Main Article Content
Abstract
Purpose – This research develops a business intelligence prototype based on the analysis of profile data, problems, and needs of MSMEs.
Design/methodology/approach – This research uses the descriptive analysis method by collecting data through interviews and documentation.
Findings – Based on a sample of 5 respondent technical units in the Ministry of Finance, this research develops a prototype to empowering MSMEs in business sectors, problems, and needs of MSMEs that are fostered by several technical units in a government agency can be integrated and presented in business intelligence. This analytical tool can be used jointly by technical units to make decisions in preparing MSME empowerment programs.
Research limitations/implications – The business intelligence model has just been developed based on data and discussions from 3-5 technical units in the Ministry of Finance and does not yet reflect the data and information needs of the Ministry of Finance as a whole.
Practical implications – Government institutions that have not yet implemented business intelligence that supports MSME empowerment activities can develop this prototype into a fully functional system and can be used for synergistic empowerment of MSMEs.
Originality/value – This research is intended to complement the limited discussion regarding the application of business intelligence in government institutions.
Keywords
Article Details
Copyright (c) 2025 Maryadi Maryadi, Asqolani Asqolani, Sopian Sopian
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References
- Ain, N., Vaia, G., DeLone, W. H., & Waheed, M. (2019). Two decades of research on business intelligence system adoption, utilization and success – A systematic literature review. Decision Support Systems, 125, 113113. https://doi.org/10.1016/j.dss.2019.113113
- Badri, F., & Amrina, D. H. (2023). Strengthening the MSME Digital Economy as Indonesia’s National Economic Resilience. Journal of International Conference Proceedings, 6(6), 274–285. https://doi.org/10.32535/jicp.v6i6.2728
- Beatrix, M., & Irawan, A. P. (2022). PESTLE Analysis for Indonesia’s MSME during Covid-19. 1907–1910. https://doi.org/10.2991/assehr.k.220404.311
- Bentley, L. D., & Whitten, J. L. (2007). Systems Analysis & Design for the Global Enterprise (7th ed., Vol. 417). The McGraw-Hill.
- Boonsiritomachai, W., McGrath, M., & Burgess, S. (2014). A research framework for the adoption of Business Intelligence by Small and Medium-sized Enterprises. Small Enterprise Association of Australia & New Zealand 27th Annual Conference, 1–22. http://seaanz.org/sites/seaanz/documents/2014SEAANZConference/SEAANZ-2014-Boonsiritomachai-McGrath-Burgess.pdf
- Bordeleau, F.-E., Mosconi, E., & de Santa-Eulalia, L. A. (2020). Business Intelligence and Analytics Value Creation in Industry 4.0: A Multiple Case Study in Manufacturing Medium Enterprises. Production Planning & Control, 31(2–3), 173–185. https://doi.org/10.1080/09537287.2019.1631458
- Creswell, J. W., Hanson, W. E., Clark Plano, V. L., & Morales, A. (2007). Qualitative Research Designs: Selection and Implementation. The Counseling Psychologist, 35(2), 236–264. https://doi.org/10.1177/0011000006287390
- Dietrich, D., Heller, R., & Yang, B. (2015). Data Science and Big Data Analytics Discovering, Analyzing, Visualizing, dan Presenting Data. EMC Education Services.
- Elbashir, M. Z., Collier, P. A., & Davern, M. J. (2008). Measuring the Effects of Business Intelligence Systems: The Relationship Between Business Process and Organizational Performance. International Journal of Accounting Information Systems, 9(3), 135–153. https://doi.org/10.1016/j.accinf.2008.03.001
- Gendron, M. (2014). Business Intelligence and the Cloud: Strategic Implementation Guide.
- Hatta, N. N. M., Miskon, S., Mat Ali, N., Syed Abdullah, N., Ahmad, N., Hashim, H., Alias, R., & Maarof, M. (2015). Business intelligence system adoption theories in SMES: A literature review. 10, 18165–18174.
- Indonesia, B., & LPPI. (2015). Profil Bisnis Usaha Mikro, Kecil, dan Menengah (UMKM).
- Jelita, M. A., Dekrita, Y. A., & Romario, F. De. (2023). Pengaruh Pemberian Insentif Pajak Terhadap Kepatuhan Wajib Pajak UMKM (Studi Pada Wajib Pajak UMKM Yang Berada Di Kabupaten Sikka Provinsi Nusa Tenggara Timur). Student Scientific Creativity Journal, 1(5), 357–372.
