Main Article Content

Abstract

This study aims to analyze the influence of destination attributes, escapism, and authenticity on place attachment and memorable tourism experience, and to examine the mediating role of place attachment on revisit intention. This study was conducted on tourists visiting leading destinations in Sumatra Province, such as the Toba Caldera Geopark and the Tropical Rainforest Heritage of Sumatra. Data were collected through a survey of 300 respondents chosen by purposive sampling and analyzed using a quantitative approach with partial least squares-structural equation modeling (PLS-SEM) through SmartPLS 3.0. The results show that destination attributes, escapism, and authenticity have a positive and significant effect on place attachment and memorable tourism experience. In addition, place attachment is proven to mediate the relationship between these three variables and revisit intention. These findings confirm that tourists’ emotional attachment to a destination plays a significant role in driving revisit intention. Theoretically, this study broadens the understanding of the relationship between tourist psychological factors and post-tourism behavior in the context of nature and cultural tourism in Indonesia. Practically, the results of this study provide implications for destination managers to strengthen the elements of authenticity, experience quality, and emotional value of destinations to build sustainable tourism.

Keywords

Destination attributes escapism authenticity place attachment memorable tourism experience revisit intention

Article Details

How to Cite
Lestari, I., & Suryani, W. (2026). Experience marketing through authenticity and escapism: Drivers of revisit intention in Sumatra’s natural heritage tourism. Asian Management and Business Review, 6(2), 421–436. https://doi.org/10.20885/AMBR.vol6.iss2.art8

