ANANDY, K. A.; HASIN, A. Analisis Pengaruh Penerapan Total Quality Management (TQM) terhadap Kinerja Operasional pada The Manglung View & Resto. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, [S. l.], v. 2, n. 1, p. 85–99, 2023. Disponível em: https://journal.uii.ac.id/selma/article/view/27697. Acesso em: 11 oct. 2024.