- Khairiyah, Y. R., & Akhmadi, M. H. (2019). Studi Kualitatif : Dampak Kebijakan Insentif Pajak Usaha Kecil Dan Menengah Terhadap Kepatuhan Pajak Dan Penerimaan Negara. Jurnal Manajemen Keuangan Publik, 3(2), 36–45. https://doi.org/10.31092/jmkp.v3i2.620
- Luki Masriansyah. (2021). Masriansyah, L. (2021). Go Digitial and Customer Relationship Marketing sebagai Strategi Pemuli-han Bisnis UMKM yang Efektif dan Efisien di Masa Adaptasi New Normal. Universitas Tanjungpura.
- Marlinah, L. (2020). Memanfaatkan Insentif Pajak UMKM Dalam Upaya Mendor ong Pemulihan Ekonomi Nasional. IKRAITH-EKONOMIKA, 4(2), 73–78. https://doi.org/10.37817/ikraith-ekonomika.v4i2.1019
- Negash, S., & Gray, P. (2008). Business Intelligence. In Handbook on Decision Support Systems 2 (pp. 175–193). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-48716-6_9
- Nurhayati, I., & Adhi, N. (2021). Faktor-Faktor Yang Mempengaruhi Keputusan Umkm Mengikuti Relaksasi Pajak Di Masa Pandemi Covid-19. Jurnal Akuntansi, 10(1), 24–36. https://doi.org/10.37932/ja.v10i1.243
- Nyanga, C., Pansiri, J., & Chatibura, D. (2019). Enhancing Competitiveness in the Tourism Industry Through the Use of Business Intelligence: A Literature Review. Journal of Tourism Futures, 6(2), 139–151. https://doi.org/10.1108/JTF-11-2018-0069
- Olszak, C. M., & Ziemba, E. (2012). Critical Success Factors for Implementing Business Intelligence Systems in Small and Medium Enterprises on the Example of Upper Silesia, Poland. Interdisciplinary Journal of Information, Knowledge, and Management, 7, 129–150. https://doi.org/10.28945/1584
- Pusat, B., & Statistik. (2019). Analisis Hasil SE2016 Lanjutan Potensi Peningkatan Kinerja Usaha Mikro Kecil.
- Sri, M., & Ahmad, Y. (2017). Peluang dan Tantangan Pengembangan Usaha Mikro Kecil Menengah (UMKM) Dari Berbagai Aspek Ekonomi. Jurnal Ilmiah Manajemen Dan Bisnis, 2(1), 181–197.
- Stjepić, A.-M., Pejić Bach, M., & Bosilj Vukšić, V. (2021). Exploring Risks in the Adoption of Business Intelligence in SMEs Using the TOE Framework. Journal of Risk and Financial Management, 14(2), 58. https://doi.org/10.3390/jrfm14020058
- Susilo, D. (2020). Macro-Regional Analysis of Tourism Entrepreneurship Environment in Bali: A Descriptive Study. International Journal of Economics, Business, and Entrepreneurship, 3(1), 1–13. https://doi.org/10.23960/ijebe.v3i1.74
- Turner, P., Cadle, J., & Paul, D. (2010). Business Analysis Techniques 72 Essential Tools for Success (Vol. 260). British Cataloguing in Publication Data.
- Yin, R. (2011). Applications of Case Study Research.
References
Ain, N., Vaia, G., DeLone, W. H., & Waheed, M. (2019). Two decades of research on business intelligence system adoption, utilization and success – A systematic literature review. Decision Support Systems, 125, 113113. https://doi.org/10.1016/j.dss.2019.113113
Badri, F., & Amrina, D. H. (2023). Strengthening the MSME Digital Economy as Indonesia’s National Economic Resilience. Journal of International Conference Proceedings, 6(6), 274–285. https://doi.org/10.32535/jicp.v6i6.2728
Beatrix, M., & Irawan, A. P. (2022). PESTLE Analysis for Indonesia’s MSME during Covid-19. 1907–1910. https://doi.org/10.2991/assehr.k.220404.311
Bentley, L. D., & Whitten, J. L. (2007). Systems Analysis & Design for the Global Enterprise (7th ed., Vol. 417). The McGraw-Hill.
Boonsiritomachai, W., McGrath, M., & Burgess, S. (2014). A research framework for the adoption of Business Intelligence by Small and Medium-sized Enterprises. Small Enterprise Association of Australia & New Zealand 27th Annual Conference, 1–22. http://seaanz.org/sites/seaanz/documents/2014SEAANZConference/SEAANZ-2014-Boonsiritomachai-McGrath-Burgess.pdf
Bordeleau, F.-E., Mosconi, E., & de Santa-Eulalia, L. A. (2020). Business Intelligence and Analytics Value Creation in Industry 4.0: A Multiple Case Study in Manufacturing Medium Enterprises. Production Planning & Control, 31(2–3), 173–185. https://doi.org/10.1080/09537287.2019.1631458
Creswell, J. W., Hanson, W. E., Clark Plano, V. L., & Morales, A. (2007). Qualitative Research Designs: Selection and Implementation. The Counseling Psychologist, 35(2), 236–264. https://doi.org/10.1177/0011000006287390
Dietrich, D., Heller, R., & Yang, B. (2015). Data Science and Big Data Analytics Discovering, Analyzing, Visualizing, dan Presenting Data. EMC Education Services.
