SAPUTRA, G. T.; HIDAYAT, A. Customer Satisfaction Toward Grab Application in Balikpapan. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, [S. l.], v. 2, n. 4, p. 106–121, 2023. Disponível em: https://journal.uii.ac.id/selma/article/view/29808. Acesso em: 18 may. 2024.