SUSILO, J. Kinerja Layanan Universitas Islam Indonesia Diukur dengan Pendekatan Balanced Scorecard. Unisia, [S. l.], v. 30, n. 64, 2012. DOI: 10.20885/unisia.vol30.iss64.art5. Disponível em: https://journal.uii.ac.id/Unisia/article/view/2673. Acesso em: 4 may. 2024.