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Abstract
Penelitian ini bertujuan untuk menguji pengaruh knowledge management yang terdiri dari (knowledge creating, knowledge transfer dan knowledge embedding) terhadap kinerja organisasi, yang dimediasi oleh inovasi (inovasi proses dan inovasi produk). Dalam penelitian ini, populasi yang digunakan adalah perusahaan di Kabupaten Ponorogo. Jumlah sampel yang diambil sebanyak 74 responden yang memiliki kriteria umur usaha berusia di atas 5 tahun dan memiliki karyawan lebih dari 50 orang. Data penelitian ini diperoleh dengan menggunakan kuesioner secara survei online melalui Google Form. Teknik analisis data menggunakan Smart-PLS versi 3.0. Hasil penelitian ini membuktikan bahwa knowledge management yang terdiri dari (knowledge creating, knowledge transfer dan knowledge embedding) berpengaruh positif terhadap inovasi, inovasi proses dan inovasi produk secara positif memediasi hubungan antara knowledge management yang terdiri dari (knowledge creating, knowledge transfer dan knowledge embedding) dan kinerja organisasi. Adapun teknik analisis yang digunakan adalah hierarchial regression analysis (HRA) dengan pengambilan data menggunakan teknik purposive sampling. Hasil dari penelitian ini adalah adanya pengaruh positif dari knowledge management yang terdiri dari (knowledge creating, knowledge transfer dan knowledge embedding), kinerja organisasi, dan inovasi (inovasi proses dan inovasi produk) yang memediasi antara knowledge management dan kinerja organisasi.
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Copyright (c) 2022 Septiana Fika Pratiwi, Siti Nursyamsiah
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References
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References
Abdallah, A.B. dan Matsui, Y. (2009) “The Impact of Lean Practices on Mass Customization and Competitive Performance of Mass-Customizing plants,” in Proceedings of the 20th Annual Production and Operations Management Society (POMS) Conference. Orlando: Production and Operations Management Society (POMS), hal. 1–30. Tersedia pada: https://www.researchgate.net/publication/271588074_The_Impact_of_Lean_Practices_on_Mass_Customization_and_Competitive_Performance_of_Mass-Customizing_plants.
Al-Sa’di, A.F., Abdallah, A.B. dan Dahiyat, S.E. (2017) “The mediating role of product and process innovations on the relationship between knowledge management and operational performance in manufacturing companies in Jordan,” Business Process Management Journal, 23(2), hal. 349–376. Tersedia pada: https://doi.org/10.1108/BPMJ-03-2016-0047.
Al-Tit, A.A. (2016) “The Mediating Role of Knowledge Management and the Moderating Part of Organizational Culture between HRM Practices and Organizational Performance,” International Business Research, 9(1), hal. 43–54. Tersedia pada: https://doi.org/10.5539/ibr.v9n1p43.
Al‐Hakim, L. dan Hassan, S. (2013) “Knowledge management strategies, innovation, and organisational performance,” Journal of Advances in Management Research, 10(1), hal. 58–71. Tersedia pada: https://doi.org/10.1108/09727981311327767.
Andreeva, T. dan Kianto, A. (2011) “Knowledge processes, knowledge‐intensity and innovation: a moderated mediation analysis,” Journal of Knowledge Management. Diedit oleh G. Martín‐de Castro, P. López‐Sáez, dan M. Delgado‐Verde, 15(6), hal. 1016–1034. Tersedia pada: https://doi.org/10.1108/13673271111179343.
Aslam, J. et al. (2021) “Factors influencing blockchain adoption in supply chain management practices: A study based on the oil industry,” Journal of Innovation & Knowledge, 6(2), hal. 124–134. Tersedia pada: https://doi.org/https://doi.org/10.1016/j.jik.2021.01.002.
Côté, R., Booth, A. dan Louis, B. (2006) “Eco-efficiency and SMEs in Nova Scotia, Canada,” Journal of Cleaner Production, 14(6), hal. 542–550. Tersedia pada: https://doi.org/https://doi.org/10.1016/j.jclepro.2005.07.004.
