Main Article Content
Abstract
Penelitian ini bertujuan untuk mengetahui peran employee engagement sebagai mediator pengaruh transformational leadership dan job satisfaction terhadap employee performance pada perusahaan start-up. Penelitian ini menggunakan metode kuantitatif dengan alat kuesioner untuk mengumpulkan data primer yang disebarkan melalui media sosial, seperti Instagram, Twitter, Telegram, dan website jackpat.net. Responden dalam penelitian ini adalah karyawan start-up di Pulau Jawa (Indonesia) yang berjumlah 210 responden. Analisis data pada penelitian ini menggunakan metode PLS-SEM. Hasil peneletian ini menunjukkan bahwa transformational leadership dan job satisfaction berpengaruh secara positif dan signifikan terhadap employee engagement. Akan tetapi, transformational leadership dan job satisfaction tidak berpengaruh signifikan terhadap employee performance, meskipun memiliki hubungan positif. Serta telah dibuktikan adanya peran full mediation dari employee engagement dalam hubungan tidak langsung dari pengaruh transformational leadership dan job satisfaction terhadap employee performance.
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Copyright (c) 2024 Fitra Fadila Faradiva, Andriyastuti Suratman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
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References
Afrahi, B. et al. (2022) “Work disengagement: A review of the literature,” Human Resource Management Review, 32(2), hal. 100822. Tersedia pada: https://doi.org/10.1016/j.hrmr.2021.100822.
Avolio, B.J. (2004) Leadership Development in Balance MADE/Born. 1 ed. New York: Psychology Press.
Azmy, A. et al. (2022) “THE EFFECT OF TALENT MANAGEMENT OPTIMIZATION ON WORKFORCE AGILITY THROUGH JOB SATISFACTION AND EMPLOYEE ENGAGEMENT TO DEVELOP EXCELLENT SERVICE IN PRIVATE HOSPITAL,” Academy of Strategic Management Journal, 21(5), hal. 1–20. Tersedia pada: https://www.abacademies.org/articles/The-effect-of-talent-management-optimization-on-workforce-agility-through-job-satisfaction-and-employee-engagement-to-develop-excellent-service-in-private-hospital-1939-6104-21-5-226.pdf.
Balwant, P.T., Mohammed, R. dan Singh, R. (2020) “Transformational leadership and employee engagement in Trinidad’s service sector,” International Journal of Emerging Markets, 15(4), hal. 691–715. Tersedia pada: https://doi.org/10.1108/IJOEM-01-2019-0026.
Bass, B.M. et al. (2003) “Predicting unit performance by assessing transformational and transactional leadership.,” Journal of Applied Psychology, 88(2), hal. 207–218. Tersedia pada: https://doi.org/10.1037/0021-9010.88.2.207.
Bass, B.M. dan Riggio, R.E. (2005) Transformational Leadership. 2 ed. New York: Psychology Press. Tersedia pada: https://doi.org/10.4324/9781410617095.
Bedarkar, M. dan Pandita, D. (2014) “A Study on the Drivers of Employee Engagement Impacting Employee Performance,” in Procedia - Social and Behavioral Sciences. Amsterdam: Elsevier Ltd., hal. 106–115. Tersedia pada: https://doi.org/10.1016/j.sbspro.2014.04.174.
Bendickson, J.S. et al. (2017) “High Performance Work Systems: A Necessity for Startups,” Journal of Small Business Strategy (archive only), 27(2), hal. 1–12. Tersedia pada: https://libjournals.mtsu.edu/index.php/jsbs/article/view/611.
Bernardin, H.J. dan Russell, J.E. (2013) Human Resource Management: An Experiential Approach. 6 ed. New York: McGraw-Hill.
Buil, I., Martínez, E. dan Matute, J. (2019) “Transformational leadership and employee performance: The role of identification, engagement and proactive personality,” International Journal of Hospitality Management, 77, hal. 64–75. Tersedia pada: https://doi.org/10.1016/j.ijhm.2018.06.014.
Fredrickson, B.L. dan Branigan, C. (2005) “Positive emotions broaden the scope of attention and thought‐action repertoires,” Cognition and Emotion, 19(3), hal. 313–332. Tersedia pada: https://doi.org/10.1080/02699930441000238.
Hair Jr., J.F. et al. (2019) Multivariate Data Analysis. 8 ed. New York: Cengage Learning.
Harter, J. (2022) Is Quiet Quitting Real?, GALLUP. Tersedia pada: https://www.gallup.com/workplace/398306/quiet-quitting-real.aspx (Diakses: 1 Juli 2024).
Harwiki, W. (2016) “The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) and Employee Performance in Women Cooperatives,” in Procedia - Social and Behavioral Sciences. Amsterdam: Elsevier Ltd., hal. 283–290. Tersedia pada: https://doi.org/10.1016/j.sbspro.2016.04.032.
