Article Sidebar

Download
PDF
Statistic
Read Counter : 634 Download : 476

Main Article Content

Abstract

There have been emerging issues toward the increasing amount of zakat collection and the slower pace of zakat distribution (Lubis et al., 2011). These issues create dissatisfaction which increases negative perception towards Zakat Distribution Organizations (ZDOs) amongst the zakat payers (Yusof, 2010). The objective of this study is to assess the strengths, weaknesses, opportunities, and threats of ZDOs. The methods used in this study were document analysis and Focus Group Discussion (FGD) conducted among the employees of ZDOs. Findings from this study showed that the strengths are related to the aspects on human resource management, the stable financial sources, the broad network, the good organizations setup, the positive work culture among staff members, as well as opportunities for learning and development for ZDOs employees. The weaknesses of ZDOs are associated with workplace condition, staff members’ attitudes and work performance, and management system. In addition, external environment provides a significant opportunity for the organizations. Proactive distribution of zakat and collaboration with other agencies are external aspects that can be leveraged in order to improve the functions of ZDOs. The identified threats are the ZDOs’ surrounding, the attitudes of zakat recipients towards ZDOs, competition from outside parties, public dependency, and external interferences. These findings are expected to provide baseline information to guide ZDOs in designing change initiatives that will be effective and efficient in increasing both work and organizational performance.

Article Details

License

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
Author Biography

Shukran Abdul Rahman, Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic University Malaysia, Kuala Lumpur

