Main Article Content
Abstract
Purpose – The primary aim of this study is to investigate the influence of local culture on the behavioral intentions of Muslim tourists who have visited Kebondalem Kidul Cultural Tourism Village through the mediation of memorable tourism experiences and destination image.
Methodology – In this study, a quantitative analysis approach and descriptive analysis were employed, utilizing a 5-point Likert scale: the sample collection non-probability sampling method, specifically convenience sampling. The sample comprised 190 respondents who had experienced the Kebondalem Kidul Cultural Tourism Village as a tourist destination. Structural Equation Modeling (SEM) SmartPLS 3.2.9 was used as the analytical tool for analysis.
Findings – The study reveals that local culture directly impacts Muslim tourists' recommendation intention, memorable tourism experience, and destination image when they visit Kebondalem Kidul Cultural Tourism Village.
Implications – This research aims to aid Tourism Village managers in crafting effective marketing strategies and provides valuable insights for Kebondalem Kidul Cultural Tourism Village managers in addressing Muslim tourist needs.
Originality – This study contributes substantially to the existing body of knowledge regarding Local Culture in multiple aspects. Initially, it investigated the Local Culture variable, specifically in the context of heritage tourism, with a primary emphasis on tourists who were patrons of the Kebondalem Kidul Cultural Tourism Village.
Keywords
Article Details
Copyright (c) 2023 Indra Iryanto Nur Hidayat, Wisnalmawati Wisnalmawati, Dyah Sugandini
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References
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- Ajawaila, J. (2003). Dialog budaya wahana pelestarian dan pengembangan kebudayaaan bangsa. Badan Pengembangan Kebudayaan Pariwisata. https://repositori.kemdikbud.go.id/12416/1/Dialog%20Budaya%2C%20Wahana%20Pelestarian%20dan%20Pengembangan%20Kebudayaan%20Bangsa.pdf
- Antón, C., Camarero, C., Laguna, M., & Buhalis, D. (2019). Impacts of authenticity, degree of adaptation and cultural contrast on travellers’ memorable gastronomy experiences. Journal of Hospitality Marketing and Management, 28(7), 743–764. https://doi.org/10.1080/19368623.2019.1564106
- Artal-Tur, A., Villena-Navarro, M., & Alamá-Sabater, L. (2018). The relationship between cultural tourist behaviour and destination sustainability. Anatolia, 29(2), 237–251. https://doi.org/10.1080/13032917.2017.1414444
- Ceylan, D., Çizel, B., & Karakaş, H. (2021). Destination image perception patterns of tourist typologies. International Journal of Tourism Research, 23(3), 401–416. https://doi.org/10.1002/jtr.2414
- Chandralal, L., & Valenzuela, F.-R. (2015). Memorable tourism experiences: Scale development. Contemporary Management Research, 11(3), 291–310. https://doi.org/10.7903/cmr.13822
- Chang, Y. C., Yeh, T. M., Pai, F. Y., & Huang, T. P. (2018). Sport activity for health!! The effects of karate participants’ involvement, perceived value, and leisure benefits on recommendation intention. International Journal of Environmental Research and Public Health, 15(5). https://doi.org/10.3390/ijerph15050953
- Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism Management, 36, 269–278. https://doi.org/10.1016/j.tourman.2012.11.015
- Chen, C. F., & Tsai, D. C. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122. https://doi.org/10.1016/j.tourman.2006.07.007
- Chen, X., Cheng, Z. feng, & Kim, G. B. (2020). Make it memorable: Tourism experience, fun, recommendation and revisit intentions of Chinese outbound tourists. Sustainability (Switzerland), 12(5), 1–24. https://doi.org/10.3390/su12051904
- Coudounaris, D. N., & Sthapit, E. (2017). Antecedents of memorable tourism experience related to behavioral intentions. Psychology and Marketing, 34(12), 1084–1093. https://doi.org/10.1002/mar.21048
- Figueroa, V., Herrero, L. C., Báez, A., & Gómez, M. (2018). Analysing how cultural factors influence the efficiency of tourist destinations in Chile. International Journal of Tourism Research, 20(1), 11–24. https://doi.org/10.1002/jtr.2149
- Garay, L. (2019). #Visitspain. Breaking down affective and cognitive attributes in the social media construction of tourist destination images. Tourism Management Perspectives, 32, 100560. https://doi.org/10.1016/j.tmp.2019.100560
- Ghozali, I. (2021). Partial least square konsep, teknik dan aplikasi menggunakan program SmartPLS 3.2.9 untuk penelitian empiris. (3 rd Ed.). Badan Penerbit Universitas Diponegoro.
