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Submitted
February 20, 2023
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September 5, 2023
Published
September 6, 2023
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Abstract

Purpose – This paper aims to examine the factors that influence employee retention and turnover in the education business sector.


Design/methodology/approach This research was conducted at private university in Bali, Indonesia. This study also include 115 lecturers and academic staff respondents. The data were collected by online questionnaire with a Likert scale of 5 and it was processed through the structural equation modelling-based partial least squares.


Findings – This study found that training is positively related with job satisfaction and employee retention, and negatively affects employee turnover.


Research limitations – This study is unable to generalize the issue due to the data collection that just from a single university, further studies may expand to cover additional demographics and industries for resulting more helpful and comprehensive results.


Practical implications – This study gives practice a crucial contribution as it provides valuable guidance on how universities develop and retain talent. Providing regular training companies can retain employees.


Originality/value – This result answers the research hypothesis and stated that the most crucial factor in determining the employees leaving is job satisfaction.

Keywords

Corona virus disease digital gap Job satisfaction online teaching skill gaps

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Copyright (c) 2023 Ni Kadek Suryani, G. Santanu, N. K. Karwinic

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How to Cite
Suryani, N. K., Santanu, G., & Karwini, N. K. (2023). Enhancing employee retention in the education sector: The role of training and satisfaction. Jurnal Siasat Bisnis, 27(2), 208–218. https://doi.org/10.20885/jsb.vol27.iss2.art6
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