Main Article Content
Abstract
ABSTRACT: Burnout remains a prevalent challenge among female employees managing both professional and caregiving roles. Addressing this issue, the present study examined the impact of task management training on reducing burnout symptoms. Using a one-group pretest–posttest design, nine participants attended four online training sessions of 90 minutes each, focusing on time management, task prioritization, and the use of digital tools. Burnout was measured using the adapted Maslach Burnout Inventory–General Survey (MBI-GS). Data were analyzed using the Wilcoxon signed-rank test, revealing a significant decrease in overall burnout (p = .007, r = .79), particularly in the personal accomplishment dimension. These findings suggest that structured task management training can enhance employees’ sense of control and achievement. However, the small sample size and absence of a control group limit generalizability. The results highlight the potential of task management interventions as a supportive approach to mitigating burnout among women balancing multiple roles.
Keywords: Burnout, dual-role female employees, task management training.
ABSTRAK: Burnout masih menjadi tantangan umum bagi karyawan perempuan yang menjalankan peran profesional dan peran pengasuhan sekaligus. Untuk menjawab isu tersebut, penelitian ini menguji pengaruh pelatihan manajemen tugas terhadap penurunan gejala burnout. Penelitian menggunakan desain one-group pretest–posttest, dengan sembilan partisipan yang mengikuti empat sesi pelatihan daring berdurasi 90 menit, berfokus pada manajemen waktu, penetapan prioritas, dan penggunaan alat digital. Tingkat burnout diukur menggunakan adaptasi Maslach BurnoutInventory–General Survey (MBI-GS). Analisis data menggunakan uji Wilcoxon signed-rank menunjukkan penurunan signifikan pada tingkat burnout keseluruhan (p = .007, r = .79), khususnya pada dimensi pencapaian pribadi. Temuan ini menunjukkan bahwa pelatihan manajemen tugas terstruktur dapat meningkatkan rasa kontrol dan pencapaian individu. Namun, ukuran sampel yang kecil dan ketiadaan kelompok kontrol membatasi generalisasi hasil. Hasil penelitian ini menyoroti potensi intervensi manajemen tugas sebagai pendekatan pendukung untuk mengurangi burnout pada perempuan yang menyeimbangkan berbagai peran.
Kata kunci:Burnout, karyawan perempuan berperan ganda, pelatihan task management.
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References
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- Aminah, S., Hidayah, N., Hanurawan, F., Indreswari, H., & Rangka, I. B. (2023). Career adaptability to prevent unexpected careers and burnout for woman employees in the remote work era. Journal of Public Health, 45(4), e795–e796. https://doi.org/10.1093/pubmed/fdad080
- Aniţei, M., Chraif, M., & Ioniţă, E. (2015). Gender differences in workload and self-perceived burnout in a multinational company from Bucharest. Procedia - Social and Behavioral Sciences, 187, 733–737. https://doi.org/10.1016/j.sbspro.2015.03.155
- Barboza-Wilkes, C. J., Le, T. V, & Resh, W. G. (2023). Deconstructing burnout at the intersections of race, gender, and generation in local government. Journal of Public Administration Research and Theory, 33(1), 186–201. https://doi.org/10.1093/jopart/muac018
- Bulgakov, I. (2023). The relationship between burnout and marital satisfaction. Organizational Psychology, 13(1), 145–160. https://doi.org/10.17323/2312-5942-2023-13-1-145-160
- Chen, C., & Meier, S. T. (2021). Burnout and depression in nurses: A systematic review and meta-analysis. International Journal of Nursing Studies, 124, 104099. https://doi.org/10.1016/j.ijnurstu.2021.104099
- Franssila, H. (2021). Mitigating workday fragmentation in knowledge work – task management skill training intervention. European Conference on Cognitive Ergonomics 2021, 1–4. https://doi.org/10.1145/3452853.3452891
- Fyana, L., & Rozali, Y. A. (2020). Perbedaan burnout ditinjau dari jenis kelamin pada karyawan Bank ABC. JCA of Psychology, 1(2), 147–152.
