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Abstract
Penelitian ini bertujuan untuk menganalisis pengaruh kesesuaian latar belakang live streaming e-commerce terhadap niat pembelian konsumen melalui perspektif kognitif-afektif berdasarkan model stimulus–organism–response (SOR). Penelitian menggunakan pendekatan kuantitatif dengan metode survei. Pengambilan sampel dilakukan menggunakan teknik convenience sampling terhadap responden yang pernah menonton live streaming e-commerce, sedangkan analisis data menggunakan structural equation modeling–partial least squares (SEM-PLS) dengan bantuan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa product-background fit dan anchor-background fit berpengaruh positif terhadap perceived trust, perceived value, dan perceived pleasure. Selanjutnya, ketiga variabel tersebut terbukti meningkatkan purchase intention konsumen. Keterbatasan penelitian terletak pada penggunaan convenience sampling dan cakupan responden yang terbatas. Implikasi manajerial menunjukkan pentingnya merancang latar belakang live streaming yang sesuai dengan produk dan pembawa acara untuk meningkatkan pengalaman konsumen serta niat pembelian. Penelitian selanjutnya disarankan menggunakan teknik sampling probabilitas, memperluas responden, dan menambahkan variabel lain yang memengaruhi niat pembelian.
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Copyright (c) 2026 Muhammad Rizki Dwi Wibowo

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References
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References
Azzari, V. and Pelissari, A. (2020) “Does Brand Awareness Influences Purchase Intention? The Mediation Role of Brand Equity Dimensions,” Brazilian Busniess Review, 17(6), pp. 669–685. Available at: https://doi.org/10.15728/BBR.2020.17.6.4.
Chen, W.-K., Chen, C.-W. and Silalahi, A.D.K. (2022) “Understanding Consumers’ Purchase Intention and Gift-Giving in Live Streaming Commerce: Findings from SEM and fsQCA,” EmergingScience Journal, 6(3), pp. 460–481. Available at: https://doi.org/10.28991/ESJ-2022-06-03-03.
Córdova, F.M. et al. (2022) “Analysis of the purchasing decision-making process in e-commerce using SED Method from Neuromarketing,” in X. Zeng et al. (eds.) Procedia Computer Science. Amsterdam: Elsevier B.V., pp. 704–711. Available at: https://doi.org/10.1016/j.procs.2022.11.232.
Firdaus, W. et al. (2026) “Analisis Peran Desain Visual dalam Membentuk Kepercayaan Konsumen terhadap Brand: Literature Review,” Jurnal Penelitian Ilmiah Multidisipliner, 3(1), pp. 1799–1815. Available at: https://ojs.ruangpublikasi.com/index.php/jpim/article/view/1989.
Foroutan, R.A., Sarokolaei, M.G. and Rezaeian, J. (2022) “Online Customer Behavior: An Analysis of the Effects of Cognitive and Affective Trust,” Current Chinese Science, 2(6), pp. 434–449. Available at: https://doi.org/10.2174/2210298102666220829121101.
Hair Jr, J.F. et al. (2021) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 3rd ed. Thousand Oaks: SAGE Publications, Inc. Available at: https://uk.sagepub.com/en-gb/eur/a-primer-on-partial-least-squares-structural-equation-modeling-pls-sem/book270548.
Ho, C.-I., Liu, Y. and Chen, M.-C. (2022) “Antecedents and consequences of consumers’ attitudes toward live streaming shopping: an application of the stimulus–organism–response paradigm,” Cogent Business & Management, 9(1), p. 2145673. Available at: https://doi.org/10.1080/23311975.2022.2145673.
Hu, M. and Chaudhry, S.S. (2020) “Enhancing consumer engagement in e-commerce live streaming via relational bonds,” Internet Research, 30(3), pp. 1019–1041. Available at: https://doi.org/10.1108/INTR-03-2019-0082.
Li, Y. (2022) “A Study on the Influence of External Stimuli and Psychological Processes on Stationery Purchase Behavior Based on SOR,” in R. Leal-Arcas et al. (eds.) Proceedings of Business and Economic Studies. Sydney: Bio-Byword Scientific Publishing Pty. Ltd., pp. 79–87. Available at: https://doi.org/10.26689/pbes.v5i4.4285.
Liu, F. et al. (2022) “Marketing by live streaming: How to interact with consumers to increase their purchase intentions,” Frontiers in Psychology, 13, p. 933633. Available at: https://doi.org/10.3389/fpsyg.2022.933633.
Ma, L., Gao, S. and Zhang, X. (2022) “How to Use Live Streaming to Improve Consumer Purchase Intentions: Evidence from China,” Sustainability, 14(2), p. 1045. Available at: https://doi.org/10.3390/su14021045.
Mehrabian, A. and Russell, J.A. (1974) An approach to environmental psychology, An approach to environmental psychology. Cambridge, MA, US: The MIT Press.
Peng, M. et al. (2022) “How does the use of simultaneous contrast illusion on product-background color combination nudge consumer behavior? A behavioral and event-related potential study,” Frontiers in Neuroscience, 16, p. 942901. Available at: https://doi.org/10.3389/fnins.2022.942901.
Rahman, N.F.R. and Listyorini, S. (2022) “PENGARUH E-SERVICESCAPE DAN E-SERVICE QUALITY TERHADAP E-SATISFACION PADA TOKOPEDIA (Studi pada Pengguna Aplikasi Tokopedia di Kota Semarang),” Jurnal Ilmu Administrasi Bisnis, 10(3), pp. 1344–1354. Available at: https://doi.org/10.14710/jiab.2021.32254.
Sawmong, S. (2022) “Examining the Key Factors that Drives Live Stream Shopping Behavior,” Emerging Science Journal, 6(6), pp. 1394–1408. Available at: https://doi.org/10.28991/ESJ-2022-06-06-011.
Sekaran, U. and Bougie, R. (2016) Research Methods for Business: A Skill-Building Approach. 7th ed. Chichester, United Kingdom: John Wiley & Sons Ltd.
Shang, Q. et al. (2023) “Effects of Background Fitting of e-Commerce Live Streaming on Consumers’ Purchase Intentions: A Cognitive-Affective Perspective,” Psychology Research and Behavior Management, 16, pp. 149–168. Available at: https://doi.org/10.2147/PRBM.S393492.
Sugiyono (2022) Metode Penelitian Bisnis, Pendekatan Kuantitatif, Kualitatif, Kombinasi, dan R&D. Bandung: CV Alfabeta.
Tavares, D.R. et al. (2021) “An Ontological Approach of the Cognitive and Affective Product Experience,” Frontiers in Neuroergonomics, 2, p. 602881. Available at: https://doi.org/10.3389/fnrgo.2021.602881.
Wang, Y. et al. (2022) “How Live Streaming Changes Shopping Decisions in E-commerce: A Study of Live Streaming Commerce,” Computer Supported Cooperative Work (CSCW), 31(4), pp. 701–729. Available at: https://doi.org/10.1007/s10606-022-09439-2.
Zhou, X. and Tian, X. (2022) “Impact of Live Streamer Characteristics and Customer Response on Live-streaming Performance: Empirical Evidence from e-Commerce Platform,” in X. Zeng et al. (eds.) Procedia Computer Science. Amsterdam: Elsevier B.V., pp. 1277–1284. Available at: https://doi.org/10.1016/j.procs.2022.11.306.
