Yanti LD, Firdaus A. IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) IMPLEMENTATION ON SERVICE QUALITY AND PERFORMANCE OF ISLAMIC BANKS. Millah J. Rel. Stud. [Internet]. 2018 Feb. 20 [cited 2024 Nov. 23];1(1):31-46. Available from: https://journal.uii.ac.id/Millah/article/view/10045