Pengaruh Pelatihan Komunikasi pada Supervisor terhadap Penurunan Stres Kerja Karyawan
Purpose of this study is to investigate the impact of communication training for supervisors on employees occupational stress level in Antah Department Store Yogyakarta. There are 2 experiment groups, first consists of 4 supervisors who trained about communication and 18 subordinates who filled occupational stress scale pre, post 1 and post 2 training. Control group were 2 groups, first 5 supervisors were not be given training and 18 subordinates only asked to complete occupational stress scale pre, post 1 and post 2 training. By using anova mixed repeated measures, the result indicated that occupational stress level significantly decrease after their supervisors got communication training (F=15,839,p<0,01).
Keywords: communication training, communication, occupational stress level
Metrics powered by PLOS ALM
Copyright (c) 2017 JIP : Jurnal Intervensi Psikologi
Master of Professional Psychology
Fakultas Psikologi dan Ilmu Sosial Budaya
Universitas Islam Indonesia
Kampus Terpadu UII
Jl. Kaliurang Km 14,5 Yogyakarta 55584
Telp. +62 274 898444 Ext. 2136
JIP (Jurnal Intervensi Psikologi)
Master of Proffesional Psychology, Faculty of Psychology and Socio-cultural Sciences, Universitas Islam Indonesia
JIP (Jurnal Intervensi Psikologi) at http://journal.uii.ac.id/index.php/Intervensipsikologi/ is licensed under a Creative Commons Attribution 4.0 International License.