Main Article Content
Abstract
Purpose – This study aims to analyze the role of digital zakat management based on the BAZNAS Management Information System (Sistem Informasi Manajemen BAZNAS, SIMBA) application in strengthening good governance practices at the BAZNAS Muara Enim Regency.
Methodology – This research uses a qualitative approach with a case study method. Data collection techniques included in-depth interviews, observations, and documentation. Data analysis was descriptive-analytical, using a good governance perspective that emphasizes the principles of transparency, accountability, and responsiveness.
Findings – The research results show that the implementation of SIMBA not only functions as an internal administrative and managerial instrument but also serves as a technology-based public governance mechanism. SIMBA contributes to increasing transparency through information disclosure and a digital reporting system, enhancing accountability through integrated and accountable zakat data recording and management, and encouraging the responsiveness of services that are fast and efficient in responding to public information needs and requests. However, SIMBA implementation still faces limitations, particularly related to human resource capacity and digital literacy among service users.
Implications – This research can serve as a reference for zakat institutions by expanding the study of digital-based management from a good governance perspective.
Originality – The research can make a practical contribution to zakat management institutions by optimizing the use of digital systems as an instrument for strengthening governance and improving the quality of public services.
Keywords
Article Details
Copyright (c) 2026 Febriansyah Febriansyah, Rizqi Handayani, Yusuf Rahman, Maswani Maswani

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References
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- Fisher, J., Stutzman, H., Vedoveto, M., Delgado, D., Rivero, R., Quertehuari Dariquebe, W., Seclén Contreras, L., Souto, T., Harden, A., & Rhee, S. (2020). Collaborative governance and conflict management: Lessons learned and good practices from a case study in the Amazon Basin. Society and Natural Resources, 33(4), 538–553. https://doi.org/10.1080/08941920.2019.1620389 DOI: https://doi.org/10.1080/08941920.2019.1620389
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- Kailani, N., & Slama, M. (2020). Accelerating Islamic charities in Indonesia: Zakat, sedekah and the immediacy of social media. South East Asia Research, 28(1), 70–86. https://doi.org/10.1080/0967828X.2019.1691939 DOI: https://doi.org/10.1080/0967828X.2019.1691939
- Meyer, D. F. (2018). Predictors of good governance and effective government management: The case of Poland. Polish Journal of Management Studies, 18(1), 206–217. https://doi.org/10.17512/pjms.2018.18.1.16 DOI: https://doi.org/10.17512/pjms.2018.18.1.16
- Mikail, S. A., Kasri, N. S., Elatrash, S. R., & Adewale, A. A. (2018). Framework for financial hardship indebtedness management in abandoned housing projects in Malaysia. ISRA International Journal of Islamic Finance, 10(1), 102–110. https://doi.org/10.1108/ijif-03-2018-0027 DOI: https://doi.org/10.1108/IJIF-03-2018-0027
- Miles, M. B., & Huberman, A. M. (1984). Drawing valid meaning from qualitative data: Toward a shared craft. Educational researcher, 13(5), 20-30. https://www.jstor.org/stable/1174243 DOI: https://doi.org/10.3102/0013189X013005020
- Nawawi, K., & Maudy, W. A. (2019.). Pengaruh implementasi sistem informasi manajemen Zakat BAZNAS (SIMBA) terhadap pengelolaan zakat Kota Bogor. Jurnal Ekonomi Islam. http://journal.uhamka.ac.id/index.php/jei
- Nuriyah, A., & Fakhri, U. N. (2022). Designing of digital-based Islamic social finance model through role of mosque. Jurnal Ekonomi & Keuangan Islam, 8(1), 77–93. https://doi.org/10.20885/jeki.vol8.iss1.art6 DOI: https://doi.org/10.20885/jeki.vol8.iss1.art6