- Gunn, C. A., & Var, T. (2020). Tourism planning: Basics, concepts, cases. (4th ed.). Routledge. https://doi.org/10.4324/9781003061656
- Hernández-Rojas, R. D., Alcocer, N. H. (2021). The role of traditional restaurants in tourist destination loyalty. PLoS ONE, 16, 1–19. https://doi.org/10.1371/journal.pone.0253088
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- Kim, J.-H., & Ritchie, J. R. B. (2014). Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), 323–335. https://doi.org/10.1177/0047287513496468
- Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure destination attributes associated with memorable experiences. Tourism Management, 44, 34–45. https://doi.org/10.1016/j.tourman.2014.02.007
- Lin, C. H., Morais, D. B., Kerstetter, D. L., Hou, J.-S. (2007). Examining the role of cognitive and affective images in predicting choices across natural, developed, and theme-park destinations. Journal of Travel Research 46(2): 183–194. https://doi.org/10.1177/0047287507304049
- Litvin, S., W., Goldsmith, R. E, & Pan, B. (2008). Electronic word-of-mouth in hospitality and tourism management. Tourism Management 29 (3): 458–468. https://doi.org/10.1016/j.tourman.2007.05.011
- Lončarić, D., Prodan, M. P., and Dlačić, J. (2021). Memorable tourism experiences are inspired by nature’s beauty. Tourism and Hospitality Management, 27(2), 315–337. https://doi.org/10.20867/THM.27.2.5
- Monika, B., Thamaraiselvan, N., Sivanesan, G. (2021). Examining memorable tourism experiences on memorable trip experiences, subjective well-being, and revisit intention. Journal of Contemporary Issues in Business and Government, 27(03). https://doi.org/10.47750/cibg.2021.27.03.036
- Naqvi, M. H. A., Jiang, Y., Naqvi, M. H., Miao, M., Liang, C., Mehmood, S. (2018). The effect of cultural heritage tourism on tourist word-of-mouth: The case of the Lok Versa Festival, Pakistan. Sustainability (Switzerland), 10(7). https://doi.org/10.3390/su10072391
- Pike, S., & Ryan, C. (2004). Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions. Journal of Travel Research, 42(4), 333–342. https://doi.org/10.1177/0047287504263029
- Pine B., J., & James H., G. (1998). Welcome to the experiential economy. Harvard Business Review 76(4): 97–105. https://hbr.org/1998/07/welcome-to-the-experience-economy
- Quynh, N. H., Hoai, N. T. and Loi, N. Van. (2021). The role of emotional experience and destination image on ecotourism satisfaction. Spanish Journal of Marketing - ESIC, 25(2), 312–332. https://doi.org/10.1108/SJME-04-2020-0055
- Ragab, H., Mahrous, A. A., Ghoneim, A. (2020). Egypt’s perceived destination image and its impact on tourist’s future behavioral intentions. International Journal of Tourism Cities, 6(2), 449–466. https://doi.org/10.1108/IJTC-12-2018-0105
- Rasoolimanesh, S. M., Seyfi, S., Rather, R. A. & Hall, C. M. (2022). Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in the heritage tourism context. Tourism Review, 77(2), 687–709. https://doi.org/10.1108/TR-02-2021-0086
- Satyagraha. (2022). Menparekraf: Wisata sejarah bawa manfaat jika dikemas kearifan lokal. Antaranews. https://www.antaranews.com/berita/3071841/menparekraf-wisata-sejarah-bawa-manfaat-jika-dikemas-kearifan-lokal
- Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach. (7th ed.). John Wiley & Sons Ltd. https://doi.org/10.1108/lodj-06-2013-0079.
