Main Article Content
Abstract
This study investigates the interplay between organizational culture, competence, job satisfaction, and performance within the Badan Pertanahan National in Medan. The research, employing quantitative methods and a likert scale, reveals that organizational culture significantly impacts job satisfaction but not overall performance. Competency emerges as a crucial factor, positively affecting both job satisfaction and performance. Additionally, job satisfaction significantly influences performance. The study concludes that organizational culture and competency positively influence performance through job satisfaction, underscoring their pivotal roles in shaping organizational strategy.
Keywords
Article Details
Copyright (c) 2023 Fadjar Paramesta, Andriyastuti Suratman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Arif, S., Zainudin, Z. and Hamid, A. (2019) “Influence of Leadership, Organizational Culture, Work Motivation, and Job Satisfaction of Performance Principles of Senior High School in Medan City,” Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 2(4), pp. 239–254. Available at: https://doi.org/10.33258/birci.v2i4.619.
- Arifan, N. and Dihan, F.N. (2018) “Pengaruh Kecerdasan Emosional dan Pemberdayaan Karyawan Terhadap Komitmen Organisasional Melalui Kepuasan Kerja di Dinas Sosial Daerah Istimewa Yogyakarta,” JBTI : Jurnal Bisnis : Teori dan Implementasi, 9(2), pp. 121–145. Available at: https://doi.org/10.18196/bti.92105.
- Bongani, N. and Theuns, P. (2020) “Impact of psychological capital on employee engagement, job satisfaction and employee performance in the manufacturing sector in Zimbabwe,” SA Journal of Industrial Psychology, 46(1), pp. 1–12. Available at: https://doi.org/10.4102/sajip.v46i0.1781.
- Creswell, J.W. and Creswell, J.D. (2018) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. 5th ed. Edited by H. Salmon et al. Thousand Oaks: SAGE Publications, Inc.
- Denison, D.R. and Mishra, A.K. (1995) “Toward a Theory of Organizational Culture and Effectiveness,” Organization Science, 6(2), pp. 204–223. Available at: https://doi.org/10.1287/orsc.6.2.204.
- Ensour, W., Zeglat, D. and Shrafat, F. (2018) “Impact of job satisfaction on training motivation,” Problems and Perspectives in Management, 16(3), pp. 337–355. Available at: https://doi.org/10.21511/ppm.16(3).2018.27.
- Harwiki, W. (2016) “The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) and Employee Performance in Women Cooperatives,” in Procedia - Social and Behavioral Sciences. Elsevier Ltd., pp. 283–290. Available at: https://doi.org/10.1016/j.sbspro.2016.04.032.
- Hindriari, R. (2018) “Pengaruh Disiplin Kerja terhadap Produktivitas Kerja Karyawan pada PT. Telkom Aksess Legok,” JURNAL SeMaRaK, 1(1), pp. 92–107. Available at: https://doi.org/10.32493/smk.v1i1.1249.
- Indarti, Y.D. (2018) “The Effect of Competence and Compensation To Motivation of Employees and Its Impact on Employee Performance in The Personnel and Training Board of Karawang Regency,” AFEBI Management and Business Review, 3(1), pp. 52–68. Available at: https://doi.org/10.47312/ambr.v3i1.132.
- Janićijević, N., Nikčević, G. and Vasić, V. (2018) “The influence of organizational culture on job satisfaction,” Economic Annals, 63(219), pp. 83–114. Available at: https://doi.org/10.2298/EKA1819083J.
- Kusumawati, D.A. and Wahyuni, P. (2019) “The Effect of Training to Employee Performance With Motivation as A Mediation in Lembaga Pendidikan Perkebunan (LPP) Yogyakarta,” Journal of Applied Philosophical Management and Innovation, 1(2), pp. 52–59. Available at: https://doi.org/10.26805/japmai.v1i2.31.
- Langton, N., Robbins, S.P. and Judge, T.A. (2014) Fundamentals of Organizational Behaviour. 5 Canadian. Edited by G. Bennett et al. Upper Saddle River: Pearson Education, Inc.
