Main Article Content
Abstract
Purpose – This study examines how perceived usefulness, perceived ease of use, and Sharia compliance shape trust in blockchain-based mudharabah smart contracts and how trust drives the behavioral intention to adopt them.
Methodology – An online survey of 300 purposively selected Islamic bank customers in Indonesia, screened for familiarity with digital financial services and blockchain, was analyzed using partial least squares structural equation modelling (PLS-SEM), drawing on the technology acceptance model and the Sharia compliance perspective.
Findings – Perceived usefulness (β = 0.707) and Sharia compliance (β = 0.234) significantly increased trust, whereas perceived ease of use did not (β = 0.041; p = 0.069). Trust strongly predicted behavioral intention (β = 0.889) and mediated the effects of perceived usefulness (β = 0.629) and Sharia compliance (β = 0.208), but not perceived ease of use. The model explains 91.9% of the variance in trust and 79.1% in the behavioral intention.
Implications – Adoption depends more on demonstrable functional benefits and visible Sharia governance than on interface simplicity; therefore, Islamic banks and fintech developers should prioritize transparency and auditable Sharia assurance mechanisms in smart contract design.
Originality – Prior Islamic fintech research has treated technology acceptance and Sharia compliance as separate explanations for adoption. This study jointly models them as antecedents of trust in a decentralized contract setting, where automation removes the human intermediary that conventionally guarantees Sharia conformity — a configuration not previously tested on Islamic banking customers.
Keywords
Article Details
Copyright (c) 2026 Refky Fielnanda, Irma Novida, Sri Rahma, Dessy Anggraini, Alwahidin Alwahidin

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References
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- Amnas, M. B., Selvam, M., Raja, M., Santhoshkumar, S., & Parayitam, S. (2023). Understanding the determinants of FinTech adoption: Integrating UTAUT2 with trust theoretic model. Journal of Risk and Financial Management, 16(12), Article 505. https://doi.org/10.3390/jrfm16120505
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- Becker, J.-M., Cheah, J.-H., Gholamzade, R., Ringle, C. M., & Sarstedt, M. (2023). PLS-SEM’s most wanted guidance. International Journal of Contemporary Hospitality Management, 35(1), 321–346. https://doi.org/10.1108/IJCHM-04-2022-0474
- Candra, S., Nuruttarwiyah, F., & Hapsari, I. H. (2020). Revisited the Technology Acceptance Model with E-Trust for peer-to-peer lending in Indonesia (Perspective from Fintech users). International Journal of Technology, 11(4), 710–721. https://doi.org/10.14716/ijtech.v11i4.4032
- Chinnasamy, G., Vinoth, S., & Jain, A. (2024). Revolutionizing finance: A comprehensive analysis of digital banking adoption and impact. International Journal of System Assurance Engineering and Management. https://doi.org/10.1007/s13198-024-02531-4
- Chong, F. H. L. (2021). Enhancing trust through digital Islamic finance and blockchain technology. Qualitative Research in Financial Markets, 13(3), 328–341. https://doi.org/10.1108/QRFM-05-2020-0076
- Cohen, J. (2013). Statistical power analysis for the behavioral sciences (2nd ed.). Routledge. https://doi.org/10.4324/9780203771587
- Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.
