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Abstract
This study aims to analyze the relationship between brand love and brand loyalty of consumers of halal products in Central Java. The data were collected from 359 consumers of halal products. The SEM-PLS analysis was used to study the relationship between variables. All the proposed hypotheses were positively significant, except religiosity, which has not moderated the relationship between Brand Love and Brand Loyalty. This study confirms that brand love is significantly affected by brand trust, brand image, and brand experience. Also, Brand Love has a positive effect on Brand Loyalty. This study has contributed by exploring the intensity of brand love and its effect on Brand Loyalty in the halal product in Central Java, Indonesia. In addition, in terms of achieving brand image, which is the highest antecedent of love for the brand, it can be a consideration for marketers who offer halal products to potential consumers. Besides, that will also add to the existing knowledge about consumer-brand relationships in Central Java, Indonesia.
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Copyright (c) 2022 Rola Nurul Fajria, Siti Hasanah, Suryani Sri Lestari, Sam'ani
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References
Awan, Hayat M., Ahmad Nabeel Siddiquei, and Zeeshan Haider. 2015. “Factors Affecting Halal Purchase Intention – Evidence from Pakistan’s Halal Food Sector.” Management Research Review 38(6):640–60.
Borzooei, Mahdi, and Maryam Asgari. 2013. “Halal Branding and Purchase Intention : A Brand Personality Appeal Perspective.” International Journal of Business and Management Invention 2(8):23–27.
Brakus, J. Josko, Bernd H. Schmitt, and Lia Zarantonello. 2009. “Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?” Journal of Marketing 73(3):52–68.
Briliana, Vita, and Nurwanti Mursito. 2017. “Exploring Antecedents and Consequences of Indonesian Muslim Youths’ Attitude towards Halal Cosmetic Products: A Case Study in Jakarta.” Asia Pacific Management Review 22(4):176–84.
Carroll, Barbara A., and Aaron C. Ahuvia. 2006. “Some Antecedents and Outcomes of Brand Love.” Marketing Letters 17(2):79–89.
Chaudhuri, Arjun, and Morris B. Holbrook. 2001. “The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty.” Journal of Marketing 65(2):81–93.
DinarStandard, Dubai Capital of the Islamic Economy. 2020. State of the Global Islamic Economy Report 2020/2021.
Fornell, Claes, and David F. Larcker. 1981. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.” Journal of Marketing Research 18(1):39–50.
Hair, Joe F., Jeffrey Joe Risher, Marko Sarstedt, and Christian M. Ringle. 2019. “The Results of PLS-SEM Article Information.” European Business Review 31(1):2–24.
Huang, Chao Chin. 2017. “The Impacts of Brand Experiences on Brand Loyalty: Mediators of Brand Love and Trust.” Management Decision 55(5):915–34.
Humas Provinsi Jawa Tengah. 2019. “Pemprov Dorong Sertifikasi Halal Produk UMKM Jawa Tengah.” Humas Provinsi Jawa Tengah. Retrieved (https://humas.jatengprov.go.id/detail_berita_gubernur?id=2758).
Joshi, Richa, and Prerna Garg. 2020. “Assessing Brand Love, Brand Sacredness and Brand Fidelity towards Halal Brands.” Journal of Islamic Marketing.
Khan, Mahroo, Arsalan Najmi, Waqar Ahmed, and Ameenullah Aman. 2019. “The Role of Consumer Willingness to Pay for Halal Certification in Pakistan.” Journal of Islamic Marketing 10(4):1230–44.
Kock, Ned. 2014. “One-Tailed or Two-Tailed P Values in PLS-SEM ? One-Tailed or Two-Tailed P Values in PLS-SEM ? ScriptWarp Systems .” International Journal of E-Collaboration 11(December):1–7.
Kotler, Philip, and Gary Armstrong. 2012. Principles of Marketing. New Jersey: Prentice Hall.
Mukhtar, Arshia, Muhammad Mohsin Butt, Arshia Mukhtar, and Muhammad Mohsin Butt. 2012. “Religiosity Intention to Choose Halal Products : The Role of Religiosity.”
Oliver, Richard L. 1999. “Whence Consumer Loyalty ?” Journal of Marketing 63(Special Issue 1999):33–44.
Souiden, Nizar, and Marzouki Rani. 2015. “Consumer Attitudes and Purchase Intentions toward Islamic Banks: The Influence of Religiosity.” International Journal of Bank Marketing 33(2):143–61.
Suhartanto, Dwi, and Muhammad Muflih. 2019. “Loyalty Formation toward Halal Food Integrating the Quality – Loyalty Model and The.”
