Main Article Content
Abstract
Penelitian ini bertujuan untuk menguji pengaruh knowledge management yang terhadap kinerja operasional, yang dimediasi oleh inovasi (inovasi proses dan inovasi produk). Dalam penelitian ini, populasi yang digunakan adalah UMKM di bidang Food & Baverage yang berada di Daerah Istimewa Yogyakarta. Jumlah sampel yang diambil sebanyak 290 UMKM. Data penelitian ini diperoleh dengan menggunakan kuesioner secara survei online melalui google form. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif. Teknik analisis data menggunakan Smart-PLS versi 3.0. Hasil penelitian ini membuktikan bahwa knowledge management berpengaruh positif terhadap inovasi produk, knowledge management berpengaruh positif terhadap inovasi proses, knowledge management berpengaruh positif terhadap kinerja operasional, inovasi produk berpengaruh positif terhadap kinerja operasional, inovasi proses berpengaruh positif terhadap kinerja operasional, knowledge management berpengaruh positif terhadap kinerja operasional yang dimediasi oleh inovasi produk, knowledge management berpengaruh positif terhadap kinerja operasional yang dimediasi oleh inovasi proses.
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Copyright (c) 2024 Sultan Muhammad Aryadisyawal, Dessy Isfianadewi
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References
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References
Abdallah, A. dan Matsui, Y. (2019) “The Impact of Lean Practices on Mass Customization and Competitive Performance of Mass-Customizing Plants,” in The 20th Annual Production and Operations Management Society (POMS) Conference Proceedings. Orlando, hal. 1–30. Tersedia pada: https://doi.org/10.13140/2.1.2445.8563.
Abdallah, M., El-Rayes, K. dan Liu, L. (2013) “Operational performance of sustainable measures in public buildings,” Journal of construction engineering and management, 139(12), hal. A4013008. Tersedia pada: https://ascelibrary.org/doi/abs/10.1061/(ASCE)CO.1943-7862.0000770.
Al-Sa’di, A.F., Abdallah, A.B. dan Dahiyat, S.E. (2017) “The mediating role of product and process innovations on the relationship between knowledge management and operational performance in manufacturing companies in Jordan,” Business Process Management Journal, 23(2), hal. 349–376. Tersedia pada: https://doi.org/10.1108/BPMJ-03-2016-0047.
Al-Shanti, M.A. (2017) “The role of transformational leadership on the knowledge management: An applied study on the employees in the Palestinian interior ministry-Gaza strip,” The Jordan journal of business administration, 13(3), hal. 435–459.
Al-Tit, A.A. (2016) “The mediating role of knowledge management and the moderating part of organizational culture between HRM practices and organizational performance,” International business research, 9(1), hal. 43.
Al‐Hakim, L. dan Hassan, S. (2013) “Knowledge management strategies, innovation, and organisational performance: An empirical study of the Iraqi MTS,” Journal of Advances in Management Research, 10(1), hal. 58–71.
Andreeva, K. dan Kianto, T. (2021) “Knowledge processes, knowledge-intensity and innovation: a moderated mediation analysis,” Journal of Knowledge Management, 15(6), hal. 1016–1034.
Andreeva, T. dan Kianto, A. (2011) “Knowledge processes, knowledge‐intensity and innovation: a moderated mediation analysis,” Journal of knowledge management, 15(6), hal. 1016–1034.
Andreeva, T. dan Kianto, A. (2012) “Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance,” Journal of knowledge management, 16(4), hal. 617–636.
Baró, E. (2008) “The role of knowledge-intensive business services in innovation processes,” Strategies for Innovation, 1(0), hal. 88–97. Tersedia pada: https://www.raco.cat/index.php/Paradigmes/article/download/226046/307619#:~:text=Generally speaking%2C the purpose of,man- agement%2C market knowledge and.