- Maamari, B.E. and Saheb, A. (2018) “How organizational culture and leadership style affect employees’ performance of genders,” International Journal of Organizational Analysis, 26(4), pp. 630–651. Available at: https://doi.org/10.1108/IJOA-04-2017-1151.
- Mangkunegara, A.A.A.P. (2017) Perilaku dan Budaya Organisasi. Edited by Redaksi Refika Aditama. Bandung: Refika Aditama.
- Mathis, R.L. and Jackson, J.H. (2006) Human Resource Management: Manajemen Sumber Daya Manusia. 10th ed. Edited by D. Angelica. Jakarta: Salemba Empat.
- Moradi, Y. et al. (2019) “Conceptualizing and determining core clinical competencies in nursing students: a qualitative study,” International Nursing Review, 66(4), pp. 530–540. Available at: https://doi.org/10.1111/inr.12548.
- Paais, M. (2018) “Effect of work stress, organization culture and job satisfaction toward employee performance in Bank Maluku,” Academy of Strategic Management Journal, 17(5), pp. 1–12. Available at: https://www.proquest.com/openview/b36cf698ecab74a7b2a7a7b03d21cdd6/1?pq-origsite=gscholar&cbl=38745.
- Purba, D.C., Lengkong, V.P.. and Loindong, S. (2019) “Analisis Pengaruh Kepuasan Kerja, Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Karyawan pada Perusahaan Umum Percetakan Negara Republik Indonesia Cabang Manado,” Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 7(1), pp. 841–850. Available at: https://ejournal.unsrat.ac.id/index.php/emba/article/view/22911.
- Rosmaini and Tanjung, H. (2019) “Pengaruh Kompetensi, Motivasi dan Kepuasan Kerja terhadap Kinerja Pegawai,” Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), pp. 1–15. Available at: https://doi.org/10.30596/maneggio.v2i1.3366.
- Rozanna, N., Adam, M. and Majid, M.S.A. (2019) “Does Job Satisfaction Mediate the Effect of Organizational Change and Organizational Culture on Employee Performance of the Public Works and Spatial Planning Agency?,” IOSR Journal of Business and Management (IOSR-JBM), 21(1), pp. 45–51. Available at: https://www.iosrjournals.org/iosr-jbm/papers/Vol21-issue1/Series-4/F2101044551.pdf.
- Ruky, A.S. (2013) Sistem Manajemen Kinerja. Jakarta: PT. Gramedia Pustaka Utama.
- Saptarini, A. (2018) “Pengaruh Motivasi dan Disiplin Kerja Terhadap Kepuasan Kerja Pegawai Pada Dinas Pasar, Kebersihan dan Pertamanan Kabupaten Pesawaran,” Jurnal Media Wahana Ekonomika, 15(1), pp. 1–15. Available at: https://doi.org/10.31851/jmwe.v15i1.2256.
- Sekaran, U. and Bougie, R. (2016) Research Methods for Business: A Skill-Building Approach. 7th ed. Chichester: John Wiley & Sons Ltd.
- Sendawula, K. et al. (2018) “Training, employee engagement and employee performance: Evidence from Uganda’s health sector,” Cogent Business & Management. Edited by I. Wanasika, 5(1), p. 1470891. Available at: https://doi.org/10.1080/23311975.2018.1470891.
- Snell, S.A. and Bohlander, G.W. (2016) Managing Human Resources. 16th ed. Boston: Cengage Learning.
- Sugiyono (2016) Metode Penelitian: Kuantitatif, Kualitatif dan R&D. Bandung: Penerbit Alfabeta Bandung.
- Suratman, A. and Supriyantiningsih, L. (2019) “Pengaruh Budaya Organisasi dan Keselamatan Kerja terhadap Kinerja melalui Kepuasan Kerja sebagai Variabel Intervening,” Kajian Bisnis STIE Widya Wiwaha, 27(1), pp. 46–60. Available at: https://doi.org/10.32477/jkb.v27i1.90.
- Swanson, E. et al. (2020) “The effect of leader competencies on knowledge sharing and job performance: Social capital theory,” Journal of Hospitality and Tourism Management, 42, pp. 88–96. Available at: https://doi.org/10.1016/j.jhtm.2019.11.004.