- Sharma, P. & Nayak, J. K. (2019). Understanding memorable tourism experiences as determinants of tourists’ behavior. International Journal of Tourism Research 21(4): 504–518). https://doi.org/10.1002/jtr.2278
- Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24(1), 35–43. https://doi.org/10.1016/S0261-5177(02)00047-X
- Sthapit, E. (2013). Tourists’ perceptions of memorable experiences: Testing the memorable tourism experience scale (MTEs) among tourists to rovaniemi, Lapland. [Prograde thesis, Tourism Research, EMACIM Studies]. https://core.ac.uk/download/pdf/30083593.pdf
- Stylidis, D., Woosnam, K. M., Kim, S. (2022). Perceptions of attractions, residents as “more knowledgeable others” and destination image: Evidence from two destinations. International Journal of Tourism Research 24(3): 472–486. https://doi.org/10.1002/jtr.2515
- Su, M. M., & Wall, G. (2015). Exploring the shared use of world heritage sites: Residents and domestic tourists’ use and perceptions of the Summer Palace in Beijing. International Journal of Tourism Research, 17(6), 591–601. https://doi.org/10.1002/jtr.2026
- Sugandini, D., Effendi, M. I., Utami, Y. S., & Aribowo, A. S. (2021). Effects of attractiveness, image, and satisfaction on word of mouth communication. International Journal of Health Science and Technology, 2(1), 7–14. https://doi.org/10.31101/ijhst.v2i1.1818
- Sugandini, D., Istanto, Y., Puspitasari, Y. A., Rahmawati, E. D. (2019). Loyalitas wisata pada destinasi wisata heritage dan hasil riset empiris. Penerbit ANDI.
- Syamyanti, R. (n.d.). Pariwisata budaya untuk pelestarian cagar budaya. Balai Pelestarian Cagar Budaya Provinsi Sumatera Barat. https://kebudayaan.kemdikbud.go.id/bpcbsumbar/pariwisata-budaya-untuk-pelestarian-cagar-budaya/
- Taufiqurrohman, M. and April, D. (2014). Strategi pengembangan pariwisata serta kontribusinya pada penerimaan retribusi kota Pekalongan. Economics Development Analysis Journal, 3(1), 81–91. https://doi.org/10.15294/edaj.v2i4.3207
- Tian, M., Cànoves, G., Chu, Y., Font-Garolera, J., Prat Forga, J. M. (2021). Influence of cultural background on visitor segments’ tourist destination image: A case study of Barcelona and Chinese tourists. Land, 10(6). https://doi.org/10.3390/land10060626
- Tsai, C. T. S. (2016). Memorable tourist experiences and place attachment when consuming local food. International Journal of Tourism Research, 18(6), 536–548. https://doi.org/10.1002/jtr.2070
- Vada, S., Prentice, C., Filep, S., King, B. (2022). Influence of travel companionships on memorable tourism experiences, well-being, and behavioral intentions. International Journal of Tourism Research, 24(5), 714–724. https://doi.org/10.1002/jtr.2533
- Voss, C., Roth, A. V., & Chase, R. B. (2008). Experience, service operations strategy, and services as destinations: Foundation and exploratory investigation. Production and Operations Management, 17(3), 247–266. https://doi.org/10.3401/poms.1080.0030
- Wang, Z., Yang, P., & Li, D. (2021). The influence of heritage tourism destination reputation on tourist consumption behavior: A case study of the World Cultural Heritage Shaolin Temple. SAGE Open, 11(3). https://doi.org/10.1177/21582440211030275
- Xu, L., Zhang, J., & Nie, Z. (2022). Role of cultural tendency and involvement in heritage tourism experience: Developing a cultural tourism tendency–involvement–experience (TIE) model. Land, 11(3). https://doi.org/10.3390/land11030370
