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Submitted
February 14, 2025
Accepted
November 30, 2025
Published
November 30, 2025
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Abstract

The COVID-19 pandemic has had a significant impact on various sectors, particularly the economy. As the backbone of Indonesia’s economy, Micro, Small, and Medium Enterprises (UMKM) faced serious challenges due to restrictions on face-to-face activities. Many business actors were forced to adapt to uncertain conditions, with digital media becoming a strategic tool for marketing. This study aims to identify and analyze the digital marketing communication models implemented by SiBakul Jogja as an innovation to support UMKM during the pandemic. A qualitative approach was employed, using in-depth interviews with UMKM actors and content analysis of the SiBakul Jogja platform. The findings show that SiBakul Jogja effectively promotes UMKM products through three models: Paid Media, paid advertisements; Earned Media, viral content that expands market reach; and Owned Media, social media management to build brand identity. These findings highlight the importance of adaptive digital communication strategies for UMKM sustainability

Keywords

COVID-19 Communication Model Digital Marketing SiBakul Jogja UMKM

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Copyright (c) 2025 Alfiyani Aisyah, Puji Lestari, Edwi Arif Sosiawan

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How to Cite
Aisyah, A. ., Lestari, P., & Sosiawan, E. A. (2025). Model komunikasi pemasaran digital untuk promosi produk UMKM via Sibakul Jogja. Jurnal Mahasiswa Komunikasi Cantrik, 5(2). https://doi.org/10.20885/cantrik.vol5.iss2.art9
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