Main Article Content
Abstract
Purpose – This study investigates the relationship between basic psychological needs and financial well-being among outsourced employees in the e-commerce sector of Indonesia, with financial attitude as a mediating variable. Based on Self-Determination Theory (SDT), it aims to explore how the fulfillment of autonomy, competence, and relatedness contributes to positive financial outcomes.
Design/methodology/approach – This research applied a quantitative method by collecting survey data from 422 outsourced employees in Indonesia’s e-commerce sector. Data were obtained through an online questionnaire distributed via Google Forms and analyzed using Structural Equation Modeling with the Partial Least Squares (SEM - PLS) technique, using SmartPLS version 4.0.9.9
Findings – The research results show that basic psychological needs have a significant positive effect on financial attitude and financial well-being. Financial attitude was found to partially mediate the relationship between psychological needs and financial well-being. When the psychological needs of e-commerce outsourcing employees are fulfilled, they not only feel better emotionally and become more motivated but also exhibit more adaptive financial behaviors. Adaptive financial behavior, combined with positive financial attitudes, can help employees achieve greater financial well-being.
Research limitations/implications – This study is limited by its cross-sectional design and narrow employment context, which may affect generalizability. Using self-report surveys alone may not capture the full experiences of outsourced employees. Future research should consider longitudinal methods and qualitative approaches, such as interviews, to explore psychological needs and financial well-being more deeply.
Practical implications – Organizations should foster supportive work environments that meet employees’ psychological needs and integrate financial education into employee support programs. This holistic approach can enhance financial well-being, particularly in unstable or outsourced work settings.
Originality/value – This study expands the application of Self-Determination Theory within financial behavior by emphasizing how psychological needs influence individuals’ financial attitudes and outcomes. It also highlights the essential role of psychological resources in supporting financial well-being, especially among workers in unstable or uncertain employment conditions.
Keywords
Article Details
Copyright (c) 2025 Ranty Anindyastri, Tastaftiyan Risfandy, Septiana Lisa Arumsari

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References
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- Brüggen, E. C., Hogreve, J., Holmlund, M., Kabadayi, S., & Löfgren, M. (2017). Financial well-being: A conceptualization and research agenda. Journal of Business Research, 79, 228–237. https://doi.org/10.1016/j.jbusres.2017.03.013
- Culebro-Martínez, R., Moreno-García, E., & Hernández-Mejía, S. (2024). Financial Literacy of Entrepreneurs and Companies’ Performance. Journal of Risk and Financial Management, 17(2), 63. https://doi.org/10.3390/jrfm17020063
- Deci, E. L., & Ryan, R. M. (2000). The “What” and “Why” of Goal Pursuits: Human Needs and the Self-Determination of Behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01
- du Plessis, L., Jordaan, Y., & van der Westhuizen, L.-M. (2024). Psychological needs and financial well-being: the role of consumer spending self-control. Journal of Financial Services Marketing, 29(4), 1197–1206. https://doi.org/10.1057/s41264-024-00270-y
- Grünwald, K. C., Van den Broeck, A., Colledani, D., Lermer, E., Falvo, R., & Hudecek, M. F. C. (2024). Validation of the German work-related basic need satisfaction scale (W-BNS-G). Current Psychology, 43(47), 36315–36332. https://doi.org/10.1007/s12144-024-06927-0
- Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (Third edition). SAGE.
