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Abstract
Hasil penelitian menunjukkan bahwa implementasi prinsip TQM di MAN Model Yogyakarta tercermin dari proses yang bertahap dan terus menerus dalam peningkatan mutu dengan pemenuhan harapan pelanggan (client) internal maupun eksternal melalui dukungan, partisipasi aktif dan dinamis dari sejumlah pihak. TQM juga memberi manfaat bagi MAN Model sebagai institusi dalam perannya sebagai leader of change. Kebersamaan dan kerjasama seluruh komponen MAN Model Yogyakarta menjadi prasyarat implementasi TQM yang efektif dalam meningkatkan kualitas pendidikan. Sejumlah hambatan yang ada dapat terpecahkan dengan mengkomunikasikannya dan mempertinggi komitmen semua komponen untuk bersama-sama menuju pada kualitas yang diharapkan.
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