Yanti, L.D. and Firdaus, A. 2018. IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) IMPLEMENTATION ON SERVICE QUALITY AND PERFORMANCE OF ISLAMIC BANKS. Millah: Journal of Religious Studies. 1, 1 (Feb. 2018), 31–46. DOI:https://doi.org/10.20885/millah.vol17.iss1.art2.