- Hikouatcha, P., Tagne Foka, A. G., Tindang Kountelejouo, C. L., & Mboyou Mfokue, H. (2024). Does culture empower inclusive finance? Empirical investigation into small business in Cameroon. Heliyon, 10(6), e27750. https://doi.org/10.1016/j.heliyon.2024.e27750
- Howard, J., Gagné, M., Morin, A. J. S., & Van den Broeck, A. (2016). Motivation profiles at work: A self-determination theory approach. Journal of Vocational Behavior, 95–96, 74–89. https://doi.org/10.1016/j.jvb.2016.07.004
- Junça Silva, A., & Dias, R. (2023). The role of financial status, attitudes, behaviours and knowledge for overall well-being in Portugal: the mediating role of financial well-being. International Journal of Organizational Analysis, 31(7), 3668–3685. https://doi.org/10.1108/IJOA-08-2022-3385
- Kim, J.-H., Yoo, K., Lee, S., & Lee, K.-H. (2021). A Validation Study of the Work Need Satisfaction Scale for Korean Working Adults. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.611464
- Laksono, A. D., Nugraheni, W. P., Rohmah, N., & Wulandari, R. D. (2022). Health insurance ownership among female workers in Indonesia: does socioeconomic status matter? BMC Public Health, 22(1), 1798. https://doi.org/10.1186/s12889-022-14189-3
- Neise, T., López, T., & Angga Reksa, A. F. (2023). Rethinking labour risk in global production networks: Resilience strategies of cruise ship workers in the wake of the COVID-19 pandemic. Geoforum, 145, 103842. https://doi.org/10.1016/j.geoforum.2023.103842
- Netemeyer, R. G., Warmath, D., Fernandes, D., & Lynch, J. G. (2017). How Am I Doing? Perceived Financial Well-Being, Its Potential Antecedents, and Its Relation to Overall Well-Being. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3485990
- Primaningtyas, A., & Gheewala, S. H. (2025). Social life cycle assessment of non-timber forest products in Indonesia: The case of Gum Rosin. Sustainable Production and Consumption, 55, 373–388. https://doi.org/10.1016/j.spc.2025.02.009
- Putra, R. A. A., Ovsiannikov, K., & Kotani, K. (2023). COVID-19-associated income loss and job loss: Evidence from Indonesia. Journal of Asian Economics, 87, 101631. https://doi.org/10.1016/j.asieco.2023.101631
- Riaz, S., Khan, H. H., Sarwar, B., Ahmed, W., Muhammad, N., Reza, S., & Ul Haq, S. M. N. (2022). Influence of Financial Social Agents and Attitude Toward Money on Financial Literacy: The Mediating Role of Financial Self-Efficacy and Moderating Role of Mindfulness. Sage Open, 12(3). https://doi.org/10.1177/21582440221117140
- Ryan, R. M., & Deci, E. L. (2024). Self-determination theory. In Encyclopedia of quality of life and well-being research (pp. 6229–6235). Springer International Publishing.
- Sajid, M., Mushtaq, R., Murtaza, G., Yahiaoui, D., & Pereira, V. (2024). Financial literacy, confidence and well-being: The mediating role of financial behavior. Journal of Business Research, 182, 114791. https://doi.org/10.1016/j.jbusres.2024.114791
- Saragih, T. S., Ratminto, Djunaedi, A., Ikhwan, H., Dahyan, A., Pramasanti, A. N., & Mahaganti, F. S. (2025). Innovative models to enhance user experience in JMO mobile: A case study of migrant workers in East Java, Indonesia. Social Sciences & Humanities Open, 12, 101916. https://doi.org/10.1016/j.ssaho.2025.101916
- She, L., Rasiah, R., Turner, J., Guptan, V., & Nia, H. (2021). Psychological beliefs and financial well-being among working adults: the mediating role of financial behaviour. International Journal of Social Economics, 49(2), 190–209. https://doi.org/https://doi.org/10.1108/IJSE-07-201-0389
- Sinha, N. K., Kumar, P., & Priyadarshi, P. (2021). Relating mindfulness to financial well-being through materialism: evidence from India. International Journal of Bank Marketing, 39(5), 834–855. https://doi.org/10.1108/IJBM-07-2020-0375