Barton, J.L., Carney, T. dan Brushett, F.R. (2016) “Evaluation of high-concentration TEMPO-based electrolytes for use in nonaqueous redox flow batteries,” in Electrochemical Society Meeting Abstracts 230. The Electrochemical Society, Inc., hal. 638–638.
Bas, C. Le, Mothe, C. dan Nguyen-Thi, T.U. (2015) “The differentiated impacts of organizational innovation practices on technological innovation persistence,” European Journal of Innovation Management, 18(1), hal. 110–127.
Chang, S. dan Ahn, J. (2015) “Product and process knowledge in the performance-oriented knowledge management approach,” Journal of Knowledge Management, 9(4), hal. 114–132.
Chen, C., Huang, J. dan Hsiao, Y. (2010) “Knowledge management and innovativeness: The role of organizational climate and structure,” International journal of Manpower, 31(8), hal. 848–870.
Chong, C. et al. (2000) “Where does knowledge management add value?,” Journal of Intellectual Capital, 1(4), hal. 366–383.
Dahiyat, S.E. (2015) “An integrated model of knowledge acquisition and innovation: examining the mediation effects of knowledge integration and knowledge application,” International Journal of Learning and change, 8(2), hal. 101–135.
Dahiyat, S.E. dan Al-Zu’bi, Z.M.F. (2012) “The role of knowledge acquisition in facilitating customer involvement in product development: examining the mediation effect of absorptive capacity,” International Journal of Learning and Change, 6(3/4), hal. 171–206. Tersedia pada: https://doi.org/10.1504/ijlc.2012.050868.
Damanpour, F. dan Gopalakrishnan, S. (2021) “The dynamics of the adoption of product and process innovations in organizations,” Journal of Management Studies, 38(1), hal. 45–65.
Damanpour, F., Walker, R.M. dan Avellaneda, C.N. (2009) “Combinative effects of innovation types and organizational performance: A longitudinal study of service organizations,” Journal of management studies, 46(4), hal. 650–675.
Evangelista, R. dan Vezzani, A. (2015) “The economic impact of technological and organizational innovations. A firm-level analysis,” Research Policy, 39(10), hal. 1253–1263.
Flynn, B.B., Huo, B. dan Zhao, X. (2010) “The impact of supply chain integration on performance: A contingency and configuration approach,” Journal of Operations Management, 28(1), hal. 58–71. Tersedia pada: https://doi.org/10.1016/j.jom.2009.06.001.
Gold, A.H., Malhotra, A. dan Segars, A.H. (2001) “Knowledge Management: An Organizational Capabilities Perspective,” Journal of Management Information Systems, 18(1), hal. 185–214. Tersedia pada: https://doi.org/10.1080/07421222.2001.11045669.
Gunday, G. et al. (2011) “Effects of innovation types on firm performance,” International Journal of Production Economics, 133(2), hal. 662–676. Tersedia pada: https://doi.org/10.1016/j.ijpe.2011.05.014.
Hassan, M. et al. (2018) “Effects of innovation types on firm performance: an empirical study on Pakistan’s manufacturing sector,” Pakistan Journal of Commerce and Social Sciences, 7(2), hal. 243–262.
Kafetzopoulos, D. dan Psomas, E. (2018) “The impact of innovation capability on the performance of manufacturing companies,” Journal of Manufacturing Technology Management, 26(1), hal. 104–130.
Kör, B. dan Maden, C. (2013) “The relationship between knowledge management and innovation in Turkish service and high-tech firms,” International Journal of Business and Social Science, 4(4), hal. 293–304.
Lin, C.Y. dan Kuo, T.-H. (2017) “The mediate effect of learning and knowledge on organizational performance,” Industrial Management and Data Systems, 107(7), hal. 1066–1083.
Liu, P., Chen, W. dan Tsai, C. (2014) “An empirical study on the correlation between knowledge management capability and competitiveness in Taiwan’s industries,” Technovation, 24(12), hal. 971–977.