References

  1. Albayrak, T., & Caber, M. (2013). The symmetric and asymmetric influences of destination attributes on overall visitor satisfaction. Current Issues in Tourism, 16(2), 149–166. https://doi.org/10.1080/13683500.2012.682978
  2. Arivetullatif, Sulastri, & Afrianti, R. (2023). Impact of the COVID-19 pandemic on West Sumatra tourism. Jurnal Informatika Ekonomi Bisnis, 5(1), 240-246. https://doi.org/10.37034/infeb.v5i1.236
  3. Beverland, M. B., & Farrelly, F. J. (2010). The quest for authenticity in consumption: Consumers’ purposive choice of authentic cues to shape experienced outcomes. Journal of Consumer Research, 36(5), 838-856. https://doi.org/10.1086/615047
  4. Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97-116. https://doi.org/10.1016/S0261-5177(99)00095-3
  5. Çakar, K., & Seyitoğlu, F. (2023). Motivations and experiences of tourists visiting Hasankeyf as a last chance tourism destination. Journal of Ecotourism, 22(2), 237-259. https://doi.org/10.1080/14724049.2021.1965151
  6. Chen, J., Huang, Y., Wu, E. Q., Ip, R., & Wang, K. (2023). How does rural tourism experience affect green consumption in terms of memorable rural-based tourism experiences, connectedness to nature and environmental awareness? Journal of Hospitality and Tourism Management, 54, 166-177. https://doi.org/10.1016/j.jhtm.2022.12.006
  7. Cheng, W., Tsai, H., Chuang, H., Lin, P., & Ho, T. (2020). How can emerging event sustainably develop in the tourism industry? From the perspective of the s-o-r model on a two-year empirical study. Sustainability, 12(23), 1–18. https://doi.org/10.3390/su122310075
  8. Cong, G., Zhang, H., & Chen, T. (2022). A study on the perception of authenticity of tourist destinations and the place attachment of potential tourists—the case of Ding Zhen’s endorsement of Ganzi, Sichuan. Sustainability, 14(12), 1-23. https://doi.org/10.3390/su14127151
  9. Conti, E., & Farsari, I. (2024). Disconnection in nature-based tourism experiences: an actor-network theory approach. Annals of Leisure Research, 27(4), 525-542. https://doi.org/10.1080/11745398.2022.2150665
  10. Dai, T., Zheng, X., & Yan, J. (2021). Contradictory or aligned? The nexus between authenticity in heritage conservation and heritage tourism, and its impact on satisfaction. Habitat International, 107: Article e102307. https://doi.org/10.1016/j.habitatint.2020.102307
  11. Dedeoğlu, B. B. (2019). Shaping tourists’ destination quality perception and loyalty through destination country image: The importance of involvement and perceived value. Tourism Management Perspectives, 29, 105-117. https://doi.org/10.1016/j.tmp.2018.11.006
  12. Eusébio, C., & Vieira, A. L. (2013). Destination attributes’ evaluation, satisfaction and behavioural intentions: a structural modelling approach. International Journal of Tourism Research, 15(1), 66-80. https://doi.org/10.1002/jtr.877
  13. González-Reverté, F., Corrons, A., & Gomis-López, J. M. (2025). Exploring the role of memorable tourism experiences and place attachment in the revisit intention of tourists staying in short-term rentals. Journal of Hospitality and Tourism Insights, 8(11), 79–99. https://doi.org/10.1108/JHTI-05-2024-0451
  14. Huang, R., & Bu, H. M. (2022). Destination attributes of memorable chinese rural tourism experiences: impact on positive arousal, memory and behavioral intention. Psychology Research and Behavior Management, 15, 3639-3661. https://doi.org/10.2147/PRBM.S387241
  15. Jiang, Y., Ramkissoon, H., Mavondo, F. T., & Feng, S. (2017). Authenticity: the link between destination image and place attachment. Journal of Hospitality Marketing and Management, 26(2), 105–124. https://doi.org/10.1080/19368623.2016.1185988
  16. Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences. Tourism Management, 44, 34–45. https://doi.org/10.1016/J.TOURMAN.2014.02.007
  17. Kolar, T., & Zabkar, V. (2010). A consumer-based model of authenticity: An oxymoron or the foundation of cultural heritage marketing? Tourism Management, 31(5), 652-664. https://doi.org/10.1016/j.tourman.2009.07.010
  18. Lee, S., Kim, M., & Kim, H. (2024). Relationality of objective and constructive authenticities: effects on existential authenticity, memorability, and satisfaction. Journal of Travel Research, 63(1), 195-214. https://doi.org/10.1177/00472875221143468
  19. Li, X., & Wang, C. (2023). Understanding the relationship between tourists’ perceptions of the authenticity of traditional village cultural landscapes and behavioural intentions, mediated by memorable tourism experiences and place attachment. Asia Pacific Journal of Tourism Research, 28(3), 254-273. https://doi.org/10.1080/10941665.2023.2217959
  20. Low, S. M., & Altman, I. (1992). Place attachment: A conceptual inquiry. Place Attachment, 12, 1-12. https://doi.org/10.1007/978-1-4684-8753-4_1
  21. Mahdzar, M., Shuib, A., Ramachandran, S., & Herman Mohammad Afandi, S. (2015). The role of destination attributes and memorable tourism experience in understanding tourist revisit intentions. American-Eurasian Journal of Agricultural & Environmental Sciences (Tourism & Environment, Social and Management Sciences), 15(1), 32-39. https://doi.org/ 10.5829/idosi.aejaes.2015.15.s.205
