Article Sidebar

Download
PDF
Statistic
Read Counter : 641 Download : 512

Main Article Content

Abstract

Human Capital is one of the company's assets as intangible resources, which create a competitive advantage of the company, so these assets need to be fostered and developed through a training and development process in order to increase the competence and discipline of nurses in providing services to clients. The research approach used quantitative methods through questionnaires given to the nurses of PT. Zulu Alpha Papa Makassar. The results showed that: 1) competence had a positive and significant effect on the ability to serve nurses. This mean that the higher competence of nurses, the better their ability to serve, 2) work discipline had a positive and significant impact on the nurses’ ability. This means that the higher the work discipline of nurses the better their ability to serve, 3) the salary was not a significant influence on nurses’ satisfaction. This mean that nurses who were not satisfied with the service received influence the performance.

Keywords: Competence, Work Discipline, Salary, Satisfaction

Article Details

How to Cite
Jusriadi, E., Syafaruddin, S., & Rahmadianti, R. (2020). The Influence of Competence, Work Discipline and Salary on Nurses’ Job Satisfaction and Ability in Providing Service at PT. Zulu Alpha Papa Makassar. Proceeding UII-ICABE, 1(1), 229–236. Retrieved from https://journal.uii.ac.id/icabe/article/view/14717
Download Citation
Endnote/Zotero/Mendeley (RIS)
BibTeX

References

  1. Handoko, T. Hani. 2012. Personnel Management and Human Resources. Yogyakarta: BPFE.
  2. Edi Jusriadi and Rahman Rahim, 2019. Human Capital Development, Pekalongan:NEM
  3. Sondang P. Siagian. 2011. Human Resource Management, Jakarta: PT. Bumi Aksara.
  4. Suwatno and Donni Juni Priansa. 2011. HR Management in Public and Business Organizations. Bandung: Alfabeta
  5. Edy Sutrisno,2011. Human Resource Management, Jakarta: Kencana.
  6. Goleman, Daniel. 1995. Emotional Intelligence. Jakarta : Gramedia Utama.
  7. Achmad S.Ruky, 2013. Performance Management System, Third Cet, Jakarta:PT.Gramedia Pustaka Utama.
  8. Sastrohadiwiryo, B.S. 2012). Indonesian Workforce Management Administrative and Operational Approach . Jakarta:PT. Bumi Aksara.
  9. Singodimedjo,Markum. 2010. Human Resource Management. Surabaya:SMMA
  10. Moekijat, 2010. Human Resources. Bandung:CV. Mandar Maju.
  11. Al Fajar, Siti & Tri Heru, 2013. Human Resource Management as a Basis for Competitive Advantage. Ed. First. Cet Second. Yogyakarta: YKPN College of Management.
  12. Suwatno and Donni Juni Priansa 2014, HR Management in Public and Business Organizations, Bandung: Bandung Publisher
  13. Mullins, Laurie J., 1995. Management and Organizational Behaviour, Third Edition, London:Pitman Publishing.
  14. Mullins, Laurie J., 1995. Management and Organizational Behaviour, Third Edition, London:Pitman Publishing.
  15. Hasibuan, Malayu. 2008. Basic Management, Understanding, and Problems.Jakarta:PT Bumi Aksara.
  16. Jewel, L.N, dan Siegel, M. 2008. Modern Industrial / Organizational Psychology, Translator, A Hadyana Pudjaatmaka and Maeta Sari, Jakarta: Archan Publisher.
  17. Murgianto; Siti Sulasmi, and Suhermin, 2016. The Effects of Commitment, Competence, Work Satisfaction on Motivation, and Performance of Employees at Integrated Service Office of East Java. International Journal of Advanced Research, Volume 3, hal 378-396.
  18. Jusriadi, E., Rusydi, M., & Muttalib, A. 2018. Construction of Intellectual Capital Dimensions in Supporting Muhammadiyah University Lecturer Performance in South Sulawesi. Balance, 15(02).
  19. Astadi Pangarso, Putri Intan Susanti, 2016. the influence of work discipline on employee performance in the basic social services bureau of the West Java Provincial Secretariat. Theory and Applied Management Journal Year 9. No. 2, p. 145-160