- Yu, C. P., Chang, W. C., Ramanpong, J. (2019). Assessing visitors’ memorable tourism experiences (MTEs) in forest recreation destinations: A case study in the Xitou Nature Education Area. Forests, 10(8), 1–16. https://doi.org/10.3390/f10080636
- Zhang, H., Fu, X., Cai, L. A., & Lu, L. (2014). Destination image and tourist loyalty: A meta-analysis. Tourism Management, 40, 213–223. https://doi.org/10.1016/j.tourman.2013.06.006
References
Afshardoost, M., & Eshaghi, M. S. (2020). Destination image and tourist behavioral intentions: A meta-analysis. Tourism Management, 81, 104154. https://doi.org/10.1016/j.tourman.2020.104154
Ajawaila, J. (2003). Dialog budaya wahana pelestarian dan pengembangan kebudayaaan bangsa. Badan Pengembangan Kebudayaan Pariwisata. https://repositori.kemdikbud.go.id/12416/1/Dialog%20Budaya%2C%20Wahana%20Pelestarian%20dan%20Pengembangan%20Kebudayaan%20Bangsa.pdf
Antón, C., Camarero, C., Laguna, M., & Buhalis, D. (2019). Impacts of authenticity, degree of adaptation and cultural contrast on travellers’ memorable gastronomy experiences. Journal of Hospitality Marketing and Management, 28(7), 743–764. https://doi.org/10.1080/19368623.2019.1564106
Artal-Tur, A., Villena-Navarro, M., & Alamá-Sabater, L. (2018). The relationship between cultural tourist behaviour and destination sustainability. Anatolia, 29(2), 237–251. https://doi.org/10.1080/13032917.2017.1414444
Ceylan, D., Çizel, B., & Karakaş, H. (2021). Destination image perception patterns of tourist typologies. International Journal of Tourism Research, 23(3), 401–416. https://doi.org/10.1002/jtr.2414
Chandralal, L., & Valenzuela, F.-R. (2015). Memorable tourism experiences: Scale development. Contemporary Management Research, 11(3), 291–310. https://doi.org/10.7903/cmr.13822
Chang, Y. C., Yeh, T. M., Pai, F. Y., & Huang, T. P. (2018). Sport activity for health!! The effects of karate participants’ involvement, perceived value, and leisure benefits on recommendation intention. International Journal of Environmental Research and Public Health, 15(5). https://doi.org/10.3390/ijerph15050953
Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism Management, 36, 269–278. https://doi.org/10.1016/j.tourman.2012.11.015
Chen, C. F., & Tsai, D. C. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122. https://doi.org/10.1016/j.tourman.2006.07.007
Chen, X., Cheng, Z. feng, & Kim, G. B. (2020). Make it memorable: Tourism experience, fun, recommendation and revisit intentions of Chinese outbound tourists. Sustainability (Switzerland), 12(5), 1–24. https://doi.org/10.3390/su12051904
Coudounaris, D. N., & Sthapit, E. (2017). Antecedents of memorable tourism experience related to behavioral intentions. Psychology and Marketing, 34(12), 1084–1093. https://doi.org/10.1002/mar.21048
Figueroa, V., Herrero, L. C., Báez, A., & Gómez, M. (2018). Analysing how cultural factors influence the efficiency of tourist destinations in Chile. International Journal of Tourism Research, 20(1), 11–24. https://doi.org/10.1002/jtr.2149
Garay, L. (2019). #Visitspain. Breaking down affective and cognitive attributes in the social media construction of tourist destination images. Tourism Management Perspectives, 32, 100560. https://doi.org/10.1016/j.tmp.2019.100560
Ghozali, I. (2021). Partial least square konsep, teknik dan aplikasi menggunakan program SmartPLS 3.2.9 untuk penelitian empiris. (3 rd Ed.). Badan Penerbit Universitas Diponegoro.