Hughes, J.C. dan Rog, E. (2008) “Talent management,” International Journal of Contemporary Hospitality Management. Diedit oleh N. D’Annunzio‐Green, G. Maxwell, dan S. Watson, 20(7), hal. 743–757. Tersedia pada: https://doi.org/10.1108/09596110810899086.
Idris, I. et al. (2020) “The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia,” Entrepreneurship and Sustainability Issues, 8(2), hal. 735–750. Tersedia pada: https://doi.org/10.9770/jesi.2020.8.2(44).
Ivancevich, J.M. dan Hoon, L.S. (2002) Human Resource Management in Asia. Boston: McGraw-Hill.
Jiatong, W. et al. (2022) “The Impact of Transformational Leadership on Affective Organizational Commitment and Job Performance: The Mediating Role of Employee Engagement,” Frontiers in Psychology, 13, hal. 831060. Tersedia pada: https://doi.org/10.3389/fpsyg.2022.831060.
Kahn, W.A. (1990) “Psychological Conditions of Personal Engagement and Disengagement at Work,” Academy of Management Journal, 33(4), hal. 692–724. Tersedia pada: https://doi.org/10.5465/256287.
Kulkarni, P., Mutkekar, R. dan Ingalagi, S. (2020) “Role of strategic management for employee engagement and skill development for start-ups,” Vilakshan - XIMB Journal of Management, 17(1/2), hal. 79–95. Tersedia pada: https://doi.org/10.1108/XJM-07-2020-0036.
Lai, F.-Y. et al. (2020) “Transformational Leadership and Job Performance: The Mediating Role of Work Engagement,” SAGE Open, 10(1), hal. 1–11. Tersedia pada: https://doi.org/10.1177/2158244019899085.
Liu-Lastres, B., Wen, H. dan Huang, W.-J. (2023) “A reflection on the Great Resignation in the hospitality and tourism industry,” International Journal of Contemporary Hospitality Management, 35(1), hal. 235–249. Tersedia pada: https://doi.org/10.1108/IJCHM-05-2022-0551.
Macey, W.H. dan Schneider, B. (2008) “The Meaning of Employee Engagement,” Industrial and Organizational Psychology. 2015/01/07, 1(1), hal. 3–30. Tersedia pada: https://doi.org/10.1111/j.1754-9434.2007.0002.x.
Permana, A. et al. (2021) “The effect of compensation and career development on lecturer job satisfaction,” Accounting, 7, hal. 1287–1292. Tersedia pada: https://www.growingscience.com/ac/Vol7/ac_2021_95.pdf.
Pongton, P. dan Suntrayuth, S. (2019) “Communication Satisfaction, Employee Engagement, Job Satisfaction, and Job Performance in Higher Education Institutions,” ABAC Journal, 39(3), hal. 90–110. Tersedia pada: http://www.assumptionjournal.au.edu/index.php/abacjournal/article/view/4204.
Pracoyo, N.A. et al. (2022) “Determinants of employee performance: The mediating role of job satisfaction,” International Journal of Research in Business and Social Science, 11(2), hal. 144–156. Tersedia pada: https://ssbfnet.com/ojs/index.php/ijrbs/article/view/1595.
Rachman, M.M., Sugijanto dan Samsyah, S. (2020) “The Influence of Transformational Leadership on the Performance of Employees with Motivation and Job Satisfaction as Intervening (A Study on the Office of the Department of Irrigation works in the District of Sidoarjo, Indonesia),” European Journal of Business and Management, 12(14), hal. 12–23. Tersedia pada: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3693881.
Riyanto, S., Endri, E. dan Herlisha, N. (2021) “Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement,” Problems and Perspectives in Management, 19(3), hal. 162–174. Tersedia pada: https://doi.org/10.21511/ppm.19(3).2021.14.
Schaufeli, W.B. et al. (2002) “The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach,” Journal of Happiness Studies, 3(1), hal. 71–92. Tersedia pada: https://doi.org/10.1023/A:1015630930326.
Song, X. et al. (2022) “Linking Transformational and Despotic Leadership to Employee Engagement: Unfolding the Role of Psychological Distress as a Mediator,” Sustainability, hal. 8851. Tersedia pada: https://doi.org/10.3390/su14148851.
Valentine, S. et al. (2011) “Corporate Ethical Values, Group Creativity, Job Satisfaction and Turnover Intention: The Impact of Work Context on Work Response,” Journal of Business Ethics, 98(3), hal. 353–372. Tersedia pada: https://doi.org/10.1007/s10551-010-0554-6.
Wanasida, A.S. et al. (2021) “Millennial Transformational Leadership on Organizational Performance in Indonesia Fishery Startup,” Journal of Asian Finance, Economics and Business, 8(2), hal. 555–562. Tersedia pada: https://doi.org/10.13106/jafeb.2021.vol8.no2.0555.