Main Article Content
Abstract
This study aims to investigate the influence of social support and flexible work arrangement on deviant workplace behavior, mediated by work-life balance. The research employs a quantitative approach, where primary data is obtained through the use of questionnaires. The respondents of this study are startup employees in Yogyakarta, totaling 169 respondents. Data analysis is conducted using the PLS-SEM method with the SmartPLS 4.0 application. The results of this study indicate that social support and flexible work arrangement have a negative impact on deviant workplace behavior and a positive impact on work-life balance. Furthermore, work-life balance is also found to have a negative impact on deviant workplace behavior. Additionally, the study identifies the mediating effect of work-life balance in the indirect relationship between social support and flexible work arrangement on deviant workplace behavior.
Keywords
Article Details
Copyright (c) 2023 Muhammad Rifky Nurfauzi, Andriyastuti Suratman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Abdallah, A., and Abdallah, S. (2020). Productive workplace behaviour at the governmental sector: the case of the UAE. Journal of Advances in Management Research, 18(1), pp. 63–84.
- Akanni, A.A., Olayinka, Oladejo, E. and Oduaran, C.A. (2018) Work-life Balance, Job Insecurity and Counterproductive Work Behaviour among Brewery Workers. North American Journal of Psychology, 20(2), p. 289, https://link.gale.com/apps/doc/A541638438/HRCA?u=anon~79351a74&sid=googleScholar&xid=c1424a36 [accessed 03 Apr 2024].
- Aziz-Ur-Rehman, M. and Siddiqui, D.A. (2020) Relationship between Flexible Working Arrangements and Job Satisfaction mediated by Work-Life Balance: Evidence from Public Sector Universities Employees of Pakistan. Available at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3510918.
- Bennett, R. J., and Robinson, S. L. (2000). Development of a Measure of Workplace Deviance. Journal of Applied Psychology, 85(3), pp. 349–360. https://doi.org/10.I037//0021-9010.85.3.349
- Chiu, S.-F., Yeh, S.-P., and Huang, T. C. (2015). Role stressors and employee deviance: the moderating effect of social support. Personnel Review, 44(2), pp. 308–324.
- Chung, H., and Van der Horst, M. (2018). Women’s employment patterns after childbirth and the perceived access to and use of flexitime and teleworking. Human Relations, 71(1), pp. 47–72.
- Chung, H., and Van der Lippe, T. (2020). Flexible working, work–life balance, and gender equality: Introduction. Social Indicators Research, 151(2), pp. 365–381.
- Čiarnienė, R., Vienažindienė, M., and Adamonienė, R. (2018). Implementation of flexible work arrangements for sustainable development. European Journal of Sustainable Development, 7(4), pp. 11-21.
- Cobb, S. (1976). Social support as a moderator of life stress. Psychosomatic Medicine, 38(5), pp. 300–314.
- Ellahi, A., Ishfaq, U., Imran, A., Iqbal, M. A. B., Hayat, M. T., and Abid, M. (2021). Effect of workaholism, job demands and social support on workplace incivility. Indian Journal of Economics and Business, 20(4), pp. 1331–1349.
- Fardianto, N. A., and Muzakki, M. (2020). Support at work and home as a predictor of work life balance. Jurnal Manajemen Dan Bisnis Indonesia, 6(2), pp. 144–153.
- French, K. A., Dumani, S., Allen, T. D., and Shockley, K. M. (2018). A meta-analysis of work–family conflict and social support. Psychological Bulletin, 144(3), pp. 284-314.
- House, J. S., Kahn, R. L., McLeod, J. D., and Williams, D. (1985). Measures and concepts of social support. In: Cohen, S. and Syme, S.L. (Eds.), Social Support and Health (pp. 83–108). New York: Academic.
- Malik, P., and Lenka, U. (2020). Identifying HRM practices for disabling destructive deviance among public sector employees using content analysis. International Journal of Organizational Analysis, 28(3), pp. 719–744.