- Soepding, B. A., Munene, J. C., & Orobia, L. (2021). Self-determination and financial well-being: mediating role of financial attitude among retirees in Nigeria. Working with Older People, 25(2), 153–163. https://doi.org/10.1108/WWOP-09-2020-0051
- Talwar, M., Talwar, S., Kaur, P., Tripathy, N., & Dhir, A. (2021). Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic? Journal of Retailing and Consumer Services, 58, 102341. https://doi.org/10.1016/j.jretconser.2020.102341
- Tan, T.-L., Lu, M.-P., & Kosim, Z. (2024). The mediating effect of digital financial inclusion on gender differences in digital financial literacy and financial well-being: Evidence from Malaysian households. Investment Management and Financial Innovations, 22(1), 11–24. https://doi.org/10.21511/imfi.22(1).2025.02
- Van den Broeck, A., Ferris, D. L., Chang, C.-H., & Rosen, C. C. (2016). A Review of Self-Determination Theory’s Basic Psychological Needs at Work. Journal of Management, 42(5), 1195–1229. https://doi.org/10.1177/0149206316632058
- Van den Broeck, A., Vansteenkiste, M., De Witte, H., Soenens, B., & Lens, W. (2010). Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work‐related Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83(4), 981–1002. https://doi.org/10.1348/096317909X481382
References
Birkenmaier, J., Zhang, Y., & Huang, J. (2025). Financial services mistreatment, financial access, and financial well-being: A causal mediation analysis. Journal of Retailing and Consumer Services, 84, 104253. https://doi.org/10.1016/j.jretconser.2025.104253
Brüggen, E. C., Hogreve, J., Holmlund, M., Kabadayi, S., & Löfgren, M. (2017). Financial well-being: A conceptualization and research agenda. Journal of Business Research, 79, 228–237. https://doi.org/10.1016/j.jbusres.2017.03.013
Culebro-Martínez, R., Moreno-García, E., & Hernández-Mejía, S. (2024). Financial Literacy of Entrepreneurs and Companies’ Performance. Journal of Risk and Financial Management, 17(2), 63. https://doi.org/10.3390/jrfm17020063
Deci, E. L., & Ryan, R. M. (2000). The “What” and “Why” of Goal Pursuits: Human Needs and the Self-Determination of Behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01
du Plessis, L., Jordaan, Y., & van der Westhuizen, L.-M. (2024). Psychological needs and financial well-being: the role of consumer spending self-control. Journal of Financial Services Marketing, 29(4), 1197–1206. https://doi.org/10.1057/s41264-024-00270-y
Grünwald, K. C., Van den Broeck, A., Colledani, D., Lermer, E., Falvo, R., & Hudecek, M. F. C. (2024). Validation of the German work-related basic need satisfaction scale (W-BNS-G). Current Psychology, 43(47), 36315–36332. https://doi.org/10.1007/s12144-024-06927-0
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (Third edition). SAGE.
Hikouatcha, P., Tagne Foka, A. G., Tindang Kountelejouo, C. L., & Mboyou Mfokue, H. (2024). Does culture empower inclusive finance? Empirical investigation into small business in Cameroon. Heliyon, 10(6), e27750. https://doi.org/10.1016/j.heliyon.2024.e27750
Howard, J., Gagné, M., Morin, A. J. S., & Van den Broeck, A. (2016). Motivation profiles at work: A self-determination theory approach. Journal of Vocational Behavior, 95–96, 74–89. https://doi.org/10.1016/j.jvb.2016.07.004
Junça Silva, A., & Dias, R. (2023). The role of financial status, attitudes, behaviours and knowledge for overall well-being in Portugal: the mediating role of financial well-being. International Journal of Organizational Analysis, 31(7), 3668–3685. https://doi.org/10.1108/IJOA-08-2022-3385
Kim, J.-H., Yoo, K., Lee, S., & Lee, K.-H. (2021). A Validation Study of the Work Need Satisfaction Scale for Korean Working Adults. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.611464
Laksono, A. D., Nugraheni, W. P., Rohmah, N., & Wulandari, R. D. (2022). Health insurance ownership among female workers in Indonesia: does socioeconomic status matter? BMC Public Health, 22(1), 1798. https://doi.org/10.1186/s12889-022-14189-3
