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Submitted
29 August 2023
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29 August 2023
Published
2 September 2023
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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh supply chain quality management (SCQM) terhadap kinerja kualitas di dalam perusahaan. Teknik pengambilan sampel dalam penelitian ini menggunakan non-probabilitas yaitu convenience sampling. Kuesioner disebar kepada responden sebanyak 100 orang yang bergerak dibidang Industri Kedai Kopi. Variabel dalam penelitian ini yaitu fokus pelanggan (X1), fokus pemasok (X2), integrasi rantai pasokan (X3), kepemimpinan yang berkualitas (X4). Sedangkan variabel dependen dalam penelitian ini yaitu kinerja kualitas (Y). Alat uji analisis yang dilakukan adalah Smart PLS 3.0. Hasil penelitian ini menunjukkan bahwa variabel fokus pelanggan, fokus pemasok, integrasi rantai pasokan, kepemimpinan yang berkualitas berpengaruh positif terhadap kinerja kualitas.

Keywords

fokus pelanggan fokus pemasok integrasi rantai pasokan kepemimpinan yang berkualitas kinerja kualitas

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Copyright (c) 2023 Rolland Aulia Akhmad, Anjar Priyono

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Akhmad, R. A., & Priyono, A. (2023). Analisis Pengaruh Praktek Manajemen Kualitas Rantai Pasokan terhadap Kinerja Kualitas Industri Kedai Kopi di Kabupaten Sleman, Daerah Istimewa Yogyakarta. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 2(3), 290–306. Retrieved from https://journal.uii.ac.id/selma/article/view/30301
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