Main Article Content
Abstract
Purpose – This study aims to understand the influence of organizational agility and organizational resilience towards SMEs business performance and analyze the mediating role of strategic change and the moderating role of environmental uncertainty.
Design/methodology/approach – This study uses quantitative approach with survey method. The population of the study is SMEs business actors in Bandung, West Java. The samples are chosen for about 250 respondents using purposive sampling, while the data is processed using structural equation modelling with Partial Least Square.
Findings – The results indicate positive influence of organizational agility on organizational resilience, as well as organizational resilience on SMEs business growth. Additionally, strategic change is found to mediate the relationship of organizational resilience towards SMEs business growth. Environmental uncertainty can strengthen the influence of organizational resilience on strategic change.
Research limitations/implications – The results of this research provide evidence that the underlying mechanisms for increasing organizational resilience and SME business growth can be seen from the perspective of organizational agility and choosing the right strategy.
Practical implications – This study underscores the importance of building organizational agility and resilience to face dynamic environmental situation characterized by rapid change. When SMEs are adaptive and more responsive in carrying out their business, this can lead to positive outcomes for their growth.
Originality/value – The present study provides the underlying mechanisms that shows how organizational agility and resilience can lead to SMEs business growth which operate in the uncertain environment.
Keywords
Article Details
Copyright (c) 2024 Ahmad Johan, Sriwardani Sriwardani, Rizky Ferrari Oktavian
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References
Arsawan, I. W. E., Hariyanti, N. K. D., Atmaja, I. M. A. D. S., Suhartanto, D., & Koval, V. (2022). Developing Organizational Agility in SMEs: An Investigation of Innovation’s Roles and Strategic Flexibility. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 149. https://doi.org/10.3390/joitmc8030149
Bi, R., Davidson, R., Kam, B., & Smyrnios, K. (2013). Developing Organizational Agility through IT and Supply Chain Capability. Journal of Global Information Management, 21(4), 38–55. https://doi.org/10.4018/jgim.2013100103
Chen, R., Liu, Y., & Zhou, F. (2021). Turning Danger into Safety: The Origin, Research Context and Theoretical Framework of Organizational Resilience. IEEE Access, 9, 48899–48913. https://doi.org/10.1109/ACCESS.2021.3069301
Dewi, I. R. (2023). UMKM RI Mentok Susah Naik Kelas Digencet Reseller. CNBC Indonesia. https://www.cnbcindonesia.com/news/20231120180210-4-490517/umkm-ri-mentok-susah-naik-kelas-digencet-reseller
Didonet, S., & Diaz-Villavicencio, G. (2020). Innovation management in market-oriented SMEs: learning and internal arrangements for innovation. International Journal of Organizational Analysis, 28(5), 985–1003. https://doi.org/10.1108/IJOA-09-2019-1885
Eisenhardt, K. M. (1989). Making Fast Strategic Decisions In High-Velocity Environments. Academy of Management Journal, 32(3), 543–576. https://www.jstor.org/stable/256434
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they? Strategic Management Journal, 21(10–11), 1105–1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E
Fatoki, O. (2018). The Impact of Entrepreneurial Resilience on the Success of Small and Medium Enterprises in South Africa. Sustainability, 10(7), 2527. https://doi.org/10.3390/su10072527
Gading, S. (2023). Ini Dia Penyebab UMKM di RI Susah buat Naik Kelas. Detikfinance. https://finance.detik.com/berita-ekonomi-bisnis/d-6932993/ini-dia-penyebab-umkm-di-ri-susah-buat-naik-kelas
Goodstein, J., Gautam, K., & Boeker, W. (1994). The effects of board size and diversity on strategic change. Strategic Management Journal, 15(3), 241–250. https://doi.org/10.1002/smj.4250150305
Guo, Y., Chen, Y., Usai, A., Wu, L., & Qin, W. (2023). Knowledge integration for resilience among multinational SMEs amid the COVID-19: from the view of global digital platforms. Journal of Knowledge Management, 27(1), 84–104. https://doi.org/10.1108/JKM-02-2022-0138
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications.