Gunn, C. A., & Var, T. (2020). Tourism planning: Basics, concepts, cases. (4th ed.). Routledge. https://doi.org/10.4324/9781003061656
Hernández-Rojas, R. D., Alcocer, N. H. (2021). The role of traditional restaurants in tourist destination loyalty. PLoS ONE, 16, 1–19. https://doi.org/10.1371/journal.pone.0253088
Kemenparekraf. (2023). Desa wisata Kebondalem Kidul. Kementerian Pariwisata dan Ekonomi Kreatif Republik Indonesia. https://jadesta.kemenparekraf.go.id/desa/kebondalem_kidul
Kim, J.-H. (2018). The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction. Journal of Travel Research, 57(7), 856–870. https://doi.org/10.1177/0047287517721369
Kim, J.-H., & Ritchie, J. R. B. (2014). Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), 323–335. https://doi.org/10.1177/0047287513496468
Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure destination attributes associated with memorable experiences. Tourism Management, 44, 34–45. https://doi.org/10.1016/j.tourman.2014.02.007
Lin, C. H., Morais, D. B., Kerstetter, D. L., Hou, J.-S. (2007). Examining the role of cognitive and affective images in predicting choices across natural, developed, and theme-park destinations. Journal of Travel Research 46(2): 183–194. https://doi.org/10.1177/0047287507304049
Litvin, S., W., Goldsmith, R. E, & Pan, B. (2008). Electronic word-of-mouth in hospitality and tourism management. Tourism Management 29 (3): 458–468. https://doi.org/10.1016/j.tourman.2007.05.011
Lončarić, D., Prodan, M. P., and Dlačić, J. (2021). Memorable tourism experiences are inspired by nature’s beauty. Tourism and Hospitality Management, 27(2), 315–337. https://doi.org/10.20867/THM.27.2.5
Monika, B., Thamaraiselvan, N., Sivanesan, G. (2021). Examining memorable tourism experiences on memorable trip experiences, subjective well-being, and revisit intention. Journal of Contemporary Issues in Business and Government, 27(03). https://doi.org/10.47750/cibg.2021.27.03.036
Naqvi, M. H. A., Jiang, Y., Naqvi, M. H., Miao, M., Liang, C., Mehmood, S. (2018). The effect of cultural heritage tourism on tourist word-of-mouth: The case of the Lok Versa Festival, Pakistan. Sustainability (Switzerland), 10(7). https://doi.org/10.3390/su10072391
Pike, S., & Ryan, C. (2004). Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions. Journal of Travel Research, 42(4), 333–342. https://doi.org/10.1177/0047287504263029
Pine B., J., & James H., G. (1998). Welcome to the experiential economy. Harvard Business Review 76(4): 97–105. https://hbr.org/1998/07/welcome-to-the-experience-economy
Quynh, N. H., Hoai, N. T. and Loi, N. Van. (2021). The role of emotional experience and destination image on ecotourism satisfaction. Spanish Journal of Marketing - ESIC, 25(2), 312–332. https://doi.org/10.1108/SJME-04-2020-0055
Ragab, H., Mahrous, A. A., Ghoneim, A. (2020). Egypt’s perceived destination image and its impact on tourist’s future behavioral intentions. International Journal of Tourism Cities, 6(2), 449–466. https://doi.org/10.1108/IJTC-12-2018-0105
Rasoolimanesh, S. M., Seyfi, S., Rather, R. A. & Hall, C. M. (2022). Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in the heritage tourism context. Tourism Review, 77(2), 687–709. https://doi.org/10.1108/TR-02-2021-0086
Satyagraha. (2022). Menparekraf: Wisata sejarah bawa manfaat jika dikemas kearifan lokal. Antaranews. https://www.antaranews.com/berita/3071841/menparekraf-wisata-sejarah-bawa-manfaat-jika-dikemas-kearifan-lokal
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach. (7th ed.). John Wiley & Sons Ltd. https://doi.org/10.1108/lodj-06-2013-0079.