- Gyamfi, J., Plange-Rhule, J., Iwelunmor, J., Lee, D., Blackstone, S. R., Mitchell, A., Ntim, M., Apusiga, K., Tayo, B., Yeboah-Awudzi, K., Cooper, R., & Ogedegbe, G. (2017). Training nurses in task-shifting strategies for the management and control of hypertension in Ghana: A mixed-methods study. BMC Health Services Research, 17(1), 104. https://doi.org/10.1186/s12913-017-2026-5
- Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640
- Hoover, A. L., & Russ-Eft, D. F. (2005). Effect of concurrent task management training on single pilot task prioritization performance. International Journal of Applied Aviation Studies, 5(2), 233–251.
- Jubair, M. K., & Muttaleb, W. M. (2022). Psychological burnout among neophyte nurses at emergency units. International Journal of Health Sciences, 11775–11781. https://doi.org/10.53730/ijhs.v6nS3.8842
- Ko, M. C. (2024). The structural relationship of family-friendly policies, work-life balance, and employee’ subjective wellbeing: Focusing on the categorization of family-friendly policies based on the job demands-resources (JD-R) model. Review of Public Personnel Administration, 44(2), 377–409. https://doi.org/10.1177/0734371X221136431
- Koutsimani, P., Montgomery, A., & Georganta, K. (2019). The relationship between burnout, depression, and anxiety: A systematic review and meta-analysis. Frontiers in Psychology, 10(284). https://doi.org/10.3389/fpsyg.2019.00284
- Kusuma, T., & Afdal, A. (2020). Difference in burnout conditions for male and female employees of Bank Perkreditan Rakyat (BPR). Jurnal Neo Konseling, 2(2), 1–7. https://doi.org/10.24036/00263kons2020
- Lahamid, Q., Kurniawati, D., & Nofita, U. (2023). Work life balance, burnout, and job characteristics of women employees on job satisfaction. Marwah: Jurnal Perempuan, Agama Dan Jender, 22(1), 1–16. https://doi.org/10.24014/marwah.v22i1.20570
- Lupșa, D., & Vîrgă, D. (2020). Psychological capital, health, and performance: The mediating role of burnout. Psihologia Resurselor Umane, 18(1), 7–22. https://doi.org/10.24837/pru.v18i1.458
- Mafishiraz, M. (2023). Job burnout in women and the need to use psychological services and counselling in workplaces. Journal of Education, Society and Behavioural Science, 36(5), 44–54. https://doi.org/10.9734/jesbs/2023/v36i51223
- Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
- Mohamad, N. I., Ismail, A., & Nor, A. M. (2020). The relationship between management support in training programs and motivation to perform task with motivation to learn as mediator. Logforum, 16(3), 431–446. https://doi.org/10.17270/J.LOG.2020.458
- Moulton, N. H., Che Khalid, C. N. N. B., & Zaini, S. N. A. B. (2024). The gap between stay-at-home moms and working moms towards burnout. International Journal of Academic Research in Business and Social Sciences, 14(3), 244–257. https://doi.org/10.6007/IJARBSS/v14-i3/19227
- Mühlemeyer, P., & Clarke, M. (1997). The competitive factor: Training and development as a strategic management task. Journal of Workplace Learning, 9(1), 4–11. https://doi.org/10.1108/13665629710160395
- Patil, S. J. (2020). Task sharing chronic disease self-management training with lay health coaches to reduce health disparities. The Annals of Family Medicine, 18(1), 2–3. https://doi.org/10.1370/afm.2513
- Ramírez-Elvira, S., Romero-Béjar, J. L., Suleiman-Martos, N., Gómez-Urquiza, J. L., Monsalve-Reyes, C., Cañadas-De la Fuente, G. A., & Albendín-García, L. (2021). Prevalence, risk factors and burnout levels in intensive care unit nurses: A systematic review and meta-analysis. International Journal of Environmental Research and Public Health, 18(21), 11432. https://doi.org/10.3390/ijerph182111432
- Riana, I. G., Wiagustini, N. L. P., Dwijayanti, K. I., & Rihayana, I. G. (2019). Managing work family conflict and work stress through job satisfaction and Its impact on employee performance. Jurnal Teknik Industri: Jurnal Keilmuan Dan Aplikasi Teknik Industri, 20(2), 127–134. https://doi.org/10.9744/jti.20.2.127-134
- Richardson, J., DePaul, V., Officer, A., Wilkins, S., Letts, L., Bosch, J., & Wishart, L. (2015). Development and evaluation of self-management and task-oriented approach to rehabilitation training (START) in the home: Case report. Physical Therapy, 95(6), 934–943. https://doi.org/10.2522/ptj.20130617