Hair Jr., J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107. https://doi.org/10.1504/ijmda.2017.10008574
Hamel, G., & Välikangas, L. (2003, September). The Quest for Resilience. Harvard Business Review On Point, 13. https://trans.kuciv.kyoto-u.ac.jp/resilience/material/pdf/2012_06_21/HBRQuestforResilience.pdf
Hasayotin, K. (2023). Disaster Resilience, Social Resilience, Organizational Resilience, and Business Resilience Impact Towards the Growth of MNCS in Australia. International Journal of Professional Business Review, 8(10), e03559. https://doi.org/10.26668/businessreview/2023.v8i10.3559
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hillmann, J., & Guenther, E. (2021). Organizational Resilience: A Valuable Construct for Management Research? International Journal of Management Reviews, 23(1), 7–44. https://doi.org/10.1111/ijmr.12239
Ibrahim, M. (2023). Survei FEB UI Ungkap Banyak UMKM Sulit Naik Kelas, Apa Penyebabnya? (G. Pratama (ed.)). Infobanknews.Com. https://infobanknews.com/survei-feb-ui-ungkap-banyak-umkm-sulit-naik-kelas-apa-penyebabnya/
Karman, A. (2020). Flexibility, coping capacity and resilience of organizations: between synergy and support. Journal of Organizational Change Management, 33(5), 883–907. https://doi.org/10.1108/JOCM-10-2019-0305
Kim, K. K., Ryoo, S. Y., & Lee, H. (2016). Environmental uncertainty and interorganizational information sharing: Accommodating manufacturer and supplier perspectives. Information Development, 32(5), 1485–1502. https://doi.org/10.1177/0266666915608425
Liang, L., & Li, Y. (2023). The double-edged sword effect of organizational resilience on ESG performance. Corporate Social Responsibility and Environmental Management, 30(6), 2852–2872. https://doi.org/10.1002/csr.2520
Liang, L., & Li, Y. (2024). How does organizational resilience promote firm growth? The mediating role of strategic change and managerial myopia. Journal of Business Research, 177, 114636. https://doi.org/10.1016/j.jbusres.2024.114636
Lopez, E., Flecha-Ortiz, J. A., Santos-Corrada, M., & Dones, V. (2024). The role of organizational resilience in SME service innovation and value cocreation. Journal of Services Marketing, 38(4), 443–459. https://doi.org/10.1108/JSM-03-2023-0081
Lotfi, M., & Saghiri, S. (2018). Disentangling resilience, agility and leanness: Conceptual development and empirical analysis. Journal of Manufacturing Technology Management, 29(1), 168–197. https://doi.org/10.1108/jmtm-01-2017-0014
Mao, H., Liu, S., & Zhang, J. (2015). How the effects of IT and knowledge capability on organizational agility are contingent on environmental uncertainty and information intensity. Information Development, 31(4), 358–382. https://doi.org/10.1177/0266666913518059
Masroor, N., & Asim, M. (2019). SMEs in the Contemporary Era of Global Competition. In X. Zeng, J. Aje, S. Baek, I. Bojanova, F. Bouthillier, F. C. Ortiz, A. Carswell, I. Casas, G. Darkazalli, E. Edmonds, R. Khan, M. Koval, M. Levy, B. Lin, R. McCarthy, W. Pedrycz, Z. Wang, & F. Xhafa (Eds.), Procedia Computer Science (Vol. 158, pp. 632–641). Elsevier B.V. https://doi.org/10.1016/j.procs.2019.09.097
Mintzberg, H. (1990). The design school: Reconsidering the basic premises of strategic management. Strategic Management Journal, 11(3), 171–195. https://doi.org/10.1002/smj.4250110302
Moore, J. R. (1960). Review: [Untitled]. Southern Economic Journal, 27(2), 151–152. https://doi.org/10.2307/1055183