Dahiyat, S.E. dan Al–Zu’bi, Z.M.F. (2012) “The role of knowledge acquisition in facilitating customer involvement in product development: examining the mediation effect of absorptive capacity,” International Journal of Learning and Change, 6(3–4), hal. 171–206. Tersedia pada: https://doi.org/10.1504/IJLC.2012.050868.
Gold, A.H., Malhotra, A. dan Segars, A.H. (2001) “Knowledge Management: An Organizational Capabilities Perspective,” Journal of Management Information Systems, 18(1), hal. 185–214. Tersedia pada: https://doi.org/10.1080/07421222.2001.11045669.
Hair, J.F., Ringle, C.M. dan Sarstedt, M. (2011) “PLS-SEM: Indeed a Silver Bullet,” Journal of Marketing Theory and Practice, 19(2), hal. 139–152. Tersedia pada: https://doi.org/10.2753/MTP1069-6679190202.
Jr. Badaracco, J.L. (1991) The Knowledge Link: How Firms Compete Through Strategic Alliances. Boston: Harvard Business School Press.
Kör, B. dan Maden, C. (2013) “The Relationship between Knowledge Management and Innovation in Turkish Service and High-Tech Firms,” International Journal of Social Science and Business, 4(4), hal. 293–304. Tersedia pada: https://www.researchgate.net/publication/350545902_The_Relationship_between_Knowledge_Management_and_Innovation_in_Turkish_Service_and_High-Tech_Firms.
López-Nicolás, C. dan Meroño-Cerdán, Á.L. (2011) “Strategic knowledge management, innovation and performance,” International Journal of Information Management, 31(6), hal. 502–509. Tersedia pada: https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2011.02.003.
Mahapatro, B.B. (2010) Human Resource management. New Delhi: New Age International (P) Ltd. Publishers.
Mitchell, R. dan Boyle, B. (2010) “Knowledge creation measurement methods,” Journal of Knowledge Management, 14(1), hal. 67–82. Tersedia pada: https://doi.org/10.1108/13673271011015570.
Obeidat, B.Y. et al. (2016) “The impact of knowledge management on innovation,” Management Research Review, 39(10), hal. 1214–1238. Tersedia pada: https://doi.org/10.1108/MRR-09-2015-0214.
Paulin, D. dan Suneson, K. (2012) “Knowledge transfer, knowledge sharing and knowledge barriers—Three blurry terms in KM.,” Electronic Journal of Knowledge Management, 10(1), hal. 81–91. Tersedia pada: https://psycnet.apa.org/record/2012-18129-007.
Samsir, Nursanti, A. dan Zulfadil (2017) “The effect of product innovation as mediation in relationship between knowledge management to competitive advantage (Case study in SME of typical food products of Riau Indonesia),” International Journal of Economic Research, 14(2), hal. 217–226. Tersedia pada: https://serialsjournals.com/abstract/24196_18.pdf.
Schiuma, G. dan Carlucci, D. (2010) “The knowledge-based foundations of organisational performance improvements: An action research approach,” Electronic Journal of Knowledge Management, 8(3), hal. 333–344. Tersedia pada: http://sfx.scholarsportal.info/mcmaster?sid=OVID:psycdb&id=pmid:&id=doi:&issn=1479-4411&isbn=&volume=8&issue=3&spage=333&pages=333-344&date=2010&title=Electronic+Journal+of+Knowledge+Management&atitle=The+knowledge-based+foundations+of+organisational+perf.
Slavković, M. dan Babić, V. (2013) “Knowledge management, innovativeness, and organizational performance: Evidence from Serbia,” Economic Annals, 58(199), hal. 85–108. Tersedia pada: https://doi.org/10.2298/EKA1399085S.
Wang, S. dan Noe, R.A. (2010) “Knowledge sharing: A review and directions for future research,” Human Resource Management Review, 20(2), hal. 115–131. Tersedia pada: https://doi.org/https://doi.org/10.1016/j.hrmr.2009.10.001.