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- Irimia-Diéguez, A., Albort-Morant, G., Oliver-Alfonso, M. D., & Ullah, S. (2024). Predicting the intention to use Paytech services by Islamic banking users. International Journal of Islamic and Middle Eastern Finance and Management, 17(1), 1–15. https://doi.org/10.1108/IMEFM-07-2022-0298
- Islam, K. M. A., Hasan, Z., Tawfiq, T. T., Bhuiyan, A. B., & Faisal-E-Alam, Md. (2024). Bank becomes cashless: Determinants of acceptance of mobile banking (fintech) services among banking service users. Banks and Bank Systems, 19(2), 30–39. https://doi.org/10.21511/bbs.19(2).2024.03
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- Jang, H., Han, S. H., & Kim, J. H. (2020). User perspectives on blockchain technology: User-centered evaluation and design strategies for DApps. IEEE Access, 8, 226213–226223. https://doi.org/10.1109/ACCESS.2020.3042822
- Kaakeh, A., Hassan, M. K., & Van Hemmen Almazor, S. F. (2019). Factors affecting customers’ attitude towards Islamic banking in UAE. International Journal of Emerging Markets, 14(4), 668–688. https://doi.org/10.1108/IJOEM-11-2017-0502
- Kadir, K., & Sappaile, B. I. (2019). Development of a metacognition scale in learning mathematics for senior high school students. Pertanika Journal of Social Sciences and Humanities, 27(1), 181–194. http://www.pertanika.upm.edu.my/resources/files/Pertanika%20PAPERS/JSSH%20Vol.%2027%20(1)%20Mar.%202019/JSSH-2559-2017.pdf
- Kanwal, A., Tayyab, M., & Idrees, S. (2023). Exploring the nexus of financial technologies, financial inclusion, and blockchain in Islamic finance within digital transformation. Pakistan Journal of Humanities and Social Sciences, 11(4). https://doi.org/10.52131/pjhss.2023.1104.0675
- Karyani, E., Geraldina, I., Haque, M. G., & Zahir, A. (2024). Intention to adopt a blockchain-based halal certification: Indonesia consumers and regulatory perspective. Journal of Islamic Marketing, 15(7), 1766–1782. https://doi.org/10.1108/JIMA-03-2023-0069
- Khatri, A., Gupta, N., & Parashar, A. (2020). Application of Technology Acceptance Model (TAM) in Fintech services. International Journal of Management, 11(12), 328–336. https://doi.org/10.34218/IJM.11.12.2020.328
- Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607–610. https://doi.org/10.1177/001316447003000308
- Latifa, M. I., & Zakaria, Z. (2020). Factors determine the behavioural intention in adopting the blockchain technology by Malaysian public sector officers. Journal of Advanced Research in Business and Management Studies, 20(1), 34–43. https://doi.org/10.37934/arbms.20.1.3443
- Mardoyan, A., & Sargsyan, H. (2025). The nexus of Fintech, trust and cybersecurity: Strategic pathways for sustainable digital banking competitiveness. International Journal of Advanced Research, 13(11), 630–644. https://doi.org/10.21474/IJAR01/22143
- Martin, T. (2022). A literature review on the Technology Acceptance Model. International Journal of Academic Research in Business and Social Sciences, 12(11), 2859–2884. https://doi.org/10.6007/IJARBSS/v12-i11/14115
- Miah, M. D. I., Ali, R., & Sari, N. M. (2023). Challenges and solutions for Mudarabah as the prime investment tool of Islamic financing: A literature review. International Journal of Research and Innovation in Social Science, 7(9), 2168–2185. https://doi.org/10.47772/IJRISS.2023.71077
- Naysary, B., Salleh, M. C. M., & Abdullah, N. I. (2020). A comprehensive appraisal of Sharīʿah governance practices in Malaysian Islamic banks. ISRA International Journal of Islamic Finance, 12(3), 381–400. https://doi.org/10.1108/IJIF-09-2018-0104
- Oladapo, I. A., Hamoudah, M. M., Alam, Md. M., Olaopa, O. R., & Muda, R. (2022). Customers’ perceptions of FinTech adaptability in the Islamic banking sector: Comparative study on Malaysia and Saudi Arabia. Journal of Modelling in Management, 17(4), 1241–1261. https://doi.org/10.1108/JM2-10-2020-0256
- Sadek, D. M., Omar, A. A. I., Bakar, A. Y. A., Taher, M. S. I. M., Abdullah, S. R., Bakar, S. A., Fazial, F., & Hamid, M. S. A. (2025). Sharia-compliant innovation: Mapping the convergence of Fintech and Islamic banking through a Scopus-based review. International Journal of Research and Innovation in Social Science, 9(9), 3162–3176. https://doi.org/10.47772/IJRISS.2025.909000268