Talib, Mohamed Syazwan Ab, Siti Salwa Md. Sawari, Abu Bakar Abdul Hamid, and Ai Chin Thoo. 2016. “Emerging Halal Food Market: An Institutional Theory of Halal Certificate Implementation.” Management Research Review 39(9):1–13.
Tang, Gui, and Dong Li. 2015. “Is There a Relation between Religiosity and Customer Loyalty in the Chinese Context?” International Journal of Consumer Studies 39(6):639–47.
References
Awan, Hayat M., Ahmad Nabeel Siddiquei, and Zeeshan Haider. 2015. “Factors Affecting Halal Purchase Intention – Evidence from Pakistan’s Halal Food Sector.” Management Research Review 38(6):640–60.
Borzooei, Mahdi, and Maryam Asgari. 2013. “Halal Branding and Purchase Intention : A Brand Personality Appeal Perspective.” International Journal of Business and Management Invention 2(8):23–27.
Brakus, J. Josko, Bernd H. Schmitt, and Lia Zarantonello. 2009. “Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?” Journal of Marketing 73(3):52–68.
Briliana, Vita, and Nurwanti Mursito. 2017. “Exploring Antecedents and Consequences of Indonesian Muslim Youths’ Attitude towards Halal Cosmetic Products: A Case Study in Jakarta.” Asia Pacific Management Review 22(4):176–84.
Carroll, Barbara A., and Aaron C. Ahuvia. 2006. “Some Antecedents and Outcomes of Brand Love.” Marketing Letters 17(2):79–89.
Chaudhuri, Arjun, and Morris B. Holbrook. 2001. “The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty.” Journal of Marketing 65(2):81–93.
DinarStandard, Dubai Capital of the Islamic Economy. 2020. State of the Global Islamic Economy Report 2020/2021.
Fornell, Claes, and David F. Larcker. 1981. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.” Journal of Marketing Research 18(1):39–50.
Hair, Joe F., Jeffrey Joe Risher, Marko Sarstedt, and Christian M. Ringle. 2019. “The Results of PLS-SEM Article Information.” European Business Review 31(1):2–24.
Huang, Chao Chin. 2017. “The Impacts of Brand Experiences on Brand Loyalty: Mediators of Brand Love and Trust.” Management Decision 55(5):915–34.
Humas Provinsi Jawa Tengah. 2019. “Pemprov Dorong Sertifikasi Halal Produk UMKM Jawa Tengah.” Humas Provinsi Jawa Tengah. Retrieved (https://humas.jatengprov.go.id/detail_berita_gubernur?id=2758).
Joshi, Richa, and Prerna Garg. 2020. “Assessing Brand Love, Brand Sacredness and Brand Fidelity towards Halal Brands.” Journal of Islamic Marketing.
Khan, Mahroo, Arsalan Najmi, Waqar Ahmed, and Ameenullah Aman. 2019. “The Role of Consumer Willingness to Pay for Halal Certification in Pakistan.” Journal of Islamic Marketing 10(4):1230–44.
Kock, Ned. 2014. “One-Tailed or Two-Tailed P Values in PLS-SEM ? One-Tailed or Two-Tailed P Values in PLS-SEM ? ScriptWarp Systems .” International Journal of E-Collaboration 11(December):1–7.
Kotler, Philip, and Gary Armstrong. 2012. Principles of Marketing. New Jersey: Prentice Hall.
Mukhtar, Arshia, Muhammad Mohsin Butt, Arshia Mukhtar, and Muhammad Mohsin Butt. 2012. “Religiosity Intention to Choose Halal Products : The Role of Religiosity.”
Oliver, Richard L. 1999. “Whence Consumer Loyalty ?” Journal of Marketing 63(Special Issue 1999):33–44.
Souiden, Nizar, and Marzouki Rani. 2015. “Consumer Attitudes and Purchase Intentions toward Islamic Banks: The Influence of Religiosity.” International Journal of Bank Marketing 33(2):143–61.
Suhartanto, Dwi, and Muhammad Muflih. 2019. “Loyalty Formation toward Halal Food Integrating the Quality – Loyalty Model and The.”
Talib, Mohamed Syazwan Ab, Siti Salwa Md. Sawari, Abu Bakar Abdul Hamid, and Ai Chin Thoo. 2016. “Emerging Halal Food Market: An Institutional Theory of Halal Certificate Implementation.” Management Research Review 39(9):1–13.
Tang, Gui, and Dong Li. 2015. “Is There a Relation between Religiosity and Customer Loyalty in the Chinese Context?” International Journal of Consumer Studies 39(6):639–47.