- Timbowo, Z.S., Sepang, J. and Lumanauw, B. (2016) “Pengaruh Lingkungan Kerja, Pelatihan, dan Pemberdayaan SDM terhadap Kepuasan Kerja Karyawan pada PT. Bank BCA Tbk. Manado,” Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(1), pp. 29–37. Available at: https://ejournal.unsrat.ac.id/v3/index.php/emba/article/view/15421.
References
Arif, S., Zainudin, Z. and Hamid, A. (2019) “Influence of Leadership, Organizational Culture, Work Motivation, and Job Satisfaction of Performance Principles of Senior High School in Medan City,” Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 2(4), pp. 239–254. Available at: https://doi.org/10.33258/birci.v2i4.619.
Arifan, N. and Dihan, F.N. (2018) “Pengaruh Kecerdasan Emosional dan Pemberdayaan Karyawan Terhadap Komitmen Organisasional Melalui Kepuasan Kerja di Dinas Sosial Daerah Istimewa Yogyakarta,” JBTI : Jurnal Bisnis : Teori dan Implementasi, 9(2), pp. 121–145. Available at: https://doi.org/10.18196/bti.92105.
Bongani, N. and Theuns, P. (2020) “Impact of psychological capital on employee engagement, job satisfaction and employee performance in the manufacturing sector in Zimbabwe,” SA Journal of Industrial Psychology, 46(1), pp. 1–12. Available at: https://doi.org/10.4102/sajip.v46i0.1781.
Creswell, J.W. and Creswell, J.D. (2018) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. 5th ed. Edited by H. Salmon et al. Thousand Oaks: SAGE Publications, Inc.
Denison, D.R. and Mishra, A.K. (1995) “Toward a Theory of Organizational Culture and Effectiveness,” Organization Science, 6(2), pp. 204–223. Available at: https://doi.org/10.1287/orsc.6.2.204.
Ensour, W., Zeglat, D. and Shrafat, F. (2018) “Impact of job satisfaction on training motivation,” Problems and Perspectives in Management, 16(3), pp. 337–355. Available at: https://doi.org/10.21511/ppm.16(3).2018.27.
Harwiki, W. (2016) “The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) and Employee Performance in Women Cooperatives,” in Procedia - Social and Behavioral Sciences. Elsevier Ltd., pp. 283–290. Available at: https://doi.org/10.1016/j.sbspro.2016.04.032.
Hindriari, R. (2018) “Pengaruh Disiplin Kerja terhadap Produktivitas Kerja Karyawan pada PT. Telkom Aksess Legok,” JURNAL SeMaRaK, 1(1), pp. 92–107. Available at: https://doi.org/10.32493/smk.v1i1.1249.
Indarti, Y.D. (2018) “The Effect of Competence and Compensation To Motivation of Employees and Its Impact on Employee Performance in The Personnel and Training Board of Karawang Regency,” AFEBI Management and Business Review, 3(1), pp. 52–68. Available at: https://doi.org/10.47312/ambr.v3i1.132.
Janićijević, N., Nikčević, G. and Vasić, V. (2018) “The influence of organizational culture on job satisfaction,” Economic Annals, 63(219), pp. 83–114. Available at: https://doi.org/10.2298/EKA1819083J.
Kusumawati, D.A. and Wahyuni, P. (2019) “The Effect of Training to Employee Performance With Motivation as A Mediation in Lembaga Pendidikan Perkebunan (LPP) Yogyakarta,” Journal of Applied Philosophical Management and Innovation, 1(2), pp. 52–59. Available at: https://doi.org/10.26805/japmai.v1i2.31.
Langton, N., Robbins, S.P. and Judge, T.A. (2014) Fundamentals of Organizational Behaviour. 5 Canadian. Edited by G. Bennett et al. Upper Saddle River: Pearson Education, Inc.
Maamari, B.E. and Saheb, A. (2018) “How organizational culture and leadership style affect employees’ performance of genders,” International Journal of Organizational Analysis, 26(4), pp. 630–651. Available at: https://doi.org/10.1108/IJOA-04-2017-1151.
Mangkunegara, A.A.A.P. (2017) Perilaku dan Budaya Organisasi. Edited by Redaksi Refika Aditama. Bandung: Refika Aditama.