- Sholevar, M., & Bachmann, R. (2025). Patterns of trust in financial services: Critical factors and gender differences. Journal of Financial Services Marketing, 30(2), Article 10. https://doi.org/10.1057/s41264-025-00303-0
- Thong, M. S. (2025). Blockchain toolkit for Islamic financial services. In M. S. Thong, Blockchain for financial governance in Malaysia and Singapore (pp. 83–138). Springer Nature Singapore. https://doi.org/10.1007/978-981-96-1281-9_3
- Unal, I. M., & Aysan, A. F. (2022). Fintech, digitalization, and blockchain in Islamic finance: Retrospective investigation. FinTech, 1(4), 388–398. https://doi.org/10.3390/fintech1040029
- Uula, M. M. (2025). Smart contracts and the Islamic finance industry. Journal of Islamic Economics Literatures, 6(1). https://doi.org/10.58968/jiel.v6i1.631
- Warninda, T. D., Ekaputra, I. A., & Rokhim, R. (2019). Do mudarabah and musharakah financing impact Islamic bank credit risk differently? Research in International Business and Finance, 49, 166–175. https://doi.org/10.1016/j.ribaf.2019.03.002
- Yafiz, M., Harahap, I., Marliyah, & Batubara, C. (2019). Customers’ perception of the use of Arabic terminology in Sharia banking products. KnE Social Sciences, 111–125. https://doi.org/10.18502/kss.v3i19.4881
- Yan, H., & Yang, Z. (2015). Examining mobile payment user adoption from the perspective of trust. International Journal of U- and E-Service, Science and Technology, 8(1), 117–130. https://doi.org/10.14257/ijunesst.2015.8.1.11
- Yustiardhi, A. F., Diniyya, A. A., Faiz, F. A. A., Subri, N. S., & Kurnia, Z. N. (2020). Issues and challenges of the application of Mudarabah and Musharakah in Islamic bank financing products. Journal of Islamic Finance, 9(2), 26–41. https://doi.org/10.31436/jif.v9i2.482
References
Adegbite, A. (2024). The role of blockchain technology in enhancing financial inclusion. IOSR Journal of Economics and Finance, 15(5), 19–28. https://doi.org/10.9790/5933-1505071928
Ali, M., Raza, S. A., Khamis, B., Puah, C. H., & Amin, H. (2021). How perceived risk, benefit and trust determine user Fintech adoption: A new dimension for Islamic finance. Foresight, 23(4), 403–420. https://doi.org/10.1108/FS-09-2020-0095
AlRashdan, M. T., AlJabali, A. M. A., Alqudah, M. M. A., Jarah, B. A. F., & Alzoubi, M. E. M. (2025). The impact of financial technology applications on the expansion of Islamic banking services in Jordan. Perinatal Journal, 33(1). https://doi.org/10.57239/prn.25.03310035
Alsadi, N. (2025). The convergence of blockchain technology and Islamic economics: Decentralized solutions for Sharia-compliant finance (Version 1). arXiv. https://doi.org/10.48550/ARXIV.2501.02263
Amnas, M. B., Selvam, M., Raja, M., Santhoshkumar, S., & Parayitam, S. (2023). Understanding the determinants of FinTech adoption: Integrating UTAUT2 with trust theoretic model. Journal of Risk and Financial Management, 16(12), Article 505. https://doi.org/10.3390/jrfm16120505
Ashurov, S., & Othman, A. H. A. (2019). The effects of trust mediator and education level moderator on adoption of Islamic banking system in Tajikistan. Russian Journal of Economics, 5(3), 277–296. https://doi.org/10.32609/j.ruje.5.33497
Becker, J.-M., Cheah, J.-H., Gholamzade, R., Ringle, C. M., & Sarstedt, M. (2023). PLS-SEM’s most wanted guidance. International Journal of Contemporary Hospitality Management, 35(1), 321–346. https://doi.org/10.1108/IJCHM-04-2022-0474
Candra, S., Nuruttarwiyah, F., & Hapsari, I. H. (2020). Revisited the Technology Acceptance Model with E-Trust for peer-to-peer lending in Indonesia (Perspective from Fintech users). International Journal of Technology, 11(4), 710–721. https://doi.org/10.14716/ijtech.v11i4.4032
Chinnasamy, G., Vinoth, S., & Jain, A. (2024). Revolutionizing finance: A comprehensive analysis of digital banking adoption and impact. International Journal of System Assurance Engineering and Management. https://doi.org/10.1007/s13198-024-02531-4
Chong, F. H. L. (2021). Enhancing trust through digital Islamic finance and blockchain technology. Qualitative Research in Financial Markets, 13(3), 328–341. https://doi.org/10.1108/QRFM-05-2020-0076
Cohen, J. (2013). Statistical power analysis for the behavioral sciences (2nd ed.). Routledge. https://doi.org/10.4324/9780203771587
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.
