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Abstract
Every company has its efforts to improve employee performance capabilities, one of which is through training, development, and attitude improvement. However, many companies have yet to pay attention to the system’s effectiveness in its implementation, so it needs to be evaluated further. This study aims to identify the training and development system at PT. Perkasa Beton Batam. Descriptive research designs with qualitative variety are used. The study was conducted by interviewing the HRT team and three staff members to identify research variables. Structured interviews are conducted and analyzed descriptively. The results show that the PT. Perkasa Beton Batam training program is carried out by classroom and lecture methods. The classroom method is used when the material presented is theoretical and needs focus and understanding from participants. The lecture method, or lecturer method, is a method that uses oral techniques by the presenter to deliver special material. Furthermore, the development program is carried out through seminars, learning outcomes, and briefings or discussions attended by all staff and external parties. The evaluation results show that the company’s program design still needs evaluation; participants must perform satisfactorily. Training at this company already provides sufficient returns on the performance of most employees. However, 40% of employees have yet to show good results. Therefore, it is necessary to design a training program that meets the needs of employees and the company—the training system at PT. Perkasa Beton Batam shows an improvement in employee performance, which affects the increase in the percentage of quality targets.
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Copyright (c) 2023 Deta Hafiz Azzahra, Fereshti Nurdiana Dihan
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References
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- Mahadevan, A. and Yap, M.H. (2019) “Impact of Training Methods on Employee Performance in a Direct Selling Organization, Malaysia,” IOSR Journal of Business and Management (IOSR-JBM), 21(10), pp. 7–14. Available at: https://www.iosrjournals.org/iosr-jbm/papers/Vol21-issue10/Series-1/B2110010714.pdf.
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- Ozkeser, B. (2019) “Impact of training on employee motivation in human resources management,” in Procedia Computer Science. Amsterdam: Elsevier B.V., pp. 802–810. Available at: https://doi.org/https://doi.org/10.1016/j.procs.2019.09.117.
- Putri, L.P. and Irawanto, D.W. (2013) “Pengaruh Pelatihan Kerja terhadap Kinerja Karyawan (Studi pada Karyawan PDAM Kota Malang),” Jurnal Ilmiah Mahasiswa FEB Universitas Brawijaya, 2(2), pp. 1–11. Available at: https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/1296.
- Rachmania, M. and Khoiri, M. (2022) “Pengaruh Pelatihan Dan Pengembangan Karir terhadap Kinerja Karyawan Pada PT Pegadaian (Persero) Batam,” EQIEN - JURNAL EKONOMI DAN BISNIS, 11(1), pp. 859–867. Available at: https://stiemuttaqien.ac.id/ojs/index.php/OJS/article/view/801.
- Shrestha, S.K. (2020) “The Nexus of Training, Employee Commitment and Employee Performance in Nepalese Commercial Banking Sector,” The Batuk, 6(2), pp. 73–86. Available at: https://doi.org/10.3126/batuk.v6i2.34518.
- Sitompul, S.S. and Simamora, F. (2021) “The Effect Of Workload, Work Experience, And Compensation On Employee Performance PT. Tannery Sejahtera Mandiri Pekanbaru,” Management Studies and Entrepreneurship Journal, 2(2), pp. 142–153. Available at: https://journal.yrpipku.com/index.php/msej/article/view/213.
References
Adianto and Sugiyanto (2019) “Pengaruh Pelatihan dan Pengembangan Kerja terhadap Kinerja Karyawan PT. Bank Negara Indonesia (Persero) Tbk,” in Prosiding Seminar Nasional HUMANIS. Tangerang Selatan: Universitas Pamulang, pp. 499–509. Available at: http://openjournal.unpam.ac.id/index.php/Proceedings/article/view/6828.
Adnyana, I.M.D.M. (2021) “Populasi dan Sampel,” in T.S. Tambunan (ed.) Metode Penelitian Pendekatan Kuantitatif. Bandung: PENERBIT MEDIA SAINS INDONESIA (CV. MEDIA SAINS INDONESIA), pp. 103–130.
Beardwell, I., Holden, L. and Claydon, T. (eds.) (2004) Human Resource Management: A Contemporary Approach. 4th ed. Harlow: Pearson Education Limited.
Busono, G.A. (2016) “Pengaruh Sistem Pelatihan dan Pengembangan Karyawan terhadap Kinerja Karyawan PT. Persada Sawit Mas (PSM) Kecamatan Pampangan Kabupaten Ogan Komering Ilir,” Jurnal Kajian Ekonomi Syari’ah, I(1), pp. 81–114. Available at: https://jurnal.um-palembang.ac.id/muqtashid/article/view/266.
Darwin, M. et al. (2021) Metode Penelitian Pendekatan Kuantitatif. Edited by T.S. Tambunan. Bandung: CV. MEDIA SAINS INDONESIA.
Davidescu, A.A. et al. (2020) “Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management,” Sustainability, 12(15), p. 6086. Available at: https://doi.org/10.3390/su12156086.
Diamantidis, A.D. and Chatzoglou, P. (2019) “Factors affecting employee performance: an empirical approach,” International Journal of Productivity and Performance Management, 68(1), pp. 171–193. Available at: https://doi.org/10.1108/IJPPM-01-2018-0012.