Sharma, P. & Nayak, J. K. (2019). Understanding memorable tourism experiences as determinants of tourists’ behavior. International Journal of Tourism Research 21(4): 504–518). https://doi.org/10.1002/jtr.2278
Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24(1), 35–43. https://doi.org/10.1016/S0261-5177(02)00047-X
Sthapit, E. (2013). Tourists’ perceptions of memorable experiences: Testing the memorable tourism experience scale (MTEs) among tourists to rovaniemi, Lapland. [Prograde thesis, Tourism Research, EMACIM Studies]. https://core.ac.uk/download/pdf/30083593.pdf
Stylidis, D., Woosnam, K. M., Kim, S. (2022). Perceptions of attractions, residents as “more knowledgeable others” and destination image: Evidence from two destinations. International Journal of Tourism Research 24(3): 472–486. https://doi.org/10.1002/jtr.2515
Su, M. M., & Wall, G. (2015). Exploring the shared use of world heritage sites: Residents and domestic tourists’ use and perceptions of the Summer Palace in Beijing. International Journal of Tourism Research, 17(6), 591–601. https://doi.org/10.1002/jtr.2026
Sugandini, D., Effendi, M. I., Utami, Y. S., & Aribowo, A. S. (2021). Effects of attractiveness, image, and satisfaction on word of mouth communication. International Journal of Health Science and Technology, 2(1), 7–14. https://doi.org/10.31101/ijhst.v2i1.1818
Sugandini, D., Istanto, Y., Puspitasari, Y. A., Rahmawati, E. D. (2019). Loyalitas wisata pada destinasi wisata heritage dan hasil riset empiris. Penerbit ANDI.
Syamyanti, R. (n.d.). Pariwisata budaya untuk pelestarian cagar budaya. Balai Pelestarian Cagar Budaya Provinsi Sumatera Barat. https://kebudayaan.kemdikbud.go.id/bpcbsumbar/pariwisata-budaya-untuk-pelestarian-cagar-budaya/
Taufiqurrohman, M. and April, D. (2014). Strategi pengembangan pariwisata serta kontribusinya pada penerimaan retribusi kota Pekalongan. Economics Development Analysis Journal, 3(1), 81–91. https://doi.org/10.15294/edaj.v2i4.3207
Tian, M., Cànoves, G., Chu, Y., Font-Garolera, J., Prat Forga, J. M. (2021). Influence of cultural background on visitor segments’ tourist destination image: A case study of Barcelona and Chinese tourists. Land, 10(6). https://doi.org/10.3390/land10060626
Tsai, C. T. S. (2016). Memorable tourist experiences and place attachment when consuming local food. International Journal of Tourism Research, 18(6), 536–548. https://doi.org/10.1002/jtr.2070
Vada, S., Prentice, C., Filep, S., King, B. (2022). Influence of travel companionships on memorable tourism experiences, well-being, and behavioral intentions. International Journal of Tourism Research, 24(5), 714–724. https://doi.org/10.1002/jtr.2533
Voss, C., Roth, A. V., & Chase, R. B. (2008). Experience, service operations strategy, and services as destinations: Foundation and exploratory investigation. Production and Operations Management, 17(3), 247–266. https://doi.org/10.3401/poms.1080.0030
Wang, Z., Yang, P., & Li, D. (2021). The influence of heritage tourism destination reputation on tourist consumption behavior: A case study of the World Cultural Heritage Shaolin Temple. SAGE Open, 11(3). https://doi.org/10.1177/21582440211030275
Xu, L., Zhang, J., & Nie, Z. (2022). Role of cultural tendency and involvement in heritage tourism experience: Developing a cultural tourism tendency–involvement–experience (TIE) model. Land, 11(3). https://doi.org/10.3390/land11030370
Yu, C. P., Chang, W. C., Ramanpong, J. (2019). Assessing visitors’ memorable tourism experiences (MTEs) in forest recreation destinations: A case study in the Xitou Nature Education Area. Forests, 10(8), 1–16. https://doi.org/10.3390/f10080636
Zhang, H., Fu, X., Cai, L. A., & Lu, L. (2014). Destination image and tourist loyalty: A meta-analysis. Tourism Management, 40, 213–223. https://doi.org/10.1016/j.tourman.2013.06.006