Delle Foglie, A., Panetta, I. C., Boukrami, E., & Vento, G. (2021). The impact of the blockchain technology on the global Sukuk industry: Smart contracts and asset tokenisation. Technology Analysis & Strategic Management, 37(4), 417–431. https://doi.org/10.1080/09537325.2021.1939000
Duryadi. (2021). Metode penelitian ilmiah: Metode penelitian empiris model path analysis dan analisis SmartPLS. Penerbit Yayasan Prima Agus Teknik. https://penerbit.stekom.ac.id/index.php/yayasanpat/article/view/283/309
Elamin, M. O. I. (2023). Advancing ethical and sustainable economy: Islamic finance solutions for environmental, social, & economic challenges in the digital age. International Journal of Membrane Science and Technology, 10(5), 408–429. https://doi.org/10.15379/ijmst.v10i5.2515
Emini, A., Budić, H., & Volarević, H. (2025). Consumer trust and adoption of digital payment systems in emerging markets. Business Systems Research Journal. https://doi.org/10.2478/bsrj-2026-0001
Firmansyah, E. A., & Harsanto, B. (2022). Islamic Fintech research: Systematic review using mainstream databases. ETIKONOMI, 21(2), 355–368. https://doi.org/10.15408/etk.v21i2.24602
Gharaibeh, M. K. (2024). Determinants affecting the intention to adopt financial technology. International Journal of Data and Network Science, 8(4), 2087–2096. https://doi.org/10.5267/j.ijdns.2024.6.022
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer International Publishing. https://doi.org/10.1007/978-3-030-80519-7
Hassan, Md. S., Islam, Md. A., Yusof, M. F. B., Nasir, H., & Huda, N. (2023). Investigating the determinants of Islamic mobile FinTech service acceptance: A modified UTAUT2 approach. Risks, 11(2), Article 40. https://doi.org/10.3390/risks11020040
Irimia-Diéguez, A., Albort-Morant, G., Oliver-Alfonso, M. D., & Ullah, S. (2024). Predicting the intention to use Paytech services by Islamic banking users. International Journal of Islamic and Middle Eastern Finance and Management, 17(1), 1–15. https://doi.org/10.1108/IMEFM-07-2022-0298
Islam, K. M. A., Hasan, Z., Tawfiq, T. T., Bhuiyan, A. B., & Faisal-E-Alam, Md. (2024). Bank becomes cashless: Determinants of acceptance of mobile banking (fintech) services among banking service users. Banks and Bank Systems, 19(2), 30–39. https://doi.org/10.21511/bbs.19(2).2024.03
Izzatillayev, A., Khamdamov, S. J., Usmanov, A., Mamadiyarov, Z., Zakharova, I., Rashidov, S., & Shodiev, O. (2024). The impact of blockchain technology on financial services and digital transactions. Proceedings of the 8th International Conference on Future Networks & Distributed Systems, 509–514. https://doi.org/10.1145/3726122.3726195
Jang, H., Han, S. H., & Kim, J. H. (2020). User perspectives on blockchain technology: User-centered evaluation and design strategies for DApps. IEEE Access, 8, 226213–226223. https://doi.org/10.1109/ACCESS.2020.3042822
Kaakeh, A., Hassan, M. K., & Van Hemmen Almazor, S. F. (2019). Factors affecting customers’ attitude towards Islamic banking in UAE. International Journal of Emerging Markets, 14(4), 668–688. https://doi.org/10.1108/IJOEM-11-2017-0502
Kadir, K., & Sappaile, B. I. (2019). Development of a metacognition scale in learning mathematics for senior high school students. Pertanika Journal of Social Sciences and Humanities, 27(1), 181–194. http://www.pertanika.upm.edu.my/resources/files/Pertanika%20PAPERS/JSSH%20Vol.%2027%20(1)%20Mar.%202019/JSSH-2559-2017.pdf
Kanwal, A., Tayyab, M., & Idrees, S. (2023). Exploring the nexus of financial technologies, financial inclusion, and blockchain in Islamic finance within digital transformation. Pakistan Journal of Humanities and Social Sciences, 11(4). https://doi.org/10.52131/pjhss.2023.1104.0675
Karyani, E., Geraldina, I., Haque, M. G., & Zahir, A. (2024). Intention to adopt a blockchain-based halal certification: Indonesia consumers and regulatory perspective. Journal of Islamic Marketing, 15(7), 1766–1782. https://doi.org/10.1108/JIMA-03-2023-0069
