Main Article Content

Abstract

Penelitian ini bertujuan untuk menguji pengaruh pengalaman pembelian terhadap niat pembelian produk ramah lingkungan, yang dimediasi oleh kesadaran lingkungan dan sikap ramah lingkungan. Populasi penelitian ini adalah konsumen yang telah membeli atau mengonsumsi produk Avoskin di Yogyakarta, dengan sampel minimal 180 responden yang dipilih menggunakan teknik non-probability sampling dengan metode convenient sampling. Data dikumpulkan melalui kuesioner berbasis Google Forms dengan skala likert 7 poin untuk mengukur setiap variabel. Analisis data dilakukan dengan menggunakan teknik structural equation modelling (SEM) melalui aplikasi AMOS 24. Hasil penelitian menunjukkan bahwa pengalaman pembelian memiliki pengaruh positif terhadap kesadaran lingkungan dan sikap ramah lingkungan, yang pada gilirannya memengaruhi niat pembelian produk ramah lingkungan. Namun, sikap ramah lingkungan tidak memiliki pengaruh langsung yang signifikan terhadap niat pembelian. Penelitian ini memberikan kontribusi terhadap pemahaman perilaku konsumen dalam sektor pemasaran hijau dan memberikan rekomendasi bagi perusahaan untuk meningkatkan penjualan produk ramah lingkungan.

Keywords

niat pembelian produk ramah lingkungan kesadaran lingkungan sikap ramah lingkungan pengalaman pembelian

Article Details

How to Cite
Rahendra, S. (2025). Pengaruh Pengalaman Pembelian yang Dimediasi Kesadaran Lingkungan dan Sikap Ramah Lingkungan terhadap Niat Pembelian Produk Ramah Lingkungan: Studi Empiris pada Konsumen Avoskin di Yogyakarta. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 3(3), 68–81. Retrieved from https://journal.uii.ac.id/selma/article/view/43101