Crossref
Scopus
Google Scholar
Europe PMC

References

  1. Abdul-Wahab, Mohamed et al., (1995) “Malaysia” (A Case study of Zakah Management), in: el-Ashker and Sirajul Haq (eds.), Institutional Framework of Zakah: Dimensions and Implications, Jeddah, IRTI/ IDB, pp. 297-378
  2. Ahmad, S., Wahid, H., & Mohamad, A. (2006). Penswastaan institusi zakat dan kesannya terhadap pembayaran secara formal di Malaysia. International Journal of Management Studies, 13(2), 175-196. Retrieved from http://www.ukm.my/hairun/kertas%20kerja/ijms-uum.pdf?ebookid=691
  3. Akanni, A. A. (2006). Profiling a model for the administration of zakat in a multi-religious society: the case of south-western Nigeria. Journal of Philosophy and Culture, 3(2), 129-150. Retrieved from https://www.ajol.info/index.php/jpc/article/download/71869/60826
  4. Asomugha, C. N., Derose, K. P., & Lurie, N. (2011). Faith-based organizations, science, and the pursuit of health. Journal of health care for the poor and underserved, 22(1), 50.
  5. Bakar, M. A., & Ghani, A. A. (2011). Towards achieving the quality of life in the management of zakat distribution to the rightful recipients (the poor and needy). International Journal of Business and Social Science, 2(4), 237-245. Retrieved from http://ijbssnet.com/journals/Vol._2_No._4;_March_2011/27.pdf
  6. Belarbi, A. (1992). Towards an Islamic economic system. (Doctoral dissertation, University of Cincinnati).
  7. Cummings, T. G., & Worley, C. G. (2009). Organization development and change. Canada: Cengage Learning.
  8. Dahan, M. (1998). Zakat management and administration in Malaysia, presented at International Conference of Zakat and Taxation, International Islamic University Malaysia.
  9. Fagan, P. F. (2006). Why Religion Matters Even More: The impact of religious practice on social stability. (Report No. 1992). Retrieved from http://s3.amazonaws.com/thf_media/2006/pdf/bg1992.pdf
  10. Hafsi, T., & Thomas, H. (2005). Strategic management and change in high dependency environments: The case of a philanthropic organization. International Journal of Voluntary and Nonprofit Organizations, 16(4), 329-351. http:dxdoi.org/10.1007/s11266-005-9146-y
  11. Halim, H. A., Said, J., & Yusuf, S. N. S. (2012). Individual characteristics of the successful asnaf entrepreneurs: Opportunities and solutions for zakat organization in Malaysia. International Business and Management, 4(2), 41-49. . http:dxdoi.org /10.3968/j.ibm.1923842820120402.1040
  12. Hamilton, M. (2011). The impact of organizational culture on communities of practice within a faith-based organization (doctoral dissertation). Retrieved from ProQuest Dissertations and Theses database. (UMI No. 3460308).
  13. Howitt, D. (2013). Introduction to qualitative methods in psychology. Harlow, United Kingdom: Prentice Hall.
  14. Johari, F., Aziz, M. R. A., Ibrahim, M. F., & Ali, A. F. M. (2014). Zakat distribution and programme for sustaining Muallaf Belief and Thought. Jurnal Teknologi, 66(1), 35-43. Retrieved from http://www.jurnalteknologi.utm.my/index.php/jurnalteknologi/article/download/1940/1911
  15. Jurini, M. D. (2013). Common Weaknesses by Zakat Collecting Organization: A Study of Instilling the Concept of Values-Driven Organization. Open Journal Systems, 2(4), 1-2
  16. Kong, L. (2014, June 8). Rise in number of homeless people in Kuala Lumpur. The Straits Times. Retrieved from http://www.straitstimes.com/the-big-story/asia-report/malaysia/story/rise-number-homeless-people-kuala-lumpur-20140608 on June 12, 2015.
  17. Kristin P, A., & Umah, U. K. (2011). Penerapan akuntansi zakat pada lembaga amil zakat (studi pada LAZ DPU DT Cabang Semarang). Jurnal Bisnis dan Manajemen, 7(2), 68-97. Retrieved from http://download.portalgaruda.org/article.php?article=98365&val=5094&title=PENERAPAN%20AKUNTANSI%20ZAKAT%20PADA%20LEMBAGA%20AMIL%20ZAKAT%20(STUDI%20PADA%20LAZ%20DPU%20DT%20CABANG%20SEMARANG)
  18. Lubis, M., Yaacob, N. I., Omar, Y., & Dahlan, A. A. (2011). Enhancement of zakat distribution management system: Case study in Malaysia, presented at International Management Conference (IMAC 2011), April 2011.
  19. Mburu, P. W. M. (2011). The role of faith based organizations in the delivery of urban services to the poor (doctoral dissertation), retrieved from https://dspace.lboro.ac.uk/dspace-jspui/handle/2134/8391
  21. Modrak, V., Dima, I. C., & Man, M. (2011). Methodical approach to corporate sustainability planning. Polish Journal of Management Studies, 3, 156-166. Retrieved from https://www.researchgate.net/profile/Vladimir_Modrak2/publication/227470656_Methodical_approach_to_corporate_sustainability_planning/links/09e4150db3f266cac6000000/Methodical-approach-to-corporate-sustainability-planning.pdf
  22. Ndiaye, A. (2007). Islamic charities in Switzerland and the practice of zakat. Program for the Study of International Organization (s)-Graduate Institute of International Studies. Retrieved from http://graduateinstitute.ch/files/live/sites/iheid/files/sites/ccdp/shared/Docs/Switzerland_Islamic_Charities.pdf
  23. Nik Hassan, M. H. N. (1987). Zakat in Malaysia - present and future status. Journal of Islamic Economics, 1(1). 47-75. Retrieved from http://www.iium.edu.my/enmjournal/vol1no1.pdf
  24. Noor, A. H. M., Rasool, M. S. A., Yusof, R. M., Ali, S. M., & Rahman, R. A. (2015). Efficiency of Islamic institutions: Empirical evidence of zakat organizations’ performance in Malaysia. Journal of Economics, Business and Management, 3(2), 282-286. Retrieved from http://www.joebm.com/papers/195-W10061.pdf
  25. Nurzaman, M. S. (2011). Zakat and Human Development: An Empirical Analysis on Poverty Alleviation in Jakarta, Indonesia. Paper presented at 8th International Conference on Islamic Economics and Finance. Retrieved from http://www.iefpedia.com/english/wp-content/uploads/2011/12/Mohamead-Nurzaman.pdf
  26. Rahman, A. A., Alias, M. H., & Omar, S. M. N. S. (2012). Zakat institution in Malaysia: Problems and issues. GJAT, 2(1), 35-41. Retrieved from http://www.gjat.my/gjat062012/gjat1220120201.pdf
  27. Rashidah, R. & Awang, R. (2003). "Assessing Business Zakat at Pusat Zakat Selangor: Between Theory and Practice", Journal of Financial Reporting and Accounting, 1 (1), 33 – 48. http://dx.doi.org/10.1108/19852510380000666
  28. Salleh, M. S. (2004). Lokalisasi zakat: Satu cadangan teoritis .In Hailani Muji Tahir, Abdul Ghafar Ismail and Zamzuri Zakaria (Eds.), Prosiding Muzakarah Pakar Zakat, Bangi, Selangor Darul Ehsan: Economic Faculty, Universiti Kebangsaan Malaysia (pp.105-117)
  29. Sarea, A. (2012). Zakat as a Benchmark to Evaluate Economic Growth: An Alternative Approach, International Journal of Business and Social Science, 3 (18), 242-245. Retrieved from http://ijbssnet.com/journals/Vol_3_No_18_Special_Issue_September_2012/28.pdf
  30. Schaeublin, E. & Frazen, O. (2012). Charity under threat? Zakat institutions in the occupied Palestinian territory. Retrieved from Center for Security Studies website: https://www.files.ethz.ch/isn/147785/Zakat-Institutions-in-Occupied-Palestinian-Territory.pdf
  31. Thomas, M. L. (2008). Faith-based organizations and legislative advocacy: A qualitative inquiry. (Order No. 3316861, Virginia Commonwealth University). ProQuest Dissertations and Theses, 293. Retrieved from http://scholarscompass.vcu.edu/cgi/viewcontent.cgi?article=2328&context=etd
  32. Wahab, N. A., & Rahman, A. R. A. (2011). Efficiency of Zakat Institutions and Its Determinants. Paper presented at 8th International Conference On Islamic Economic and Finance. Retrieved from http://www.iefpedia.com/english/wp-content/uploads/2011/12/NORAZLINA_ABD._WAHAB.pdf
  33. Wahid, H., Ahmad, S., & Kader, R. A. (2009). Pengagihan zakat oleh institusi zakat di Malaysia: mengapa masyarakat Islam tidak berpuas hati. Shariah Journal, 17(1), 89-112. Retrieved from http://e-journal.um.edu.my/filebank/published_article/2553/901.pdf
  34. Worldbank (n.d). World development indicators. Retrieved from http://data.worldbank.org/country/Malaysia on June 12, 2015
  35. Yusof, M. I. M. (2010, December). Pengurusan zakat di negeri Selangor: Mengorak langkah meneraju perubahan. Paper presented at Convention USM, Malaysia. Retrieved from http://www.e-zakat.com.my/wp-content/files_flutter/1293695325PaperLZS_KonvensyenUSM2DIS092010.pdf
  36. Yusoff, M. (2011). Zakat expenditure, school enrollment, and economic growth in Malaysia. International Journal of Business and Social Science, 2(6), 175-181. Retrieved from http://ijbssnet.com/journals/Vol._2_No._6;_April_2011/19.pdf