synthesis.</p> <p><strong>Practical implications:</strong> The practical implications provide benefits about open innovation, which can help SMEs understand open innovation and apply it as their preferred strategy in developing business. This study also allows SMEs owners and managers to understand open innovation as a strategic choice to consider as the concept is a part of the strategic intervention for their business.</p> <p><strong>Originality/value:</strong> This study provides the most influential contribution and impact on the research interest of open innovation that develops from various fields, including leading researchers and their home countries. Second, a co-citation analysis addressed the second question in this research study.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Nuryakin - Nuryakin, Brian Kiprop Ngetich, Valent Krishna B When follower believe in co-production leadership: why do personal characteristics matters? 2020-11-17T13:11:35+00:00 Sinto Sunaryo Joko Suyono Sarjiyanto Sarjiyanto Adnan Effendi Risgiyanti Risgiyanti <p><strong>Purpose – </strong>The present study aims to analyze personal characteristics that potentially affect the belief in co-production leadership and its effect on behavior based on the belief. This study also attempted to determine the impact of the leadership romance role on the relationship between coproduction leadership and the intention to obey the leader.</p> <p><strong>Design/methodology/approach</strong> – The research used a survey method with a quantitative approach. Out of 250 distributed questionnaires, only 149 questionnaires met the criteria. Partial Least Square Structural Equation Modelling (PLS-SEM) was used to test the proposed hypotheses.</p> <p><strong>Findings</strong> – The result of the study showed that the values of collectivism positively associated with the co-production leadership belief. However, the study also found that the values of individualism had no significant effect on the co-production leadership belief. Surprisingly, the result also showed that the co-production leadership belief positively affected the leader's intention to obey.</p> <p><strong>Research limitations/implications</strong> – This study addressed political parties as the object of the study, so thoroughness in generalizing the result of the study to other objects is needed. The study's design is cross-sectional, which limits the researcher's in-depth analysis of workplace violence phenomena since the data being studied is only based on one period of time. Lastly, the data for analysis were limited to the respondents’ responses to statements in the questionnaire. More information could be obtained by conducting an in-depth interview with the respondents.</p> <p><strong>Practical implications</strong> – The result of this study indicated that the romance of leadership moderates the relationship between the co-production leadership and the intention to obey the leader. This study opens new avenues for research on organizational cynicism and carries implications for theory and practice.</p> <p><strong>Originality/value </strong>– This study attempts to answer the question about whether each individual with different characteristics (high values on individualism-collectivism) possess a different belief related to followership role orientation (i.e. co-production leadership). The study also examines whether this belief determines followers' behavior on leadership process.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Sinto Sunaryo, Joko Suyono, Sarjiyanto Sarjiyanto, Adnan Effendi, Risgiyanti Risgiyanti The influence of cognitive biases on investor decision-making: the moderating role of demographic factors 2022-01-18T16:58:50+00:00 Yofy Syarkani Erik Syawal Alghifari <p><strong>Purpose</strong> – This study aims to see investor behavior in making investment decisions influenced by cognitive biases, namely overconfidence bias and the illusion of control bias by looking at the situational factors such as age, gender, and education.</p> <p><strong>Design/methodology/approach</strong> – This study is conducted using a quantitative method by distributing a questionnaire. The questionnaires are measured using a 5-point Likert scale. The samples are taken from the population of individual investors in Bandung, West Java, with a number of 100 respondents.</p> <p><strong>Findings</strong> – The results of this study prove that: (1) Illusion of control bias has an influence on investors’ decision-making, (2) Gender and education moderates the influence between the illusion of control bias on investor decision-making, (3) Age does not moderate the influence between the illusion of control bias on investor decision-making, (5) Overconfidence bias has an influence on investor decision-making, (6) Gender moderates the influence between overconfidence bias on investor decision-making, and (7) Age and education do not moderate the influence between overconfidence bias on investor decision-making.</p> <p><strong>Research limitations/implications – </strong>The population in this study is limited to individual investors in Bandung. Future studies can conduct research in a similar direction using other populations, or focusing on a certain population, to ensure the generalizability of the results.</p> <p><strong>Practical implications – </strong>Investors should be aware of cognitive biases while making decisions to invest. The biases can occur whether the investors realize it or not. Therefore, it would be useful for them to understand their cognitive biases so that investors can act rationally while making investment decisions.</p> <p><strong>Originality/value – </strong>This study fills the research gap from the previous studies by examining the differences of investors' decision-making based on demographic factors, which are used as the moderating variables.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Yofy Syarkani, Erik Syawal Alghifari Knowledge of COVID-19 and online purchase intention: the role of health protocol and fulfilment 2021-10-21T15:54:23+00:00 Sukardi Sukardi Deny Ismanto <p><strong>Purpose</strong> – This study analyses the relationship between knowledge of COVID-19 and the application of health protocols, fulfilment in the pandemic era and online purchase intention. This study also analyses the effect of health protocol and fulfilment on online purchase intention.</p> <p><strong>Design/methodology/approach</strong> – This study is a quantitative study with a student population in Yogyakarta. From the total population, 170 respondents were taken by random sampling method. The data in this study are primary data obtained through the distribution of questionnaires. From the data obtained, analysis was carried out using the Structural Equation Model method using Partial Least Square with Smart-PLS software.