Main Article Content
Abstract
This paper aims to contribute to a better understanding of the relatively comprehensive breadth of information on outsourcing-offshoring from existing and open-source research articles. A systematic literature review was carried out on 700 articles related to global outsourcing to obtain results of scientific studies. The PRISMA method is used to get relevant articles that meet the quality control aspects of the article data used. Research on global outsourcing and offshoring showed significant progress from the start until its peak in 2008. In 2000 global outsourcing was in the implementation stage, requiring a lot of basic and conceptual research to develop global outsourcing activities. After 2008 the topic of global outsourcing research studies decreased. This was because research on global outsourcing became more specific. The 32 topic items grouped into 4 clusters are state-of-the-art research on global outsourcing-offshoring topics in the last 20 years.
Keywords
Article Details
Copyright (c) 2023 Arie Indra Gunawan, Andrieta Shintia Dewi, Elvira Azis
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References
Awe, O. A., Kulangara, N., & Henderson, D. F. (2018). Outsourcing and firm performance: A meta-analysis. Journal of Strategy and Management, 11(3), 371–386. https://doi.org/10.1108/JSMA-03-2017-0019
Bals, L., Kirchoff, J. F., & Foerstl, K. (2016). Exploring the reshoring and insourcing decision making process: Toward an agenda for future research. Operations Management Research, 9, 102-116. https://doi.org/10.1007/s12063-016-0113-0
Baumert, N., Kander, A., Jiborn, M., Kulionis, V., & Nielsen, T. (2019). Global outsourcing of carbon emissions 1995–2009: A reassessment. Environmental Science and Policy, 92, 228–236. https://doi.org/10.1016/j.envsci.2018.10.010
Bergkvist, L., & Fredriksson, O. (2008). Outsourcing terms: A literature review from an ISD perspective. European Conference on Information Systems (ECIS) 2008 Proceedings, 129. https://aisel.aisnet.org/ecis2008/129
Bettiol, M., Chiarvesio, M., Di Maria, E., Di Stefano, C., & Fratocchi, L. (2023). Post-offshoring manufacturing strategies: Decision-making and implementation. Management Decision, 61(12), 3755-3784. https://doi.org/10.1108/MD-12-2022-1764
Bruccoleri, M., Perrone, G., Mazzola, E., & Handfield, R. (2019). The magnitude of a product recall: Offshore outsourcing vs. captive offshoring effects. International Journal of Production Research, 57(13), 4211–4227. https://doi.org/10.1080/00207543.2018.1533652
Bunyaratavej, K., Doh, J., Hahn, E. D., Lewin, A. Y., & Massini, S. (2011). Conceptual issues in services offshoring research: A multidisciplinary review. Group and Organization Management, 36(1), 70–102. https://doi.org/10.1177/1059601110390996
Chanda, R. (2008). India and services outsourcing in Asia. The Singapore Economic Review, 53(03), 419-447. https://doi.org/10.1142/S0217590808003051
Charles, M., & Ochieng, S. B. (2023). Strategic outsourcing and firm performance: A review of literature. International Journal of Social Science and Humanities Research, 1(1), 20-29. https://doi.org/10.61108/ijsshr.v1i1.5
Colamatteo, A., Cassia, F., & Sansone, M. (2021). Near-shoring versus far-shoring: effects on customer perceived quality and purchase intention. The TQM Journal, 34(5), 1416-1431. https://doi.org/10.1108/TQM-05-2021-0132
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Eltschinger, C. (2007). Source Code China: The New Global Hub of IT Outsourcing. New Jersey: John Wiley & Sons.
Fierro Hernandez, D., & Haddud, A. (2018). Value creation via supply chain risk management in global fashion organizations outsourcing production to China. Journal of Global Operations and Strategic Sourcing, 11(2), 250–272. https://doi.org/10.1108/JGOSS-09-2017-0037
Fisch, C., & Block, J. (2018). Six tips for your (systematic) literature review in business and management research. Management Review Quarterly, 68(2), 103–106. https://doi.org/10.1007/s11301-018-0142-x
Foerstl, K., Kirchoff, J. F., & Bals, L. (2016). Reshoring and insourcing: Drivers and future research directions. International Journal of Physical Distribution & Logistics Management, 46(5), 492-515. https://doi.org/10.1108/IJPDLM-02-2015-0045
Galli, B. J. (2018). Addressing risks in global software development and outsourcing: A reflection of practice. International Journal of Risk and Contingency Management (IJRCM), 7(3), 1-41. https://doi.org/10.4018/IJRCM.2018070101
Griffith, D. A., Harmancioglu, N., & Droge, C. (2009). Governance decisions for the offshore outsourcing of new product development in technology intensive markets. Journal of World Business, 44(3), 217-224. https://doi.org/10.1016/j.jwb.2008.08.007
Gunasekaran, A., Irani, Z., Choy, K. L., Filippi, L., & Papadopoulos, T. (2015). Performance measures and metrics in outsourcing decisions: A review for research and applications. International Journal of Production Economics, 161, 153-166. https://doi.org/10.1016/j.ijpe.2014.12.021
Gusenbauer, M., & Haddaway, N. R. (2020). Which academic search systems are suitable for systematic reviews or meta‐analyses? Evaluating retrieval qualities of Google Scholar, PubMed, and 26 other resources. Research Synthesis Methods, 11(2), 181–217. https://doi.org/10.1002/jrsm.1378
Gylling, M., Heikkilä, J., Jussila, K., & Saarinen, M. (2015). Making decisions on offshore outsourcing and backshoring: A case study in the bicycle industry. International Journal of Production Economics, 162, 92-100. https://doi.org/10.1016/j.ijpe.2015.01.006
Haddaway, N. R., Collins, A. M., Coughlin, D., & Kirk, S. (2015). The role of Google Scholar in evidence reviews and its applicability to grey literature searching. PloS One, 10(9), e0138237. https://doi.org/10.1371/journal.pone.0138237
Handley, S. M., & Benton, W. C. (2013). The influence of task- and location-specific complexity on the control and coordination costs in global outsourcing relationships. Journal of Operations Management, 31(3), 109–128. https://doi.org/10.1016/j.jom.2012.12.003
Hansen, Z. N. L., & Ahmed-Kristensen, S. (2012). Connecting engineering operations to strategic management: A framework for decision making in engineering offshoring. International Journal of Product Development, 17(3-4), 204-227. https://doi.org/10.1504/IJPD.2012.052102
Hätönen, J. (2009). Making the locational choice: A case approach to the development of a theory of offshore outsourcing and internationalization. Journal of International Management, 15(1), 61-76. https://doi.org/10.1016/j.intman.2008.06.003
Iqbal, Z., & Dad, A. M. (2013). Outsourcing: A review of trends, winners & losers and future directions. International Journal of Business and Social Science, 4(8), 91-107.
