Komitmen Organisasi Staf Jurnal Indonesia berdasarkan Komunikasi, Kepemimpinan, dan Etika Kerja

Faraz; Anggi Arif Fudin  Setiadi; Elfrida  Khoerunnisa; Firdaus Algim  Nastiyar

doi:10.20885/komunikasi.vol18.iss1.art2

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January 25, 2023

Accepted

October 26, 2023

Published

October 30, 2023

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Abstract

Increasing the organizational commitment of employees or staff is one way to increase organizational performance so that it remains competitive and resilient. The aim of this research is to determine the relationship between servant leadership and interpersonal communication and Islamic work ethics as mediators with the organizational commitment of journal managers. Quantitative methods were used with (online) questionnaires distributed to universities in Indonesia. The novelty of this research is using measuring instruments for interpersonal communication and organizational commitment that are different from several previous studies. The research results show that all independent variables are significantly related to organizational commitment factors, except interpersonal communication. Interpersonal communication has no significant relationship with organizational commitment (P=0.822), but when mediated by Islamic work ethics it has a significant relationship with organizational commitment (P=0.001). This means that Islamic work ethics become a full mediator of interpersonal communication relationships and organizational commitment. The influence of leadership factors on organizational commitment is very strong (P=0.001). On the other hand, when mediated by Islamic work ethics, the influence decreases (P=0.004).

Keywords

komitmen organisasi kepemimpinan yang melayani komunikasi interpersonal etika kerja islam

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Author Biography

Faraz, Magister Profesi Psikologi, Fakultas Psikologi dan Ilmu Sosial Budaya, Universitas Islam Indonesia, Yogyakarta, Indonesia

Google Scholar : https://scholar.google.co.id/citations?user=8AwuLJwAAAAJ&hl=id

How to Cite

Faraz, Setiadi, A. A. F. ., Khoerunnisa, E. ., & Nastiyar, F. A. . (2023). Komitmen Organisasi Staf Jurnal Indonesia berdasarkan Komunikasi, Kepemimpinan, dan Etika Kerja. Jurnal Komunikasi, 18(1), 15–33. https://doi.org/10.20885/komunikasi.vol18.iss1.art2

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References

Administrator Moraref (2019). ‘Data Statistik Jurnal Pada Portal Moraref KEMENAG RI’. Divisi Pendidikan Tinggi Dirjen Pendis, pp. 1–5.

Afsar, B., Maqsoom, A., Shahjehan, A., Afridi, S. A., Nawaz, A., & Fazliani, H. (2020). Responsible leadership and employee’s proenvironmental behavior: The role of organizational commitment, green shared vision, and internal environmental locus of control. Corporate Social Responsibility and Environmental Management, 27(1), 297–312. https://doi.org/10.1002/csr.1806

Agarwala, T., Arizkuren-Eleta, A., Del Castillo, E., Muñiz-Ferrer, M., & Gartzia, L. (2014). Influence of managerial support on work–life conflict and organizational commitment: an international comparison for India, Peru and Spain. The International Journal of Human Resource Management, 25(10), 1460–1483. https://doi.org/10.1080/09585192.2013.870315

Allen, D. G., Bryant, P. C., & Vardaman, J. M. (2010). Retaining Talent: Replacing Misconceptions With Evidence-Based Strategies. Academy of Management Perspectives, 24(2), 48–64. https://doi.org/10.5465/amp.24.2.48

Allen, D. G., & Shanock, L. R. (2013). Perceived organizational support and embeddedness as key mechanisms connecting socialization tactics to commitment and turnover among new employees. Journal of Organizational Behavior, 34(3), 350–369. https://doi.org/10.1002/job.1805

Ampofo, E. T. (2020). Mediation effects of job satisfaction and work engagement on the relationship between organisational embeddedness and affective commitment among frontline employees of star–rated hotels in Accra. Journal of Hospitality and Tourism Management, 44, 253–262. https://doi.org/10.1016/j.jhtm.2020.06.002

Bambacas, M. dan Patrickson, M. (2008). Interpersonal communication skills that enhance organisational commitment. Journal of Communication Management Vol. 12 No. 1, 2008 pp. 51-72. DOI 10.1108/13632540810854235

Benkarim, A., & Imbeau, D. (2021). Organizational commitment and lean sustainability: Literature review and directions for future research. Sustainability (Switzerland), 13(6). https://doi.org/10.3390/su13063357

Broccardo, L., Culasso, F., & Mauro, S. G. (2019). Smart city governance: exploring the institutional work of multiple actors towards collaboration. International Journal of Public Sector Management, 32(4), 367–387. https://doi.org/10.1108/IJPSM-05-2018-0126

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Chraim, A. (2016). The Impact of Servant Leadership Behaviors on Trust and Organizational Citizenship Behavior.

Ćulibrk, J., Delić, M., Mitrović, S., & Ćulibrk, D. (2018). Job Satisfaction, Organizational Commitment and Job Involvement: The Mediating Role of Job Involvement. Frontiers in Psychology, 9. https://doi.org/10.3389/fpsyg.2018.00132

Danish, R. Q., Shahid, A. U., Humayon, A. A., & Nawaz, M. M. (2015). Association of Affective Commitment with Organizational Citizenship Behaviour and Task Performance of Employees in Banking Sector. Journal of Yaşar University, 10(39), 56. https://doi.org/10.19168/jyu.42896

Dhaenens, A. J., Marler, L. E., Vardaman, J. M., & Chrisman, J. J. (2018). Mentoring in family businesses: Toward an understanding of commitment outcomes. Human Resource Management Review, 28(1), 46–55. https://doi.org/10.1016/j.hrmr.2017.05.005

DeVito, J. (2011). Komunikasi antar manusia. Edisi Kelima. Jakarta: Karisma Publishing group

Direktorat Jenderal Penguatan Riset dan Pengembangan, ‘RI Target Peringkat Pertama Publikasi Ilmiah’ (Jakarta, 2019).

Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004

Farooqi, R , Ashraf, F. Dan Nazeer, I. (2020). Interpersonal Communication, Teamwork Effectiveness, and Organizational Commitment in Pakistani Nurses. Pakistan Journal of Psychological Research, Vol. 35, No. 4, 675-692. https://doi:org/10.33824/PJPR.2020.35.4.36

Festus, A., & Ph, F. (2014). The Impact of Communication on Workers ’ Performance in Selected Organisations in Lagos State , Nigeria, 19(8), 75–82.

Ginting, D. B. (2009). Structural Equation Model (SEM). In Media Informatika (Vol. 8, Issue 3).

Ghofar,A., Muchlis R. Luddin, M.R dan Akbar, M. (2018). The Effect of Interpersonal Communication, Self-Engagement and Organizational Commitment toward The Employee Performance. International Journal of Human Capital Management. Vol. 2(2). 30-44.

Gillet, N., Forest, J., Benabou, C., & Bentein, K. (2015). The effects of organizational factors, psychological need satisfaction and thwarting, and affective commitment on workers’ well-being and turnover intentions. Le travail humain, Vol. 78(2), 119–140. https://doi.org/10.3917/th.782.0119

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Komitmen Organisasi Staf Jurnal Indonesia berdasarkan Komunikasi, Kepemimpinan, dan Etika Kerja

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Faraz, Magister Profesi Psikologi, Fakultas Psikologi dan Ilmu Sosial Budaya, Universitas Islam Indonesia, Yogyakarta, Indonesia

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