- Omri, A., & Bel Hadj, T. (2020). Foreign investment and air pollution: Do good governance and technological innovation matter? Environmental Research, 185, 109469. https://doi.org/10.1016/j.envres.2020.109469 DOI: https://doi.org/10.1016/j.envres.2020.109469
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- Qoyum, A., Sakti, M. R. P., Thaker, H. M. T., & AlHashfi, R. U. (2022). Does the Islamic label indicate good environmental, social, and governance (ESG) performance? Evidence from Sharia-compliant firms in Indonesia and Malaysia. Borsa Istanbul Review, 22(2), 306–320. https://doi.org/10.1016/j.bir.2021.06.001 DOI: https://doi.org/10.1016/j.bir.2021.06.001
- Ridho, H., Sodiqin, A., & Mujib, A. (2025). The evolution of Islamic philanthropy in Indonesia’s digital age (2016–2023). Al-Ahkam, 35(1), 31–58. https://doi.org/10.21580/AHKAM.2025.35.1.23721 DOI: https://doi.org/10.21580/ahkam.2025.35.1.23721
- Sa’adah, M., & Hasanah, U. (2021). The common goals of BAZNAS’ zakat and Sustainable Development Goals (SDGs) according to Maqasid al-Sharia perspective. Al-Ihkam: Jurnal Hukum dan Pranata Sosial, 16(2), 302–326. https://doi.org/10.19105/AL-LHKAM.V16I2.4990 DOI: https://doi.org/10.19105/al-lhkam.v16i2.4990
- Sawmar, A. A., & Mohammed, M. O. (2021). Enhancing zakat compliance through good governance: A conceptual framework. ISRA International Journal of Islamic Finance, 13(1), 136–154. https://doi.org/10.1108/IJIF-10-2018-0116 DOI: https://doi.org/10.1108/IJIF-10-2018-0116
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- Sukardi, D., Hafizd, J. Z., Muamar, A., Hamamah, F., Royani, E., & Sobirov, B. (2024). Digital transformation of cooperative legal entities in Indonesia. Al-Risalah: Forum Kajian Hukum dan Sosial Kemasyarakatan, 24(2), 68–86. https://doi.org/10.30631/alrisalah.v24i2.1563 DOI: https://doi.org/10.30631/alrisalah.v24i2.1563
- Sudarsono, H., Nugrohowati, R. N. I., & Tumewang, Y. K. (2021). The effect of zakat institution system and government support on intention to pay zakat: knowledge as a moderating variable. Equilibrium: Jurnal Ekonomi Syariah, 9(2), 253-274. http://dx.doi.org/10.21043/equilibrium.v9i2.11605 DOI: https://doi.org/10.21043/equilibrium.v9i2.11605
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- Syam, N., Said, Z., & Haq, I. (2025). Efektivitas penerapan Sistem Informasi Manajemen BAZNAS (SIMBA) terhadap peningkatan good corporate governance. PARADOKS: Jurnal Ilmu Ekonomi, 8(3). https://jurnal.feb-umi.id/index.php/PARADOKS/article/view/1496/1092
- Tjahjadi, B., Soewarno, N., & Mustikaningtiyas, F. (2021). Good corporate governance and corporate sustainability performance in Indonesia: A triple bottom line approach. Heliyon, 7(3), e06453. https://doi.org/10.1016/j.heliyon.2021.e06453 DOI: https://doi.org/10.1016/j.heliyon.2021.e06453
- Triantoro, D. A., Wahyuni, T., & Purna, F. P. (2021). Digital philanthropy: The practice of giving among middle to upper-class Muslim in Indonesia and soft capitalism. Qudus International Journal of Islamic Studies, 9(2), 315–350. https://doi.org/10.21043/qijis.v9i2.7814 DOI: https://doi.org/10.21043/qijis.v9i2.7814
References
Androniceanu, A. (2021). Transparency in public administration as a challenge for a good democratic governance. Administratie Si Management Public, 2021(36), 149–164. https://doi.org/10.24818/AMP/2021.36-09 DOI: https://doi.org/10.24818/amp/2021.36-09
Armstrong, E. (2005). Integrity, transparency and accountability in public administration: Recent trends, regional and international developments and emerging issues. United Nations. https://insightsonindia.com/wp-content/uploads/2013/09/integrity-transparency-un.pdf
Azizah, A. T. G. N., Abdulahanaa, & Yamin, M. (2024). Efektivitas Sistem Informasi Manajemen BAZNAS (SIMBA) dalam penyusunan laporan keuangan di wilayah Bone Soppeng Wajo (BOSOWA) Sulawesi Selatan. AN NUR: Jurnal Studi Islam, 16(1), 549–574. https://doi.org/10.37252/annur.v14i1.197 DOI: https://doi.org/10.37252/annur.v14i1.197
BAZNAS Muara Enim. (2026). Profil singkat BAZNAS Kabupaten Muara Enim. https://web.whatsapp.com/163a91de-d0c7-4ed5-a1e6-da3f1f7db2b4