Ishizaka, A., Bhattacharya, A., Gunasekaran, A., Dekkers, R., & Pereira, V. (2019). Outsourcing and offshoring decision making. International Journal of Production Research, 57(13), 4187–4193. https://doi.org/10.1080/00207543.2019.1603698
Johansson, B., & Persson, R. (2019, September). Offshore outsourcing: An IT-manager perspective on cultural differences. In Joint International Conference on Perspectives in Business Informatics Research Workshops and Doctoral Consortium (BIR-WS 2019); Centre for New Information Technologies (CNTI), University of Economics in Katowice; Poland (Vol. 2443, pp. 140-152).
Kaur, H., Singh, S. P., & Majumdar, A. (2019). Modelling joint outsourcing and offshoring decisions. International Journal of Production Research, 57(13), 4278-4309. https://doi.org/10.1080/00207543.2018.1471245
Kirilenko, A. P., Stepchenkova, S. O., & Hernandez, J. M. (2019). Comparative clustering of destination attractions for different origin markets with network and spatial analyses of online reviews. Tourism Management, 72, 400–410. https://doi.org/10.1016/j.tourman.2019.01.001
Kumar, N., & Palvia, P. (2002). A framework for global IT outsourcing management: Key influence factors and strategies. Journal of Information Technology Case and Application Research, 4(1), 56-75. https://doi.org/10.1080/15228053.2002.10855992
Lacity, M. C., Rottman, J. W., & Willcocks, L. P. (2008). Global outsourcing of back office services: Lessons, trends, and enduring challenges. Strategic Outsourcing: An International Journal, 1(1), 13–34. https://doi.org/10.1108/17538290810857457
Lahiri, S. (2016). Does outsourcing really improve firm performance? Empirical evidence and research agenda. International Journal of Management Reviews, 18(4), 464-497. https://doi.org/10.1111/ijmr.12075
Leung, W. F., D'Cruz, P., & Noronha, E. (2021). Freelancing globally: Upworkers in China and India, neo-liberalisation and the new international putting-out system of labour (NIPL). In Haidar, J., & Keune, M. (Eds.), Work and Labour Relations in Global Platform Capitalism (pp. 134-156). UK: Edward Elgar Publishing. https://doi.org/10.4337/9781802205138
Li, Y., Liu, Y., Li, M., & Wu, H. (2008). Transformational offshore outsourcing: Empirical evidence from alliances in China. Journal of Operations Management, 26(2), 257-274. https://doi.org/10.1016/j.jom.2007.02.011
Lin, N., Tan, H., & Chen, S. (2017). Global offshoring portfolio diversity and performance implications. International Journal of Physical Distribution & Logistics Management, 47(2/3), 114-136. https://doi.org/10.1108/IJPDLM-09-2015-0230
Maruping, L., Rai, A., Aljafari, R., & Venkatesh, V. (2021). Overcoming cross-organizational barriers to success in offshore projects. Industrial Management and Data Systems, 121(12), 2365–2386. https://doi.org/10.1108/IMDS-09-2020-0559
McCann, L. (2014). Disconnected amid the networks and chains: Employee detachment from company and union after offshoring. British Journal of Industrial Relations, 52(2), 237-260. https://doi.org/10.1111/bjir.12014
Mella, P., & Pellicelli, M. (2012). The strategies of outsourcing and offshoring. American International Journal of Contemporary Research, 2(9), 116-127.
Mihalache, M., & Mihalache, O. R. (2016). A decisional framework of offshoring: Integrating insights from 25 years of research to provide direction for future. Decision Sciences, 47(6), 1103–1149. https://doi.org/10.1111/deci.12206
Moe, N. B., Šmite, D., Hanssen, G. K., & Barney, H. (2014). From offshore outsourcing to insourcing and partnerships: Four failed outsourcing attempts. Empirical Software Engineering, 19, 1225-1258. https://doi.org/10.1007/s10664-013-9272-x
Mohiuddin, M., Rashid, M. M., Al Azad, M. S., & Su, Z. (2019). Back-shoring or re-shoring: Determinants of manufacturing offshoring from emerging to least developing countries (LDCs). International Journal of Logistics Research and Applications, 22(1), 78-97. https://doi.org/10.1080/13675567.2018.1475554
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