Mathis, R.L. and Jackson, J.H. (2006) Human Resource Management: Manajemen Sumber Daya Manusia. 10th ed. Edited by D. Angelica. Jakarta: Salemba Empat.
Moradi, Y. et al. (2019) “Conceptualizing and determining core clinical competencies in nursing students: a qualitative study,” International Nursing Review, 66(4), pp. 530–540. Available at: https://doi.org/10.1111/inr.12548.
Paais, M. (2018) “Effect of work stress, organization culture and job satisfaction toward employee performance in Bank Maluku,” Academy of Strategic Management Journal, 17(5), pp. 1–12. Available at: https://www.proquest.com/openview/b36cf698ecab74a7b2a7a7b03d21cdd6/1?pq-origsite=gscholar&cbl=38745.
Purba, D.C., Lengkong, V.P.. and Loindong, S. (2019) “Analisis Pengaruh Kepuasan Kerja, Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Karyawan pada Perusahaan Umum Percetakan Negara Republik Indonesia Cabang Manado,” Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 7(1), pp. 841–850. Available at: https://ejournal.unsrat.ac.id/index.php/emba/article/view/22911.
Rosmaini and Tanjung, H. (2019) “Pengaruh Kompetensi, Motivasi dan Kepuasan Kerja terhadap Kinerja Pegawai,” Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), pp. 1–15. Available at: https://doi.org/10.30596/maneggio.v2i1.3366.
Rozanna, N., Adam, M. and Majid, M.S.A. (2019) “Does Job Satisfaction Mediate the Effect of Organizational Change and Organizational Culture on Employee Performance of the Public Works and Spatial Planning Agency?,” IOSR Journal of Business and Management (IOSR-JBM), 21(1), pp. 45–51. Available at: https://www.iosrjournals.org/iosr-jbm/papers/Vol21-issue1/Series-4/F2101044551.pdf.
Ruky, A.S. (2013) Sistem Manajemen Kinerja. Jakarta: PT. Gramedia Pustaka Utama.
Saptarini, A. (2018) “Pengaruh Motivasi dan Disiplin Kerja Terhadap Kepuasan Kerja Pegawai Pada Dinas Pasar, Kebersihan dan Pertamanan Kabupaten Pesawaran,” Jurnal Media Wahana Ekonomika, 15(1), pp. 1–15. Available at: https://doi.org/10.31851/jmwe.v15i1.2256.
Sekaran, U. and Bougie, R. (2016) Research Methods for Business: A Skill-Building Approach. 7th ed. Chichester: John Wiley & Sons Ltd.
Sendawula, K. et al. (2018) “Training, employee engagement and employee performance: Evidence from Uganda’s health sector,” Cogent Business & Management. Edited by I. Wanasika, 5(1), p. 1470891. Available at: https://doi.org/10.1080/23311975.2018.1470891.
Snell, S.A. and Bohlander, G.W. (2016) Managing Human Resources. 16th ed. Boston: Cengage Learning.
Sugiyono (2016) Metode Penelitian: Kuantitatif, Kualitatif dan R&D. Bandung: Penerbit Alfabeta Bandung.
Suratman, A. and Supriyantiningsih, L. (2019) “Pengaruh Budaya Organisasi dan Keselamatan Kerja terhadap Kinerja melalui Kepuasan Kerja sebagai Variabel Intervening,” Kajian Bisnis STIE Widya Wiwaha, 27(1), pp. 46–60. Available at: https://doi.org/10.32477/jkb.v27i1.90.
Swanson, E. et al. (2020) “The effect of leader competencies on knowledge sharing and job performance: Social capital theory,” Journal of Hospitality and Tourism Management, 42, pp. 88–96. Available at: https://doi.org/10.1016/j.jhtm.2019.11.004.
Timbowo, Z.S., Sepang, J. and Lumanauw, B. (2016) “Pengaruh Lingkungan Kerja, Pelatihan, dan Pemberdayaan SDM terhadap Kepuasan Kerja Karyawan pada PT. Bank BCA Tbk. Manado,” Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(1), pp. 29–37. Available at: https://ejournal.unsrat.ac.id/v3/index.php/emba/article/view/15421.