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Abstract
The crisis caused by the Covid-19 made local governments take over public communication in order to deliver accurate information about the pandemic to the public. Taking the case of East Nusa Tenggara (NTT) provincial government, this article focuses on the role of spokesperson to deliver the Covid-19 pandemic information. In this province, the spokesperson was the Head of public relations and protocol bureau of the provincial secretariat of the NTT Province. As a public communicator of the NTT Provincial Government during the pandemic, he has played an important role in communicating information from the government to the public, including information provider and gatherer, government’s media manager for extending pandemic information to the society, and government’s representative.
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Copyright (c) 2023 Fian S. Kotten, Ferly Tanggu Hana, Silvania S.E. Mandaru
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References
- Abu-Akel A, Spitz A, West R (2021) The effect of spokesperson attribution on public health message sharing during the COVID-19 pandemic. PLoS ONE 16(2): e0245100. https://doi.org/ 10.1371/journal.pone.0245100
- -------- (2021) Who Is Listening? Spokesperson Effect on Communicating Social and Physical Distancing Measures During the COVID-19 Pandemic. Front. Psychol. 11:564434. doi: 10.3389/fpsyg.2020.564434
- Cahyati, W., Rachman, R.S., Evert, D.P., Nugraha, I., Dianti, D. (2020). Penggunaan Media dalam Komunikasi Publik Juru Bicara Pemerintah Republik Indonesia Khusus Covid 19 dalam Penyampaian Pesan Kepada Masyarakat Indonesia. Buana Komunikasi, 1(2), 80-91.
- Cutlip, S. M., Center, A. H., & Broom, G. M. (2006). Effective Public Relations. 11th ed. New Jersey: Pearson College Division
- Hardiyansyah. (2015). Komunikasi Pelayanan Publik: Konsep dan Aplikasi. Yogyakarta: Gava Media
- Kongtieng S., Komolsevin R., Punnahitanond R. & Kesaprakorn P. 2019. Effect of Spokesperson Types and The Use of First Person Pronoun in Crisis Communication on Food Organization Reputation and Purchase Intention. Executive Journal, 39(2), 3–19. Retrieved from https://so01.tci-thaijo.org/index.php/executivejournal/article/view/205485
- Lestari, P. (2018). Komunikasi Bencana: Aspek Penting Pengurangan Risiko Bencana. Yogyakarta: PT Kanisius
- Morissan. (2013). Teori Komunikasi: Individu Hingga Massa. Jakarta: Kencana
- Panuju, R. (2018). Pengantar Studi (Ilmu) Komunikasi: Komunikasi Sebagai Kegiatan, Komunikasi Sebagai Ilmu. Jakarta: Prenadamedia Group
- Rifandi, D.A & Irwansyah. (2021). Retorika Juru Bicara Satgas Covid-19 di Platform Youtube. Jurnal Teknologi dan Informasi Bisnis, 3(1), 64-77.
- Salim & Syahrum. (2012). Metodologi Penelitian Kualitatif. Bandung: Citapustaka Media
- Susanto, E. H., Budi, S., Lucinda, Bintoro, A. G., Lestari, P., Chandra, A., Arif, A., Badri, M., Astuti, S. I., Budianto, H., Junaedi, F. (2011). Komunikasi Bencana. Yogyakarta: Aspikom
References
Abu-Akel A, Spitz A, West R (2021) The effect of spokesperson attribution on public health message sharing during the COVID-19 pandemic. PLoS ONE 16(2): e0245100. https://doi.org/ 10.1371/journal.pone.0245100
-------- (2021) Who Is Listening? Spokesperson Effect on Communicating Social and Physical Distancing Measures During the COVID-19 Pandemic. Front. Psychol. 11:564434. doi: 10.3389/fpsyg.2020.564434
Cahyati, W., Rachman, R.S., Evert, D.P., Nugraha, I., Dianti, D. (2020). Penggunaan Media dalam Komunikasi Publik Juru Bicara Pemerintah Republik Indonesia Khusus Covid 19 dalam Penyampaian Pesan Kepada Masyarakat Indonesia. Buana Komunikasi, 1(2), 80-91.
Cutlip, S. M., Center, A. H., & Broom, G. M. (2006). Effective Public Relations. 11th ed. New Jersey: Pearson College Division
Hardiyansyah. (2015). Komunikasi Pelayanan Publik: Konsep dan Aplikasi. Yogyakarta: Gava Media
Kongtieng S., Komolsevin R., Punnahitanond R. & Kesaprakorn P. 2019. Effect of Spokesperson Types and The Use of First Person Pronoun in Crisis Communication on Food Organization Reputation and Purchase Intention. Executive Journal, 39(2), 3–19. Retrieved from https://so01.tci-thaijo.org/index.php/executivejournal/article/view/205485
Lestari, P. (2018). Komunikasi Bencana: Aspek Penting Pengurangan Risiko Bencana. Yogyakarta: PT Kanisius
Morissan. (2013). Teori Komunikasi: Individu Hingga Massa. Jakarta: Kencana
Panuju, R. (2018). Pengantar Studi (Ilmu) Komunikasi: Komunikasi Sebagai Kegiatan, Komunikasi Sebagai Ilmu. Jakarta: Prenadamedia Group
Rifandi, D.A & Irwansyah. (2021). Retorika Juru Bicara Satgas Covid-19 di Platform Youtube. Jurnal Teknologi dan Informasi Bisnis, 3(1), 64-77.
Salim & Syahrum. (2012). Metodologi Penelitian Kualitatif. Bandung: Citapustaka Media
Susanto, E. H., Budi, S., Lucinda, Bintoro, A. G., Lestari, P., Chandra, A., Arif, A., Badri, M., Astuti, S. I., Budianto, H., Junaedi, F. (2011). Komunikasi Bencana. Yogyakarta: Aspikom