Mulyana, M., Nurhayati, T., & Putri, E. R. P. (2023). Value Creation Agility on Business Performance: An Empirical Study in Retail Fashion SMEs. Journal of Creating Value, 10(1), 102–115. https://doi.org/10.1177/23949643231205839
Ouzaka, B., Gouch, M. El, Ouhadi, S., & Kadouri, A. (2022). Theoretical Exploration of the Organizational Resilience Factors of the Family-Owned SMEs during the COVID-19 Crisis. Cross Current International Journal of Economics, Management and Media Studies, 4(4), 57–63. https://doi.org/10.36344/ccijemms.2022.v04i04.003
Panda, S., & Rath, S. K. (2018). Modelling the Relationship Between Information Technology Infrastructure and Organizational Agility: A Study in the Context of India. Global Business Review, 19(2), 424–438. https://doi.org/10.1177/0972150917713545
Penrose, E. (1995). The Theory of the Growth of the Firm (3rd ed.). Oxford Academic. https://doi.org/10.1093/0198289774.001.0001
Pertheban, T. R., Thurasamy, R., Marimuthu, A., Venkatachalam, K. R., Annamalah, S., Paraman, P., & Hoo, W. C. (2023). The Impact of Proactive Resilience Strategies on Organizational Performance: Role of Ambidextrous and Dynamic Capabilities of SMEs in Manufacturing Sector. Sustainability, 15(16), 12665. https://doi.org/10.3390/su151612665
Sahebjamnia, N., Torabi, S. A., & Mansouri, S. A. (2018). Building organizational resilience in the face of multiple disruptions. International Journal of Production Economics, 197, 63–83. https://doi.org/10.1016/j.ijpe.2017.12.009
Sajko, M., Boone, C., & Buyl, T. (2021). CEO Greed, Corporate Social Responsibility, and Organizational Resilience to Systemic Shocks. Journal of Management, 47(4), 957–992. https://doi.org/10.1177/0149206320902528
Sarwoko, E., & Frisdiantara, C. (2016). Growth Determinants of Small Medium Enterprises (SMEs). Universal Journal of Management, 4(1), 36–41. https://doi.org/10.13189/ujm.2016.040105
Shafer, R. A., Dyer, L., Kilty, J., Amos, J., & Ericksen, J. (2001). Crafting a Human Resource Strategy to Foster Organizational Agility: A Case Study. Human Resource Management, 40(3), 197–211. https://doi.org/10.1002/hrm.1011
Sherehiy, B., Karwowski, W., & Layer, J. K. (2007). A review of enterprise agility: Concepts, frameworks, and attributes. International Journal of Industrial Ergonomics, 37(5), 445–460. https://doi.org/10.1016/j.ergon.2007.01.007
Smith, K. G., & Grimm, C. M. (1987). Environmental variation, strategic change and firm performance: A study of railroad deregulation. Strategic Management Journal, 8(4), 363–376. https://doi.org/https://doi.org/10.1002/smj.4250080406
Syamsari, S., Maarif, M. S., Anggraeni, E., & Amanah, S. (2022). Characteristics of Fishery Industry MSMEs in Takalar Regency that are Resistant to Interferences in Uncertainty Era. Journal of Social Science, 3(4), 851–863. https://doi.org/10.46799/jss.v3i4.374
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic Capabilities and Strategic Management. Strategic Management Journal, 18(7), 509–533. https://www.jstor.org/stable/3088148
Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13–35. https://doi.org/10.1525/cmr.2016.58.4.13
Teixeira, E. de O., & Werther, W. B. (2013). Resilience: Continuous renewal of competitive advantages. Business Horizons, 56(3), 333–342. https://doi.org/10.1016/j.bushor.2013.01.009
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