</p> <p><strong>Findings</strong> – The results of the analysis in this study indicate that knowledge of COVID-19 is able to have a significant influence on the implementation of health protocols and fulfilment, but knowledge of COVID-19 is not able to significantly influence online purchase intention. The results of the analysis also state that the health protocol is not able to have a significant effect on online purchase intention in students, while fulfilment is able to provide a significant influence on online purchase intention.</p> <p><strong>Research limitations/implications</strong> – For further research, it is expected to be able to examine more deeply online purchase intentions across generations and compare them. Further research is also expected to include several other variables that have a role in online shopping behaviour.</p> <p><strong>Practical implications</strong> – The results of the analysis in this study also provide recommendations for business people in this pandemic era to emphasize online buying and selling services. Online marketing is also more recommended because the more people understand about COVID-19, the less they do activities outside the home, so the most effective marketing is through social media which is accessed by the public every day.</p> <p><strong>Originality/Value</strong> – In contrast to previous studies, this study proposes a model of people's behaviour in shopping online. The analysis in this study formulates the relationship between knowledge of COVID-19, health protocol, fulfilment and online purchase intention.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 deny deny deny Job insecurity to counter productive work behavior moderated leader-member exchange 2022-03-31T12:49:10+00:00 Yuni Siswanti <p><strong>Purpose</strong> – This study aims to find out and analyze the influence of job insecurity on counterproductive work behavior (CWB) and test the quali­ty of LMX as a variable moderation in employees in the creative culinary in Sleman Regency Yogyakarta.</p> <p><strong>Design/Methodology/Approach </strong>– The type of research used in this study is explanatory with a quantitative approach. The population of this study is employees in 18 creative industries in the culinary field in Sleman Regency, Yogyakarta. One hundred twenty-two respondents took the sample by the purposive method. The instrument Test used validity and reli­ability. Hypothesis testing uses simple regression and moderated regression.</p> <p><strong>Findings</strong> – Results show that job insecurity significantly affects coun­terproductive work behavior (CWB). LMX quality moderates the effect of job insecurity on CWB. The results of this study have theoretical and managerial implications and require further research.</p> <p><strong>Research Limitation/Implications</strong> – This study has limitations, namely: population collection is still minimal because SMEs are studied in only one district, the type of SMEs business and limited to culinary, cross-sectional data collection. Further research should be expanded in the scope of the population, not only in one district but expanded in other districts in Yogyakarta. The type of product produced by respond­ents in this study is the culinary field, so it should be extended to different SMEs types. Second, cross-sectional data collection of this study requires a more longitudinal design in the future to get better study results. Third, the study did not distinguish CWB in workers with permanent employee status and workers with contract employee status.</p> <p><strong>Practical Implications </strong>– Providing understanding to culinary SMEs to maintain good relations with all workers in the form of respecting work­ers, respect for the work of the men, establishing effective communica­tion with workers under any conditions, trying their best for their men, and increasing the sense of belonging in the men.</p> <p><strong>Theoretical Implications</strong> – Academics and researchers have a perceptual understanding of the contribution of leader-member relationships (LMX) in lowering the influence of job insecurity on CWB (CWB-O) and (CWB-I).</p> <p><strong>Originality/Value</strong> – Authenticity of the study: Previous research that included LMX quality as a moderation variable between job insecurity and CWB is still very minimal. It shows that the theory reinforces the existence of LMX Theory that the high quality of LMX between leader-members has been characterized by an exchange of emotions based on mutual trust and respect. In contrast, the low quality of LMX relation­ships has the characteristics of economic exchange.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Yuni - Siswanti The effect of destination attractiveness on destination attachment and its impact on tourist sustainable behavior 2022-01-18T16:59:38+00:00 Sri Astuti Pratminingsih Ahmad Johan Imanirrahma Salsabil <p><strong>Purpose</strong> – In gaining competitive advantage in the tourism context, Bandung City needs a good marketing strategy. This study aims to determine the influence of destination attractiveness on destination attachment and its impact on tourist sustainable behavior in Bandung, West Java.</p> <p><strong>Design/methodology/approach</strong> – This study used a descriptive verification approach. The number of samples is 151 tourists who were randomly selected using incidental techniques. The data analysis is carried out using SEM with Amos 22 software. The data were collected through questionnaire, notes and publication, and literature study.</p> <p><strong>Findings</strong> – The results of this study indicate that the attraction given by a destination directly influences tourists to make return visits. Destination attractiveness has an influence on destination attachment. This study also found that the mediating effect of the tourist destination attachment on the relationship between destination attractiveness and sustainable behavior is very small.</p> <p><strong>Research limitations/implications</strong> – Future research is suggested to consider other variables that are able to mediate the influence of tourist attraction on return visits or sustainable behavior.</p> <p><strong>Practical implications</strong> – As destination attractiveness positively affects sustainable behavior of tourist, this study provides insight for the government of Bandung city to make a good marketing strategy in order to create a competitive advantage in their destination.</p> <p><strong>Originality/value</strong> – This study answers to the suggestion from previous studies to identify and examine the mediators relevant to the attitude-behavior relationship in the context of tourism research.</p> 2022-07-06T00:00:00+00:00 Copyright (c) 2022 Sri Astuti Pratminingsih, Ahmad Johan, Imanirrahma Salsabil