- Riyono, B., & Rezki, G. (2022). Burnout among working mothers: The role of work-life balance and perceived organizational support. Humanitas: Indonesian Psychological Journal, 19(2), 109–121. https://doi.org/10.26555/humanitas.v19i2.31
- Rwafa-Madzvamutse, C., Kidia, K., Gureje, O., Mangezi, W., & Jack, H. E. (2020). Leadership and management training for African psychiatrists in the era of task-sharing. The Lancet Psychiatry, 7(11), 927–929. https://doi.org/10.1016/S2215-0366(19)30529-2
- Safitri, R. A., & Agustin, A. (2023). Analisis konflik peran ganda dan tingkat stres kerja terhadap kinerja karyawan wanita. Jurnal Psikologi Wijaya Putra (Psikowipa), 4(1), 19–29. https://doi.org/10.38156/psikowipa.v4i1.98
- Santika, E. F. (2023). Tingkat partisipasi angkatan kerja laki-laki dan perempuan di negara ASEAN, berapa capaian Indonesia? Databoks. https://databoks.katadata.co.id/ketenagakerjaan/statistik/c049cfe988da4d7/tingkat-partisipasi-angkatan-kerja-laki-laki-dan-perempuan-di-negara-asean-berapa-capaian-indonesia
- Sonnentag, S. (2018). Job-stress recovery: Core findings, future research topics, and remaining challenges.
- Tuğsal, T. (2020). The mediator role of social support amid work-life balance and burnout of employees’ in the context of coronavirus pandemic precautions and social isolation. Beykent Üniversitesi Sosyal Bilimler Dergisi, 13(1), 6–18. https://doi.org/10.18221/bujss.718383
- Verma, S., & Singh, V. (2024). Investigating the mediating role of willingness to use enterprise bots on white-collar teleworker productivity: An extended job demands-resources (JD-R) perspective. Behaviour & Information Technology, 43(15), 3616–3632. https://doi.org/10.1080/0144929X.2023.2285945
- Wollesen, B., Mattes, K., Schulz, S., Bischoff, L. L., Seydell, L., Bell, J. W., & von Duvillard, S. P. (2017). Effects of dual-task management and resistance training on gait performance in older individuals: A randomized controlled trial. Frontiers in Aging Neuroscience, 9, 415. https://doi.org/10.3389/fnagi.2017.00415
References
Agyapong, B., Obuobi-Donkor, G., Burback, L., & Wei, Y. (2022). Stress, burnout, anxiety and depression among teachers: A scoping review. International Journal of Environmental Research and Public Health, 19(17), 10706. https://doi.org/10.3390/ijerph191710706
Amalia, S., & Muliasari, A. (2024). “How is parental burnout in working moms?’’’ Studies based on social support and parenting self-efficacy.” KnE Social Sciences, 10(25), 515–525. https://doi.org/10.18502/kss.v9i5.15198
Aminah, S., Hidayah, N., Hanurawan, F., Indreswari, H., & Rangka, I. B. (2023). Career adaptability to prevent unexpected careers and burnout for woman employees in the remote work era. Journal of Public Health, 45(4), e795–e796. https://doi.org/10.1093/pubmed/fdad080
Aniţei, M., Chraif, M., & Ioniţă, E. (2015). Gender differences in workload and self-perceived burnout in a multinational company from Bucharest. Procedia - Social and Behavioral Sciences, 187, 733–737. https://doi.org/10.1016/j.sbspro.2015.03.155
Barboza-Wilkes, C. J., Le, T. V, & Resh, W. G. (2023). Deconstructing burnout at the intersections of race, gender, and generation in local government. Journal of Public Administration Research and Theory, 33(1), 186–201. https://doi.org/10.1093/jopart/muac018
Bulgakov, I. (2023). The relationship between burnout and marital satisfaction. Organizational Psychology, 13(1), 145–160. https://doi.org/10.17323/2312-5942-2023-13-1-145-160
Chen, C., & Meier, S. T. (2021). Burnout and depression in nurses: A systematic review and meta-analysis. International Journal of Nursing Studies, 124, 104099. https://doi.org/10.1016/j.ijnurstu.2021.104099
Franssila, H. (2021). Mitigating workday fragmentation in knowledge work – task management skill training intervention. European Conference on Cognitive Ergonomics 2021, 1–4. https://doi.org/10.1145/3452853.3452891
Fyana, L., & Rozali, Y. A. (2020). Perbedaan burnout ditinjau dari jenis kelamin pada karyawan Bank ABC. JCA of Psychology, 1(2), 147–152.