Beshi, T. D., & Kaur, R. (2020). Public trust in local government: Explaining the role of good governance practices. Public Organization Review, 20(2), 337–350. https://doi.org/10.1007/s11115-019-00444-6 DOI: https://doi.org/10.1007/s11115-019-00444-6
Brillantes, A. B., & Fernandez, M. T. (2011). Restoring trust and building integrity in government: Issues and concerns in the Philippines and areas for reform. International Public Management Review, 12(2). https://ncpag.upd.edu.ph/wp-content/uploads/2014/03/Brillantes-Fernandes_IPMR_Volume-12_Issue-2.pdf
Cheema, G. S. (2010). Building trust in government: Innovations in governance reform in Asia (G. S. Cheema & V. Popovski, Eds.; pp. 1–21). United Nations University Press. https://scispace.com/pdf/building-trust-in-government-innovations-in-governance-1hleq6hpkb.pdf
Creswell, J. W. (2009). Research design qualitative, quantitative, and mixed methods approaches. https://www.ucg.ac.me/skladiste/blog_609332/objava_105202/fajlovi/Creswell.pdf
Fauzia, A. (2013). Faith and the state: A history of Islamic philanthropy in Indonesia. Brill. DOI: https://doi.org/10.1163/9789004249202
Fauzia, A. (2017). Islamic philanthropy in Indonesia: Modernization, Islamization, and social justice. Austrian Journal of South-East Asian Studies, 10(2), 223–236. https://doi.org/10.14764/10.ASEAS-2017.2-6
Fisher, J., Stutzman, H., Vedoveto, M., Delgado, D., Rivero, R., Quertehuari Dariquebe, W., Seclén Contreras, L., Souto, T., Harden, A., & Rhee, S. (2020). Collaborative governance and conflict management: Lessons learned and good practices from a case study in the Amazon Basin. Society and Natural Resources, 33(4), 538–553. https://doi.org/10.1080/08941920.2019.1620389 DOI: https://doi.org/10.1080/08941920.2019.1620389
Gadekallu, T. R., Huynh-The, T., Wang, W., Yenduri, G., Ranaweera, P., Pham, Q.-V., da Costa, D. B., & Liyanage, M. (2022). Blockchain for the Metaverse: A review. arXiv. http://arxiv.org/abs/2203.09738
Hardi, E. A., Masnidar, M., & Anita, E. (2022). Philanthropy and sustainable compassion: An evidence of charity activism in alumni association of Islamic boarding school. INFERENSI: Jurnal Penelitian Sosial Keagamaan, 15(2), 337–360. https://doi.org/10.18326/infsl3.v15i2.337-360 DOI: https://doi.org/10.18326/infsl3.v15i2.337-360
Huda, E, N., Tohirin, A., & Luqmana, M. A. A. (2023). A bibliometric analysis of Islamic philanthropy. Journal of Islamic Economic and Business Research, 3(1), 97–124. https://doi.org/10.18196/jiebr.v3i1.109 DOI: https://doi.org/10.18196/jiebr.v3i1.109
Iqbal, M. M. (2015). Inclusive growth with zakat. The Pakistan Development Review, 54(4), 857–866. https://file.pide.org.pk/pdfpdr/2015/997-1010.pdf DOI: https://doi.org/10.30541/v54i4I-IIpp.997-1010
Kailani, N., & Slama, M. (2020). Accelerating Islamic charities in Indonesia: Zakat, sedekah and the immediacy of social media. South East Asia Research, 28(1), 70–86. https://doi.org/10.1080/0967828X.2019.1691939 DOI: https://doi.org/10.1080/0967828X.2019.1691939
Meyer, D. F. (2018). Predictors of good governance and effective government management: The case of Poland. Polish Journal of Management Studies, 18(1), 206–217. https://doi.org/10.17512/pjms.2018.18.1.16 DOI: https://doi.org/10.17512/pjms.2018.18.1.16
Mikail, S. A., Kasri, N. S., Elatrash, S. R., & Adewale, A. A. (2018). Framework for financial hardship indebtedness management in abandoned housing projects in Malaysia. ISRA International Journal of Islamic Finance, 10(1), 102–110. https://doi.org/10.1108/ijif-03-2018-0027 DOI: https://doi.org/10.1108/IJIF-03-2018-0027
Miles, M. B., & Huberman, A. M. (1984). Drawing valid meaning from qualitative data: Toward a shared craft. Educational researcher, 13(5), 20-30. https://www.jstor.org/stable/1174243 DOI: https://doi.org/10.3102/0013189X013005020
Nawawi, K., & Maudy, W. A. (2019.). Pengaruh implementasi sistem informasi manajemen Zakat BAZNAS (SIMBA) terhadap pengelolaan zakat Kota Bogor. Jurnal Ekonomi Islam. http://journal.uhamka.ac.id/index.php/jei