- Muafi (2011). Causes and Consequences of deviant workplace behavior. International Journal of Innovation, Management and Technology, 2(2), pp. 123–126.
- Robinson, S. L., and Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38(2), pp. 555–572.
- Rubab, U. (2017). Impact of work family conflict on burnout and workplace deviant behavior: Mediating role of stress. Jinnah Business Review, 5(1), pp. 1–10.
- Shakir, K., and Siddiqui, S. (2014). The Impact of Work-Life Balance Policies on Deviant Workplace Behavior in Pakistan. International Journal of Economics, Commerce and Management, 2(6) pp. 1-11.
- Sirgy, M. J., and Lee, D.-J. (2018). Work-life balance: An integrative review. Applied Research in Quality of Life, 13, pp. 229–254.
- Smoktunowicz, E., Baka, L., Cieslak, R., Nichols, C. F., Benight, C. C., and Luszczynska, A. (2015). Explaining counterproductive work behaviors among police officers: The indirect effects of job demands are mediated by job burnout and moderated by job control and social support. Human Performance, 28(4), pp. 332–350.
- Subramaniam, G., Ramachandran, J., Putit, L., and Raju, R. (2020). Exploring Academics’ Work-Life Balance and Stress Levels Using Flexible Working Arrangements. Environment-Behaviour Proceedings Journal, 5(15), pp. 469–476.
- Taser, D., Rofcanin, Y., Las Heras, M., and Bosch, M. J. (2022). Flexibility I-deals and prosocial motives: A trickle-down perspective. The International Journal of Human Resource Management, 33(21), pp. 4334–4359.
- Tian, X., and Guo, Y. (2023). The Effect of Deviant Workplace Behavior on Job Performance: The Mediating Role of Organizational Shame and Moderating Role of Perceived Organizational Support. Behavioral sciences (Basel, Switzerland), 13(7), p. 561. https://doi.org/10.3390/bs13070561
- Uddin, M., Ali, K. B., and Khan, M. A. (2020). Perceived Social Support (PSS) and Work-Life Balance (WLB) in a Developing Country: The Moderating Impact of Work-Life Policy. Iranian Journal of Management Studies, 13(4), pp. 733-761.
- Zellawati, A., and Fasha, D. J. (2021). Work-Life Balance Pada Anggota Polisi Wanita Polres Salatiga Ditinjau dari Dukungan Sosial Keluarga. Jurnal Image, 1(2), pp. 48-58.
References
Abdallah, A., and Abdallah, S. (2020). Productive workplace behaviour at the governmental sector: the case of the UAE. Journal of Advances in Management Research, 18(1), pp. 63–84.
Akanni, A.A., Olayinka, Oladejo, E. and Oduaran, C.A. (2018) Work-life Balance, Job Insecurity and Counterproductive Work Behaviour among Brewery Workers. North American Journal of Psychology, 20(2), p. 289, https://link.gale.com/apps/doc/A541638438/HRCA?u=anon~79351a74&sid=googleScholar&xid=c1424a36 [accessed 03 Apr 2024].
Aziz-Ur-Rehman, M. and Siddiqui, D.A. (2020) Relationship between Flexible Working Arrangements and Job Satisfaction mediated by Work-Life Balance: Evidence from Public Sector Universities Employees of Pakistan. Available at: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3510918.
Bennett, R. J., and Robinson, S. L. (2000). Development of a Measure of Workplace Deviance. Journal of Applied Psychology, 85(3), pp. 349–360. https://doi.org/10.I037//0021-9010.85.3.349
Chiu, S.-F., Yeh, S.-P., and Huang, T. C. (2015). Role stressors and employee deviance: the moderating effect of social support. Personnel Review, 44(2), pp. 308–324.
Chung, H., and Van der Horst, M. (2018). Women’s employment patterns after childbirth and the perceived access to and use of flexitime and teleworking. Human Relations, 71(1), pp. 47–72.