Khatri, A., Gupta, N., & Parashar, A. (2020). Application of Technology Acceptance Model (TAM) in Fintech services. International Journal of Management, 11(12), 328–336. https://doi.org/10.34218/IJM.11.12.2020.328
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607–610. https://doi.org/10.1177/001316447003000308
Latifa, M. I., & Zakaria, Z. (2020). Factors determine the behavioural intention in adopting the blockchain technology by Malaysian public sector officers. Journal of Advanced Research in Business and Management Studies, 20(1), 34–43. https://doi.org/10.37934/arbms.20.1.3443
Mardoyan, A., & Sargsyan, H. (2025). The nexus of Fintech, trust and cybersecurity: Strategic pathways for sustainable digital banking competitiveness. International Journal of Advanced Research, 13(11), 630–644. https://doi.org/10.21474/IJAR01/22143
Martin, T. (2022). A literature review on the Technology Acceptance Model. International Journal of Academic Research in Business and Social Sciences, 12(11), 2859–2884. https://doi.org/10.6007/IJARBSS/v12-i11/14115
Miah, M. D. I., Ali, R., & Sari, N. M. (2023). Challenges and solutions for Mudarabah as the prime investment tool of Islamic financing: A literature review. International Journal of Research and Innovation in Social Science, 7(9), 2168–2185. https://doi.org/10.47772/IJRISS.2023.71077
Naysary, B., Salleh, M. C. M., & Abdullah, N. I. (2020). A comprehensive appraisal of Sharīʿah governance practices in Malaysian Islamic banks. ISRA International Journal of Islamic Finance, 12(3), 381–400. https://doi.org/10.1108/IJIF-09-2018-0104
Oladapo, I. A., Hamoudah, M. M., Alam, Md. M., Olaopa, O. R., & Muda, R. (2022). Customers’ perceptions of FinTech adaptability in the Islamic banking sector: Comparative study on Malaysia and Saudi Arabia. Journal of Modelling in Management, 17(4), 1241–1261. https://doi.org/10.1108/JM2-10-2020-0256
Sadek, D. M., Omar, A. A. I., Bakar, A. Y. A., Taher, M. S. I. M., Abdullah, S. R., Bakar, S. A., Fazial, F., & Hamid, M. S. A. (2025). Sharia-compliant innovation: Mapping the convergence of Fintech and Islamic banking through a Scopus-based review. International Journal of Research and Innovation in Social Science, 9(9), 3162–3176. https://doi.org/10.47772/IJRISS.2025.909000268
Sholevar, M., & Bachmann, R. (2025). Patterns of trust in financial services: Critical factors and gender differences. Journal of Financial Services Marketing, 30(2), Article 10. https://doi.org/10.1057/s41264-025-00303-0
Thong, M. S. (2025). Blockchain toolkit for Islamic financial services. In M. S. Thong, Blockchain for financial governance in Malaysia and Singapore (pp. 83–138). Springer Nature Singapore. https://doi.org/10.1007/978-981-96-1281-9_3
Unal, I. M., & Aysan, A. F. (2022). Fintech, digitalization, and blockchain in Islamic finance: Retrospective investigation. FinTech, 1(4), 388–398. https://doi.org/10.3390/fintech1040029
Uula, M. M. (2025). Smart contracts and the Islamic finance industry. Journal of Islamic Economics Literatures, 6(1). https://doi.org/10.58968/jiel.v6i1.631
Warninda, T. D., Ekaputra, I. A., & Rokhim, R. (2019). Do mudarabah and musharakah financing impact Islamic bank credit risk differently? Research in International Business and Finance, 49, 166–175. https://doi.org/10.1016/j.ribaf.2019.03.002
Yafiz, M., Harahap, I., Marliyah, & Batubara, C. (2019). Customers’ perception of the use of Arabic terminology in Sharia banking products. KnE Social Sciences, 111–125. https://doi.org/10.18502/kss.v3i19.4881
Yan, H., & Yang, Z. (2015). Examining mobile payment user adoption from the perspective of trust. International Journal of U- and E-Service, Science and Technology, 8(1), 117–130. https://doi.org/10.14257/ijunesst.2015.8.1.11
Yustiardhi, A. F., Diniyya, A. A., Faiz, F. A. A., Subri, N. S., & Kurnia, Z. N. (2020). Issues and challenges of the application of Mudarabah and Musharakah in Islamic bank financing products. Journal of Islamic Finance, 9(2), 26–41. https://doi.org/10.31436/jif.v9i2.482