References

  1. Ajzen, I. (2015) “The theory of planned behaviour is alive and well, and not ready to retire: a commentary on Sniehotta, Presseau, and Araújo-Soares,” Health Psychology Review, 9(2), hal. 131–137. Tersedia pada: https://doi.org/10.1080/17437199.2014.883474.
  2. Alamsyah, D.P., Othman, N.A. dan Mohammed, H.A.A. (2020) “The awareness of environmentally friendly products: The impact of green advertising and green brand image,” Management Science Letters, 10(9), hal. 1961–1968. Tersedia pada: https://doi.org/10.5267/j.msl.2020.2.017.
  3. Chen, Y.-S., Lin, C.-Y. dan Weng, C.-S. (2015) “The Influence of Environmental Friendliness on Green Trust: The Mediation Effects of Green Satisfaction and Green Perceived Quality,” Sustainability, 7(8), hal. 10135–10152. Tersedia pada: https://doi.org/10.3390/su70810135.
  4. Costa, C.S.R. et al. (2021) “Consumer antecedents towards green product purchase intentions,” Journal of Cleaner Production, 313, hal. 127964. Tersedia pada: https://doi.org/https://doi.org/10.1016/j.jclepro.2021.127964.
  5. Delafrooz, N., Taleghani, M. dan Nouri, B. (2014) “Effect of green marketing on consumer purchase behavior,” QScience Connect, 2014(1), hal. 5. Tersedia pada: https://doi.org/10.5339/connect.2014.5.
  6. Fu, L. et al. (2020) “Environmental awareness and pro-environmental behavior within China’s road freight transportation industry: Moderating role of perceived policy effectiveness,” Journal of Cleaner Production, 252, hal. 119796. Tersedia pada: https://doi.org/https://doi.org/10.1016/j.jclepro.2019.119796.
  7. Ghozali, I. (2017) Model Persamaan Struktural: Konsep dan Aplikasi dengan Program AMOS 24 Update Bayesian SEM. 7 ed. Semarang: Badan Penerbit UNDIP.
  8. Hair, J.F. et al. (2014) Multivariate Data Analysis. 7 ed. Upper Saddle River: Pearson Education.
  9. Haryono, S. (2016) Metode SEM Untuk Penelitian Manajemen dengan AMOS LISREL PLS. Bekasi: PT. Intermedia Personalia Utama.
  10. Kim, H.Y. dan Chung, J. (2011) “Consumer purchase intention for organic personal care products,” Journal of Consumer Marketing, 28(1), hal. 40–47. Tersedia pada: https://doi.org/10.1108/07363761111101930.
  11. Lin, S.-T. dan Niu, H.-J. (2018) “Green consumption: Environmental knowledge, environmental consciousness, social norms, and purchasing behavior,” Business Strategy and the Environment, 27(8), hal. 1679–1688. Tersedia pada: https://doi.org/10.1002/bse.2233.
  12. Lin, Y. et al. (2018) “An Exploratory Study of Consumer Attitudes toward Green Cosmetics in the UK Market,” Administrative Sciences, hal. 71. Tersedia pada: https://doi.org/10.3390/admsci8040071.
  13. Mahmoud, T.O. (2018) “Impact of green marketing mix on purchase intention,” International Journal of Advanced and Applied Sciences, 5(2), hal. 127–135. Tersedia pada: https://doi.org/10.21833/ijaas.2018.02.020.
  14. McColl-Kennedy, J.R. et al. (2015) “Fresh perspectives on customer experience,” Journal of Services Marketing, 29(6–7), hal. 430–435. Tersedia pada: https://doi.org/10.1108/JSM-01-2015-0054.
  15. Nekmahmud, M. (2020) “Environmental marketing Tourists’ purchase behaviour response on green products,” in A. Hassan (ed.) Tourism Marketing in Bangladesh. 1 ed. London: Routledge, hal. 23.
  16. Nguyen, H.V. et al. (2019) “Organic food purchases in an emerging market: The influence of consumers’ personal factors and green marketing practices of food stores,” International Journal of Environmental Research and Public Health, 16(6). Tersedia pada: https://doi.org/10.3390/ijerph16061037.
  17. Oktaviani, B.R. dan Estaswara, H. (2022) “Pengaruh Electronic Word Of Mouth (eWOM) di Media Sosial Twitter @avoskinbeuaty Terhadap Keputusan Pembelian Avoskin,” Jurnal Publish, 1(1), hal. 10–24. Tersedia pada: https://doi.org/10.35814/publish.v1i1.3492.
  18. Polonsky, M.J. (1994) “An Introduction To Green Marketing,” Electronic Green Journal, 1(2). Tersedia pada: https://doi.org/10.5070/G31210177.
  19. PT AVO Innovation Technology (2025) Digital Recycling Program of Avoskin Beauty, AVOSKIN BEAUTY. Tersedia pada: https://www.avoskinbeauty.com/avo-and-w4c (Diakses: 1 Juli 2025).
  20. Rahmi, D.Y. et al. (2017) “Green Brand Image Relation Model, Green Awareness, Green Advertisement, and Ecological Knowledge as Competitive Advantage in Improving Green Purchase Intention and Green Purchase Behavior on Creative Industry Products,” Journal of Economics, Business, and Accountancy Ventura, 20(2), hal. 177–186. Tersedia pada: https://journal.perbanas.ac.id/index.php/jebav/article/view/1126.
  21. Ranjan, R.K. dan Kushwaha, R. (2017) “Impact of Green Marketing Strategies on Consumer Purchase Behaviour,” Review of Management, 7(3–4), hal. 9–22. Tersedia pada: https://www.researchgate.net/profile/Rajeev-Kumar-182/publication/364815806_Impact_of_Green_Marketing_Strategies_on_Consumer_Purchase_Behaviour/links/635b805e96e83c26eb5f486e/Impact-of-Green-Marketing-Strategies-on-Consumer-Purchase-Behaviour.pdf.
  22. Saraswati, N. dan Wirayudha, A. (2022) “SUSTAINABILITY MARKETING MIX ON PURCHASE DECISION THROUGH CONSUMER’S GREEN ATTITUDE AS THE MODERATING VARIABLE,” International Journal of Economics, Business and Accounting Research (IJEBAR), 6(3), hal. 1–15. Tersedia pada: https://www.jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/6354.
  23. Sugandini, D. et al. (2020) “Green supply management and green marketing strategy on green purchase intention: SMEs cases,” Journal of Industrial Engineering and Management, 13(1), hal. 79–92. Tersedia pada: https://doi.org/10.3926/jiem.2795.
  24. Wu, S.-I. dan Chen, Y.-J. (2014) “The Impact of Green Marketing and Perceived Innovation on Purchase Intention for Green Products,” International Journal of Marketing Studies, 6(5), hal. 81–100. Tersedia pada: https://doi.org/10.5539/ijms.v6n5p81.
  25. Yulianti, D.R., Wulandari, D. dan Wulandari, G.A. (2014) “Pengaruh Green Marketing dan Pengetahuan serta Kepercayaan Terhadap Keputusan Pembelian Kosmetik Oriflame di SPO 857 Jember,” Artikel Ilmiah Mahasiswa, hal. 5. Tersedia pada: https://repository.unej.ac.id/handle/123456789/63881.