HARIYANTI, P.; UTARI, R. Pengaruh Aktivitas Customer Service dan Kepuasan Nasabah terhadap Loyalitas Nasabah Bank Riau Kepri Capem Panam Pekanbaru. Jurnal Komunikasi, [S. l.], v. 8, n. 1, p. 63–78, 2016. Disponível em: https://journal.uii.ac.id/jurnal-komunikasi/article/view/6467. Acesso em: 25 nov. 2024.