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Abstract

Purpose: This study aims to test consumer acceptance of mobile banking Islamic banks using the Technology Acceptance Model. The concept of mobile banking is used to examine the role of banking in facilitating mobile consumer financial transactions.

Methodology: This study uses a survey with a sample of 179 users of mobile banking applications Islamic banks in Central Java and Yogyakarta. Data analysis used in this study is SEM with AMOS software assistance

Findings: All hypotheses are supported. Based on the consumer's perspective, mobile banking is an opportunity for the Islamic finance industry. However, mobile banking will transform very quickly and brought new challenges in the era of industry 4.0.

Originality: This study enrich the discussion in the literature by retesting the technology acceptance model (TAM) to explain the usage of mobile banking of Islamic bank.

Keywords

Mobile Banking Perceived Ease of Use Perceived Usefulness Attitude toward Product

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Author Biographies

Alex Fahrur Riza, Faculty of Islamic Economics and Business, Universitas Islam Negeri Sunan Kalijaga, Yogyakarta, Indonesia

Fakultas Ekonomi dan Bisnis Islam (FEBI)

Muhammad Riza Hafizi, Department of Islamic Banking, IAIN Palangkaraya, Palangka Raya, Indonesia

Fakultas Ekonomi dan Bisnis Islam
How to Cite
Riza, A. F., & Hafizi, M. R. (2020). Customers attitude toward Islamic mobile banking in Indonesia: Implementation of TAM. Asian Journal of Islamic Management (AJIM), 1(2), 75–84. https://doi.org/10.20885/ajim.vol1.iss2.art1
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