Elbashir, M. Z., Collier, P. A., & Davern, M. J. (2008). Measuring the Effects of Business Intelligence Systems: The Relationship Between Business Process and Organizational Performance. International Journal of Accounting Information Systems, 9(3), 135–153. https://doi.org/10.1016/j.accinf.2008.03.001
Gendron, M. (2014). Business Intelligence and the Cloud: Strategic Implementation Guide.
Hatta, N. N. M., Miskon, S., Mat Ali, N., Syed Abdullah, N., Ahmad, N., Hashim, H., Alias, R., & Maarof, M. (2015). Business intelligence system adoption theories in SMES: A literature review. 10, 18165–18174.
Indonesia, B., & LPPI. (2015). Profil Bisnis Usaha Mikro, Kecil, dan Menengah (UMKM).
Jelita, M. A., Dekrita, Y. A., & Romario, F. De. (2023). Pengaruh Pemberian Insentif Pajak Terhadap Kepatuhan Wajib Pajak UMKM (Studi Pada Wajib Pajak UMKM Yang Berada Di Kabupaten Sikka Provinsi Nusa Tenggara Timur). Student Scientific Creativity Journal, 1(5), 357–372.
Khairiyah, Y. R., & Akhmadi, M. H. (2019). Studi Kualitatif : Dampak Kebijakan Insentif Pajak Usaha Kecil Dan Menengah Terhadap Kepatuhan Pajak Dan Penerimaan Negara. Jurnal Manajemen Keuangan Publik, 3(2), 36–45. https://doi.org/10.31092/jmkp.v3i2.620
Luki Masriansyah. (2021). Masriansyah, L. (2021). Go Digitial and Customer Relationship Marketing sebagai Strategi Pemuli-han Bisnis UMKM yang Efektif dan Efisien di Masa Adaptasi New Normal. Universitas Tanjungpura.
Marlinah, L. (2020). Memanfaatkan Insentif Pajak UMKM Dalam Upaya Mendor ong Pemulihan Ekonomi Nasional. IKRAITH-EKONOMIKA, 4(2), 73–78. https://doi.org/10.37817/ikraith-ekonomika.v4i2.1019
Negash, S., & Gray, P. (2008). Business Intelligence. In Handbook on Decision Support Systems 2 (pp. 175–193). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-48716-6_9
Nurhayati, I., & Adhi, N. (2021). Faktor-Faktor Yang Mempengaruhi Keputusan Umkm Mengikuti Relaksasi Pajak Di Masa Pandemi Covid-19. Jurnal Akuntansi, 10(1), 24–36. https://doi.org/10.37932/ja.v10i1.243
Nyanga, C., Pansiri, J., & Chatibura, D. (2019). Enhancing Competitiveness in the Tourism Industry Through the Use of Business Intelligence: A Literature Review. Journal of Tourism Futures, 6(2), 139–151. https://doi.org/10.1108/JTF-11-2018-0069
Olszak, C. M., & Ziemba, E. (2012). Critical Success Factors for Implementing Business Intelligence Systems in Small and Medium Enterprises on the Example of Upper Silesia, Poland. Interdisciplinary Journal of Information, Knowledge, and Management, 7, 129–150. https://doi.org/10.28945/1584
Pusat, B., & Statistik. (2019). Analisis Hasil SE2016 Lanjutan Potensi Peningkatan Kinerja Usaha Mikro Kecil.
Sri, M., & Ahmad, Y. (2017). Peluang dan Tantangan Pengembangan Usaha Mikro Kecil Menengah (UMKM) Dari Berbagai Aspek Ekonomi. Jurnal Ilmiah Manajemen Dan Bisnis, 2(1), 181–197.
Stjepić, A.-M., Pejić Bach, M., & Bosilj Vukšić, V. (2021). Exploring Risks in the Adoption of Business Intelligence in SMEs Using the TOE Framework. Journal of Risk and Financial Management, 14(2), 58. https://doi.org/10.3390/jrfm14020058
Susilo, D. (2020). Macro-Regional Analysis of Tourism Entrepreneurship Environment in Bali: A Descriptive Study. International Journal of Economics, Business, and Entrepreneurship, 3(1), 1–13. https://doi.org/10.23960/ijebe.v3i1.74
Turner, P., Cadle, J., & Paul, D. (2010). Business Analysis Techniques 72 Essential Tools for Success (Vol. 260). British Cataloguing in Publication Data.
Yin, R. (2011). Applications of Case Study Research.