Gyamfi, J., Plange-Rhule, J., Iwelunmor, J., Lee, D., Blackstone, S. R., Mitchell, A., Ntim, M., Apusiga, K., Tayo, B., Yeboah-Awudzi, K., Cooper, R., & Ogedegbe, G. (2017). Training nurses in task-shifting strategies for the management and control of hypertension in Ghana: A mixed-methods study. BMC Health Services Research, 17(1), 104. https://doi.org/10.1186/s12913-017-2026-5
Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640
Hoover, A. L., & Russ-Eft, D. F. (2005). Effect of concurrent task management training on single pilot task prioritization performance. International Journal of Applied Aviation Studies, 5(2), 233–251.
Jubair, M. K., & Muttaleb, W. M. (2022). Psychological burnout among neophyte nurses at emergency units. International Journal of Health Sciences, 11775–11781. https://doi.org/10.53730/ijhs.v6nS3.8842
Ko, M. C. (2024). The structural relationship of family-friendly policies, work-life balance, and employee’ subjective wellbeing: Focusing on the categorization of family-friendly policies based on the job demands-resources (JD-R) model. Review of Public Personnel Administration, 44(2), 377–409. https://doi.org/10.1177/0734371X221136431
Koutsimani, P., Montgomery, A., & Georganta, K. (2019). The relationship between burnout, depression, and anxiety: A systematic review and meta-analysis. Frontiers in Psychology, 10(284). https://doi.org/10.3389/fpsyg.2019.00284
Kusuma, T., & Afdal, A. (2020). Difference in burnout conditions for male and female employees of Bank Perkreditan Rakyat (BPR). Jurnal Neo Konseling, 2(2), 1–7. https://doi.org/10.24036/00263kons2020
Lahamid, Q., Kurniawati, D., & Nofita, U. (2023). Work life balance, burnout, and job characteristics of women employees on job satisfaction. Marwah: Jurnal Perempuan, Agama Dan Jender, 22(1), 1–16. https://doi.org/10.24014/marwah.v22i1.20570
Lupșa, D., & Vîrgă, D. (2020). Psychological capital, health, and performance: The mediating role of burnout. Psihologia Resurselor Umane, 18(1), 7–22. https://doi.org/10.24837/pru.v18i1.458
Mafishiraz, M. (2023). Job burnout in women and the need to use psychological services and counselling in workplaces. Journal of Education, Society and Behavioural Science, 36(5), 44–54. https://doi.org/10.9734/jesbs/2023/v36i51223
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
Mohamad, N. I., Ismail, A., & Nor, A. M. (2020). The relationship between management support in training programs and motivation to perform task with motivation to learn as mediator. Logforum, 16(3), 431–446. https://doi.org/10.17270/J.LOG.2020.458
Moulton, N. H., Che Khalid, C. N. N. B., & Zaini, S. N. A. B. (2024). The gap between stay-at-home moms and working moms towards burnout. International Journal of Academic Research in Business and Social Sciences, 14(3), 244–257. https://doi.org/10.6007/IJARBSS/v14-i3/19227
Mühlemeyer, P., & Clarke, M. (1997). The competitive factor: Training and development as a strategic management task. Journal of Workplace Learning, 9(1), 4–11. https://doi.org/10.1108/13665629710160395