Chung, H., and Van der Lippe, T. (2020). Flexible working, work–life balance, and gender equality: Introduction. Social Indicators Research, 151(2), pp. 365–381.
Čiarnienė, R., Vienažindienė, M., and Adamonienė, R. (2018). Implementation of flexible work arrangements for sustainable development. European Journal of Sustainable Development, 7(4), pp. 11-21.
Cobb, S. (1976). Social support as a moderator of life stress. Psychosomatic Medicine, 38(5), pp. 300–314.
Ellahi, A., Ishfaq, U., Imran, A., Iqbal, M. A. B., Hayat, M. T., and Abid, M. (2021). Effect of workaholism, job demands and social support on workplace incivility. Indian Journal of Economics and Business, 20(4), pp. 1331–1349.
Fardianto, N. A., and Muzakki, M. (2020). Support at work and home as a predictor of work life balance. Jurnal Manajemen Dan Bisnis Indonesia, 6(2), pp. 144–153.
French, K. A., Dumani, S., Allen, T. D., and Shockley, K. M. (2018). A meta-analysis of work–family conflict and social support. Psychological Bulletin, 144(3), pp. 284-314.
House, J. S., Kahn, R. L., McLeod, J. D., and Williams, D. (1985). Measures and concepts of social support. In: Cohen, S. and Syme, S.L. (Eds.), Social Support and Health (pp. 83–108). New York: Academic.
Malik, P., and Lenka, U. (2020). Identifying HRM practices for disabling destructive deviance among public sector employees using content analysis. International Journal of Organizational Analysis, 28(3), pp. 719–744.
Muafi (2011). Causes and Consequences of deviant workplace behavior. International Journal of Innovation, Management and Technology, 2(2), pp. 123–126.
Robinson, S. L., and Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38(2), pp. 555–572.
Rubab, U. (2017). Impact of work family conflict on burnout and workplace deviant behavior: Mediating role of stress. Jinnah Business Review, 5(1), pp. 1–10.
Shakir, K., and Siddiqui, S. (2014). The Impact of Work-Life Balance Policies on Deviant Workplace Behavior in Pakistan. International Journal of Economics, Commerce and Management, 2(6) pp. 1-11.
Sirgy, M. J., and Lee, D.-J. (2018). Work-life balance: An integrative review. Applied Research in Quality of Life, 13, pp. 229–254.
Smoktunowicz, E., Baka, L., Cieslak, R., Nichols, C. F., Benight, C. C., and Luszczynska, A. (2015). Explaining counterproductive work behaviors among police officers: The indirect effects of job demands are mediated by job burnout and moderated by job control and social support. Human Performance, 28(4), pp. 332–350.
Subramaniam, G., Ramachandran, J., Putit, L., and Raju, R. (2020). Exploring Academics’ Work-Life Balance and Stress Levels Using Flexible Working Arrangements. Environment-Behaviour Proceedings Journal, 5(15), pp. 469–476.
Taser, D., Rofcanin, Y., Las Heras, M., and Bosch, M. J. (2022). Flexibility I-deals and prosocial motives: A trickle-down perspective. The International Journal of Human Resource Management, 33(21), pp. 4334–4359.
Tian, X., and Guo, Y. (2023). The Effect of Deviant Workplace Behavior on Job Performance: The Mediating Role of Organizational Shame and Moderating Role of Perceived Organizational Support. Behavioral sciences (Basel, Switzerland), 13(7), p. 561. https://doi.org/10.3390/bs13070561
Uddin, M., Ali, K. B., and Khan, M. A. (2020). Perceived Social Support (PSS) and Work-Life Balance (WLB) in a Developing Country: The Moderating Impact of Work-Life Policy. Iranian Journal of Management Studies, 13(4), pp. 733-761.
Zellawati, A., and Fasha, D. J. (2021). Work-Life Balance Pada Anggota Polisi Wanita Polres Salatiga Ditinjau dari Dukungan Sosial Keluarga. Jurnal Image, 1(2), pp. 48-58.