Saputra, Gieska Trisna, and Anas Hidayat. “Customer Satisfaction Toward Grab Application in Balikpapan”. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen 2, no. 4 (October 3, 2023): 106–121. Accessed May 18, 2024. https://journal.uii.ac.id/selma/article/view/29808.