Dinantara, M.D. (2019) “THE ANALYSIS OF SELECTION AND TRAINING MODEL IN EFFORTS TO INCREASE EMPLOYEE PERFORMANCE PT. ARZURO HR PERFORMANCE,” SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management and Bussines, 2(1), pp. 61–70.
Hermawati, R. et al. (2021) “Pengaruh Pelatihan Dan Motivasi Terhadap Kinerja Karyawan Pada Bank BJB di Cabang Balaraja Banten,” JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 4(3), pp. 319–331. Available at: https://doi.org/10.32493/JJSDM.v4i3.10459.
Igudia, P.O. (2022) “Employee Training and Development, and Organisational Performance: A Study of Small-Scale Manufacturing Firms in Nigeria,” American Journal of Economics and Business Management, 5(5), pp. 38–54. Available at: https://globalresearchnetwork.us/index.php/ajebm/article/view/1055.
Jamaludin, P.P. (2021) “Analisis Pelatihan terhadap Pengembangan Karyawan Pada PT Surya Toto Indonesia Unit Serpong Bagian Warehouse,” Niagawan, 10(1), pp. 43–49. Available at: https://doi.org/10.24114/niaga.v10i1.20180.
Karim, R. Al (2019) “Impact of Different Training and Development Programs on Employee Performance in Bangladesh Perspective,” International Journal of Entrepreneurial Research, 2(1), pp. 8–14. Available at: https://readersinsight.net/index.php/IJER/article/view/497.
Kosdianti, L. and Sunardi, D. (2021) “Pengaruh Pelatihan terhadap Kinerja Karyawan Pada PT. Satria Piranti Perkasa di Kota Tangerang,” Jurnal Arastirma, 1(1), pp. 141–150. Available at: https://doi.org/10.32493/arastirma.v1i1.10070.
Kumari, S., Shah, S. and Mishra, N. (2022) “The Impact of Training and Development on Employees Retention,” Interantional Journal of Scientific Research in Engineering and Management (IJSREM), 6(5), pp. 1–17. Available at: https://doi.org/10.55041/ijsrem13044.
Kuruppu, C.L., Kavirathne, C.S. and Karunarathna, N. (2021) “The Impact of Training on Employee Performance in a Selected Apparel Sector Organization in Sri Lanka,” Global Journal of Management and Business Research: A Administration and Management, 21(2), pp. 13–20. Available at: https://doi.org/10.34257/GJMBRAVOL21IS2PG13.
Lai, F.-Y. et al. (2020) “Transformational Leadership and Job Performance: The Mediating Role of Work Engagement,” SAGE Open, 10(1), pp. 1–11. Available at: https://doi.org/10.1177/2158244019899085.
Laing, I.F. (2009) The impact of training and development on worker performance and productivity in public sector organizations: a case study of Ghana Ports and Harbours Authority. Kwame Nkrumah University of Science and Technology. Available at: https://ir.knust.edu.gh/items/58c0a713-02dc-41e0-a59a-a07e619f5bb8.
Mahadevan, A. and Yap, M.H. (2019) “Impact of Training Methods on Employee Performance in a Direct Selling Organization, Malaysia,” IOSR Journal of Business and Management (IOSR-JBM), 21(10), pp. 7–14. Available at: https://www.iosrjournals.org/iosr-jbm/papers/Vol21-issue10/Series-1/B2110010714.pdf.
Mello, J.A. (2015) Strategic Human Resource Management. 4th ed. Stamford: Cengage Learning.
Neumann, W.P. et al. (2021) “Industry 4.0 and the human factor – A systems framework and analysis methodology for successful development,” International Journal of Production Economics, 233, p. 107992. Available at: https://doi.org/10.1016/j.ijpe.2020.107992.
Ozkeser, B. (2019) “Impact of training on employee motivation in human resources management,” in Procedia Computer Science. Amsterdam: Elsevier B.V., pp. 802–810. Available at: https://doi.org/https://doi.org/10.1016/j.procs.2019.09.117.
Putri, L.P. and Irawanto, D.W. (2013) “Pengaruh Pelatihan Kerja terhadap Kinerja Karyawan (Studi pada Karyawan PDAM Kota Malang),” Jurnal Ilmiah Mahasiswa FEB Universitas Brawijaya, 2(2), pp. 1–11. Available at: https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/1296.
Rachmania, M. and Khoiri, M. (2022) “Pengaruh Pelatihan Dan Pengembangan Karir terhadap Kinerja Karyawan Pada PT Pegadaian (Persero) Batam,” EQIEN - JURNAL EKONOMI DAN BISNIS, 11(1), pp. 859–867. Available at: https://stiemuttaqien.ac.id/ojs/index.php/OJS/article/view/801.
Shrestha, S.K. (2020) “The Nexus of Training, Employee Commitment and Employee Performance in Nepalese Commercial Banking Sector,” The Batuk, 6(2), pp. 73–86. Available at: https://doi.org/10.3126/batuk.v6i2.34518.
Sitompul, S.S. and Simamora, F. (2021) “The Effect Of Workload, Work Experience, And Compensation On Employee Performance PT. Tannery Sejahtera Mandiri Pekanbaru,” Management Studies and Entrepreneurship Journal, 2(2), pp. 142–153. Available at: https://journal.yrpipku.com/index.php/msej/article/view/213.