Nuriyah, A., & Fakhri, U. N. (2022). Designing of digital-based Islamic social finance model through role of mosque. Jurnal Ekonomi & Keuangan Islam, 8(1), 77–93. https://doi.org/10.20885/jeki.vol8.iss1.art6 DOI: https://doi.org/10.20885/jeki.vol8.iss1.art6
Omri, A., & Bel Hadj, T. (2020). Foreign investment and air pollution: Do good governance and technological innovation matter? Environmental Research, 185, 109469. https://doi.org/10.1016/j.envres.2020.109469 DOI: https://doi.org/10.1016/j.envres.2020.109469
Presiden Republik Indonesia. (2011). Undang-Undang Republik Indonesia Nomor 23 Tahun 2011 Tentang Pengelolaan Zakat. https://peraturan.bpk.go.id/Details/39267/uu-no-23-tahun-2011
Qoyum, A., Sakti, M. R. P., Thaker, H. M. T., & AlHashfi, R. U. (2022). Does the Islamic label indicate good environmental, social, and governance (ESG) performance? Evidence from Sharia-compliant firms in Indonesia and Malaysia. Borsa Istanbul Review, 22(2), 306–320. https://doi.org/10.1016/j.bir.2021.06.001 DOI: https://doi.org/10.1016/j.bir.2021.06.001
Ridho, H., Sodiqin, A., & Mujib, A. (2025). The evolution of Islamic philanthropy in Indonesia’s digital age (2016–2023). Al-Ahkam, 35(1), 31–58. https://doi.org/10.21580/AHKAM.2025.35.1.23721 DOI: https://doi.org/10.21580/ahkam.2025.35.1.23721
Sa’adah, M., & Hasanah, U. (2021). The common goals of BAZNAS’ zakat and Sustainable Development Goals (SDGs) according to Maqasid al-Sharia perspective. Al-Ihkam: Jurnal Hukum dan Pranata Sosial, 16(2), 302–326. https://doi.org/10.19105/AL-LHKAM.V16I2.4990 DOI: https://doi.org/10.19105/al-lhkam.v16i2.4990
Sawmar, A. A., & Mohammed, M. O. (2021). Enhancing zakat compliance through good governance: A conceptual framework. ISRA International Journal of Islamic Finance, 13(1), 136–154. https://doi.org/10.1108/IJIF-10-2018-0116 DOI: https://doi.org/10.1108/IJIF-10-2018-0116
Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, dan R&D.(Cet. Ke-13). Alfabeta. https://digilib.stekom.ac.id/assets/dokumen/ebook/feb_35efe6a47227d6031a75569c2f3f39d44fe2db43_1652079047.pdf
Sukardi, D., Hafizd, J. Z., Muamar, A., Hamamah, F., Royani, E., & Sobirov, B. (2024). Digital transformation of cooperative legal entities in Indonesia. Al-Risalah: Forum Kajian Hukum dan Sosial Kemasyarakatan, 24(2), 68–86. https://doi.org/10.30631/alrisalah.v24i2.1563 DOI: https://doi.org/10.30631/alrisalah.v24i2.1563
Sudarsono, H., Nugrohowati, R. N. I., & Tumewang, Y. K. (2021). The effect of zakat institution system and government support on intention to pay zakat: knowledge as a moderating variable. Equilibrium: Jurnal Ekonomi Syariah, 9(2), 253-274. http://dx.doi.org/10.21043/equilibrium.v9i2.11605 DOI: https://doi.org/10.21043/equilibrium.v9i2.11605
Suprayitno, A., Hawariyuni, W., Pratomo, W. A., Hasibuan, W. S., Andrasari, M., Widiastuti, T., & Susanto, A. A. (2025). Long term nexus between digitalization and macroeconomy on zakat collection in Indonesia. Review of Islamic Social Finance and Entrepreneurship (RISFE), 4(2), 141–153. https://doi.org/10.20885/RISFE DOI: https://doi.org/10.20885/RISFE.vol4.iss2.art4
Syam, N., Said, Z., & Haq, I. (2025). Efektivitas penerapan Sistem Informasi Manajemen BAZNAS (SIMBA) terhadap peningkatan good corporate governance. PARADOKS: Jurnal Ilmu Ekonomi, 8(3). https://jurnal.feb-umi.id/index.php/PARADOKS/article/view/1496/1092
Tjahjadi, B., Soewarno, N., & Mustikaningtiyas, F. (2021). Good corporate governance and corporate sustainability performance in Indonesia: A triple bottom line approach. Heliyon, 7(3), e06453. https://doi.org/10.1016/j.heliyon.2021.e06453 DOI: https://doi.org/10.1016/j.heliyon.2021.e06453
Triantoro, D. A., Wahyuni, T., & Purna, F. P. (2021). Digital philanthropy: The practice of giving among middle to upper-class Muslim in Indonesia and soft capitalism. Qudus International Journal of Islamic Studies, 9(2), 315–350. https://doi.org/10.21043/qijis.v9i2.7814 DOI: https://doi.org/10.21043/qijis.v9i2.7814