Neise, T., López, T., & Angga Reksa, A. F. (2023). Rethinking labour risk in global production networks: Resilience strategies of cruise ship workers in the wake of the COVID-19 pandemic. Geoforum, 145, 103842. https://doi.org/10.1016/j.geoforum.2023.103842
Netemeyer, R. G., Warmath, D., Fernandes, D., & Lynch, J. G. (2017). How Am I Doing? Perceived Financial Well-Being, Its Potential Antecedents, and Its Relation to Overall Well-Being. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3485990
Primaningtyas, A., & Gheewala, S. H. (2025). Social life cycle assessment of non-timber forest products in Indonesia: The case of Gum Rosin. Sustainable Production and Consumption, 55, 373–388. https://doi.org/10.1016/j.spc.2025.02.009
Putra, R. A. A., Ovsiannikov, K., & Kotani, K. (2023). COVID-19-associated income loss and job loss: Evidence from Indonesia. Journal of Asian Economics, 87, 101631. https://doi.org/10.1016/j.asieco.2023.101631
Riaz, S., Khan, H. H., Sarwar, B., Ahmed, W., Muhammad, N., Reza, S., & Ul Haq, S. M. N. (2022). Influence of Financial Social Agents and Attitude Toward Money on Financial Literacy: The Mediating Role of Financial Self-Efficacy and Moderating Role of Mindfulness. Sage Open, 12(3). https://doi.org/10.1177/21582440221117140
Ryan, R. M., & Deci, E. L. (2024). Self-determination theory. In Encyclopedia of quality of life and well-being research (pp. 6229–6235). Springer International Publishing.
Sajid, M., Mushtaq, R., Murtaza, G., Yahiaoui, D., & Pereira, V. (2024). Financial literacy, confidence and well-being: The mediating role of financial behavior. Journal of Business Research, 182, 114791. https://doi.org/10.1016/j.jbusres.2024.114791
Saragih, T. S., Ratminto, Djunaedi, A., Ikhwan, H., Dahyan, A., Pramasanti, A. N., & Mahaganti, F. S. (2025). Innovative models to enhance user experience in JMO mobile: A case study of migrant workers in East Java, Indonesia. Social Sciences & Humanities Open, 12, 101916. https://doi.org/10.1016/j.ssaho.2025.101916
She, L., Rasiah, R., Turner, J., Guptan, V., & Nia, H. (2021). Psychological beliefs and financial well-being among working adults: the mediating role of financial behaviour. International Journal of Social Economics, 49(2), 190–209. https://doi.org/https://doi.org/10.1108/IJSE-07-201-0389
Sinha, N. K., Kumar, P., & Priyadarshi, P. (2021). Relating mindfulness to financial well-being through materialism: evidence from India. International Journal of Bank Marketing, 39(5), 834–855. https://doi.org/10.1108/IJBM-07-2020-0375
Soepding, B. A., Munene, J. C., & Orobia, L. (2021). Self-determination and financial well-being: mediating role of financial attitude among retirees in Nigeria. Working with Older People, 25(2), 153–163. https://doi.org/10.1108/WWOP-09-2020-0051
Talwar, M., Talwar, S., Kaur, P., Tripathy, N., & Dhir, A. (2021). Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic? Journal of Retailing and Consumer Services, 58, 102341. https://doi.org/10.1016/j.jretconser.2020.102341
Tan, T.-L., Lu, M.-P., & Kosim, Z. (2024). The mediating effect of digital financial inclusion on gender differences in digital financial literacy and financial well-being: Evidence from Malaysian households. Investment Management and Financial Innovations, 22(1), 11–24. https://doi.org/10.21511/imfi.22(1).2025.02
Van den Broeck, A., Ferris, D. L., Chang, C.-H., & Rosen, C. C. (2016). A Review of Self-Determination Theory’s Basic Psychological Needs at Work. Journal of Management, 42(5), 1195–1229. https://doi.org/10.1177/0149206316632058
Van den Broeck, A., Vansteenkiste, M., De Witte, H., Soenens, B., & Lens, W. (2010). Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work‐related Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83(4), 981–1002. https://doi.org/10.1348/096317909X481382