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Abstract
What an organization does and says in a crisis situation can permanently influence the organization's image. Crisis communication plans can be supplementary to or part of the crisis management plan. Many believe that a crisis communication plan is key to survival of an organization-knowing what to say, when, and to whom. Crisis communication team plays a critical role because the public has a great desire for knowledge in crisis situations.
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How to Cite
Hariyanti, P. (2016). Mencari Solusi Kritis di Tengah Krisis. Jurnal Komunikasi, 3(2), 189–198. Retrieved from https://journal.uii.ac.id/jurnal-komunikasi/article/view/6815