Patil, S. J. (2020). Task sharing chronic disease self-management training with lay health coaches to reduce health disparities. The Annals of Family Medicine, 18(1), 2–3. https://doi.org/10.1370/afm.2513
Ramírez-Elvira, S., Romero-Béjar, J. L., Suleiman-Martos, N., Gómez-Urquiza, J. L., Monsalve-Reyes, C., Cañadas-De la Fuente, G. A., & Albendín-García, L. (2021). Prevalence, risk factors and burnout levels in intensive care unit nurses: A systematic review and meta-analysis. International Journal of Environmental Research and Public Health, 18(21), 11432. https://doi.org/10.3390/ijerph182111432
Riana, I. G., Wiagustini, N. L. P., Dwijayanti, K. I., & Rihayana, I. G. (2019). Managing work family conflict and work stress through job satisfaction and Its impact on employee performance. Jurnal Teknik Industri: Jurnal Keilmuan Dan Aplikasi Teknik Industri, 20(2), 127–134. https://doi.org/10.9744/jti.20.2.127-134
Richardson, J., DePaul, V., Officer, A., Wilkins, S., Letts, L., Bosch, J., & Wishart, L. (2015). Development and evaluation of self-management and task-oriented approach to rehabilitation training (START) in the home: Case report. Physical Therapy, 95(6), 934–943. https://doi.org/10.2522/ptj.20130617
Riyono, B., & Rezki, G. (2022). Burnout among working mothers: The role of work-life balance and perceived organizational support. Humanitas: Indonesian Psychological Journal, 19(2), 109–121. https://doi.org/10.26555/humanitas.v19i2.31
Rwafa-Madzvamutse, C., Kidia, K., Gureje, O., Mangezi, W., & Jack, H. E. (2020). Leadership and management training for African psychiatrists in the era of task-sharing. The Lancet Psychiatry, 7(11), 927–929. https://doi.org/10.1016/S2215-0366(19)30529-2
Safitri, R. A., & Agustin, A. (2023). Analisis konflik peran ganda dan tingkat stres kerja terhadap kinerja karyawan wanita. Jurnal Psikologi Wijaya Putra (Psikowipa), 4(1), 19–29. https://doi.org/10.38156/psikowipa.v4i1.98
Santika, E. F. (2023). Tingkat partisipasi angkatan kerja laki-laki dan perempuan di negara ASEAN, berapa capaian Indonesia? Databoks. https://databoks.katadata.co.id/ketenagakerjaan/statistik/c049cfe988da4d7/tingkat-partisipasi-angkatan-kerja-laki-laki-dan-perempuan-di-negara-asean-berapa-capaian-indonesia
Sonnentag, S. (2018). Job-stress recovery: Core findings, future research topics, and remaining challenges.
Tuğsal, T. (2020). The mediator role of social support amid work-life balance and burnout of employees’ in the context of coronavirus pandemic precautions and social isolation. Beykent Üniversitesi Sosyal Bilimler Dergisi, 13(1), 6–18. https://doi.org/10.18221/bujss.718383
Verma, S., & Singh, V. (2024). Investigating the mediating role of willingness to use enterprise bots on white-collar teleworker productivity: An extended job demands-resources (JD-R) perspective. Behaviour & Information Technology, 43(15), 3616–3632. https://doi.org/10.1080/0144929X.2023.2285945
Wollesen, B., Mattes, K., Schulz, S., Bischoff, L. L., Seydell, L., Bell, J. W., & von Duvillard, S. P. (2017). Effects of dual-task management and resistance training on gait performance in older individuals: A randomized controlled trial. Frontiers in Aging Neuroscience, 9, 415. https://doi.org/10.3389/fnagi.2017.00415