Obeidat, B.Y. et al. (2016) “The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms,” Management Research Review, 39(10), hal. 1214–1238.
Obeidat, B.Y., Masa’deh, R.M. dan Abdallah, A.B. (2014) “The relationships among human resource management practices, organizational commitment, and knowledge management processes: a structural equation modeling approach,” International Journal of Business and Management, 9(3), hal. 9–26.
OECD (2005) OECD Annual Report 2005. Paris: OECD (OECD Annual Report). Tersedia pada: https://doi.org/10.1787/annrep-2005-en.
Ou, C. et al. (2016) “A structural model of supply chain management on firm performance,” International Journal of Operations and Production Management, 30(5), hal. 26–545.
Plessis, M. Du (2007) “The role of knowledge management in innovation,” Journal of knowledge management, 11(4), hal. 20–29.
Polder, M. et al. (2010) Product, Process and Organizational Innovation: Drivers, Complementarity and Productivity Effects. Tersedia pada: https://doi.org/10.2139/ssrn.1626805.
Puryantini, N., Arfiati, R. dan Tjahjadi, B. (2017) “Pengaruh knowledge management terhadap kinerja organisasi dimediasi inovasi di organisasi penelitian pemerintah,” Berkala Akuntansi Dan Keuangan Indonesia, 2(2), hal. 21–38.
Samsir, N.A. (2017) “The effect of product innovation as mediation in relationship between knowledge management to competitive advantage (Case study in SME of typical food products of Riau Indonesia),” International Journal of Economic Research, 14(2), hal. 217–226.
Saunila, M., Pekkola, S. dan Ukko, J. (2016) “The relationship between innovation capability and performance,” International Journal of Productivity and Performance Management, 63(2), hal. 234–249.
Schiuma, G. dan Carlucci, D. (2015) “The Next Generation of Knowledge Management: Mapping-Based Assessment Models,” in E. Bolisani dan M. Handzic (ed.) Advances in Knowledge Management: Celebrating Twenty Years of Research and Practice. Cham: Springer, hal. 197–214. Tersedia pada: https://doi.org/10.1007/978-3-319-09501-1_9.
Shannak, R., Masa’deh, R. dan Akour, M. (2012) “Knowledge management strategy building: Literature review,” European Scientific Journal, 8(15), hal. 143–168.
Slavković, M. dan Babić, V. (2013) “Knowledge management, innovativeness, and organizational performance: evidence from Serbia,” Economic Annals, 58(199), hal. 85–107.
Tan, K., Kannan, V. dan Narasimhan, R. (2017) “The impact of operations capability on firm performance,” International Journal of Production Research, 45(21), hal. 5135–5156.
Terziovski, M. dan Samson, D. (2007) “Innovation capability and its impact on firm performance,” in L.M. Gillin (ed.) Regional Frontiers of Entrepreneurship Research 2007: 4th International Australian Graduate School of Entrepreneurship (AGSE) Entrepreneurship Research Exchange. Brisbane: Swinburne University of Technology, hal. 362–374. Tersedia pada: https://researchbank.swinburne.edu.au/items/4a324a27-c0f1-4fba-bd5e-8deb75c33aea/1/.
Tseng, S. dan Lee, P. (2016) “The effect of knowledge management capability and dynamic capability on organizational performance,” Journal of Enterprise Information Management, 27(2), hal. 158–179.
Utterback, J.M. dan Abernathy, W.J. (2018) “A Dynamic Model of Process and Product Innovation,” in G. Hage (ed.) Organizational Innovation. 1 ed. London: Routledge Taylor & Francis Group, hal. 193–210. Tersedia pada: https://www.taylorfrancis.com/chapters/edit/10.4324/9780429449482-10/dynamic-model-process-product-innovation-james-utterback-william-abernathy.
Wong, K.Y. dan Aspinwall, E. (2004) “Characterizing knowledge management in the small business environment,” Journal of Knowledge management, 8(3), hal. 44–61.