  22. Mehrabian, A., & Russell, J. A. (1974). An Approach to Environmental Psychology. Cambridge, MA: MIT Press.
  23. Moon, H., & Han, H. (2018). Destination attributes influencing Chinese travelers’ perceptions of experience quality and intentions for island tourism: A case of Jeju Island. Tourism Management Perspectives, 28, 71–82. https://doi.org/10.1016/J.TMP.2018.08.002
  24. Mykletun, R. J., Oma, P. Ø., & Aas, Ø. (2021). When the hiking gets tough: “New adventurers” and the “extinction of experiences.” Journal of Outdoor Recreation and Tourism, 36: Article e100450. https://doi.org/10.1016/j.jort.2021.100450
  25. Oh, H., Fiore, A. M., & Jeoung, M. (2007). Measuring experience economy concepts: Tourism applications. Journal of Travel Research, 46(2), 119-132. https://doi.org/10.1177/0047287507304039
  26. Ponsignon, F., Lunardo, R., & Michrafy, M. (2021). Why are international visitors more satisfied with the tourism experience? the role of hedonic value, escapism, and psychic distance. Journal of Travel Research, 60(8), 1771-1786. https://doi.org/10.1177/0047287520961175
  27. Ram, Y., Björk, P., & Weidenfeld, A. (2016). Authenticity and place attachment of major visitor attractions. Tourism Management, 52, 110-122. https://doi.org/10.1016/j.tourman.2015.06.010
  28. Rehman, A. ur, & Alnuzhah, A. S. (2022). Identifying travel motivations of saudi domestic tourists: case of Hail Province in Saudi Arabia. Geojournal of Tourism and Geosites, 43(3), 1118-1128. https://doi.org/10.30892/gtg.43333-927
  29. Schlesinger, W., Cervera-Taulet, A., & Pérez-Cabañero, C. (2020). Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations. Tourism Management Perspectives, 35: Article e100699. https://doi.org/10.1016/j.tmp.2020.100699
  30. Shang, W., Yuan, Q., & Chen, N. (2020). Examining structural relationships among brand experience, existential authenticity, and place attachment in slow tourism destinations. Sustainability, 12(7), 2784. https://doi.org/10.3390/su12072784
  31. Sheng, C. W., & Chen, M. C. (2012). A study of experience expectations of museum visitors. Tourism Management, 33(1), 53-60. https://doi.org/10.1016/j.tourman.2011.01.023
  32. Singh, R., & Singh, J. (2019). Destination attributes to measure tourist revisit intention: a scale development. Global Business Review, 20(2), 549–572. https://doi.org/10.1177/0972150918825329
  33. Sthapit, E., Björk, P., Coudounaris, D. N., & Jiménez-Barreto, J. (2024a). Memorable halal tourism experience and its effects on place attachment. International Journal of Hospitality and Tourism Administration, 25(3), 575–601. https://doi.org/10.1080/15256480.2022.2135666
  34. Sthapit, E., Ji, C., Dayour, F., & Badu-Baiden, F. (2024b). Memorable wildlife tourism experience: Evidence from the Mole National Park. Journal of Destination Marketing and Management, 33: Article e100904. https://doi.org/10.1016/j.jdmm.2024.100904
  35. Sutono, A., Briandana, R., Doktoralina, C. M., Rekarti, E., & Dwityas, N. A. (2018). Exploration of marine tourism in North Sumatra: an analysis of promoting tourism. Journal of Social Studies Education Research, 9(4), 185-197. https://doi.org/10.17499/jsser.21792
  36. Trinanda, O., Sari, A. Y., Cerya, E., & Riski, T. R. (2022). Predicting place attachment through selfie tourism, memorable tourism experience and hedonic well-being. International Journal of Tourism Cities, 8(2), 412–423. https://doi.org/10.1108/IJTC-09-2020-0188
  37. Tsai, C. T. S. (2016). Memorable tourist experiences and place attachment when consuming local food. International Journal of Tourism Research, 18(6), 536–548. https://doi.org/10.1002/jtr.2070
  38. Tung, V. W. S., & Ritchie, J. R. B. (2011). Exploring the essence of memorable tourism experiences. Annals of Tourism Research, 38(4), 1367-1386. https://doi.org/10.1016/j.annals.2011.03.009
  39. Wang, X., Lai, I. K. W., & Wang, X. (2023). The influence of girlfriend getaway luxury travel experiences on women’s subjective well-being through travel satisfaction: a case study in Macau. Journal of Hospitality and Tourism Management, 55, 91-100. https://doi.org/10.1016/j.jhtm.2023.03.004
  40. Ye, S., Shi, L., Wu, J., & Hyuk, G. (2025). Beyond the tangible: factors influencing memorable experiences in intangible culture heritage tourism in Wuxi, China. Sage Open, 15(1), 1–18. https://doi.org/10.1177/21582440251319959
  41. Yi, X., Fu, X., So, K. K. F., & Zheng, C. (2023). Perceived authenticity and place attachment: new findings from Chinese world heritage sites. Journal of Hospitality and Tourism Research, 47(5). https://doi.org/10.1177/10963480211027629
  42. Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing and Management, 8, 326–336. https://doi.orsg/10.1016/j.jdmm.2017.06.004
  43. Zhou, G., Chen, W., & Wu, Y. (2022). Research on the effect of authenticity on revisit intention in heritage tourism. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.883380
  44. Zulvianti, N., Aimon, H., & Abror, A. (2022). The influence of environmental and non-environmental factors on tourist satisfaction in halal tourism destinations in West Sumatra, Indonesia. Sustainability, 14(15), 9185. https://doi.org/10.3390/su14159185