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Abstract
Work problems for millennial employees are currently increasingly complex. The values embraced by the millennial generation in working tend to conflict with organizational citizenship behavior. This research aims to create and evaluate a theoretical framework that elucidates the impact of organizational climate on the organizational citizenship behavior of millennial workers, using work-life balance as a moderator. The study involved 384 individuals who are millennial employees working in Indonesia. The study employed purposive quota sampling as the sampling technique. The data was gathered using the organizational climate scale, the organizational citizenship behavior scale, and the work-life balance scale. This research employs a quantitative methodology, utilizing data analysis via a structural equation model (SEM), specifically through partial least squares path modeling (PLS-SEM). The findings derived from the analysis reveal that the proposed model concerning the influence of organizational climate on organizational citizenship behavior, with work-life balance serving as a moderating variable, aligns with empirical evidence. Organizational climate exerts a positive and highly significant impact on organizational citizenship behavior, while work-life balance similarly demonstrates a positive and substantially significant effect on organizational citizenship behavior. Furthermore, work-life balance is shown to effectively moderate the relationship between organizational climate and the organizational citizenship behavior of millennial employees. The implications of this research suggest that this model may serve as a valuable reference and can be implemented to address the challenges associated with organizational citizenship behavior among employees, particularly within the millennial generation.
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Copyright (c) 2025 Anggie Liliana , Fatwa Tentama
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